Location: Columbus, OH
Company: Worthington Industries
NPD projects. This person will oversee product change requests direct contact to suppliers for ensuring compliance to our supplier quality program processing of supplier nonconformances (NCs) processing of supplier corrective actions (CAs) and leading continuous improvement activities across all retail and commercial areas of the business.
GENERAL RESPONSIBILITIES: Leading end-to-end quality activities for New Product Development (NPD) Projects by closely coordinating with Engineering Purchasing and other cross functional NPD team members to assure the execution of robust Advance Product Quality Planning (APQP) to support program timelines and successful launch plans. Collaborate with
the NPD team and other stakeholders to identify applicable regulatory standards ensure clear specification definitions and effective communication with suppliers.
Quality Incident tracking for issues with pre-production products. This includes the root cause investigation identification and the implementation of permanent corrective actions. Assist suppliers with the implementation of appropriate Quality/Manufacturing methods for suppliers to monitor critical characteristics including inspection plans gauging methods and other process controls. Performs/participates in on-site supplier audits to qualify or verify supplier capabilities processes and quality systems. Independently manage
the intake and processing of supplier change requests for post launch products.
This includes obtaining cross-functional internal approval and executing supplier qualifications using WE Production Part Approval Process (PPAP). Participates in supplier-based risk activities by working closely with WE engineering and purchasing to identify supply chain risks and developing action plans to mitigate those risks. Work directly with suppliers to ensure understanding conformity and accountability to the WE Supplier Quality Manual (SQM). Monitor supplier quality performance metrics and manage/coach suppliers placed on formal Supplier Improvement Plans (SIPs).
Support Quality personnel at WE Plants in managing supplier nonconformances (NCs). Lead the containment and disposition of suspect materials. Collaborates directly with suppliers regarding corrective action (CA) efforts to identify true root causes and ensure the implementation of effective permanent corrective actions. Drive the usage of quality core tools like FMEA SPC and MSA to assure effective quality management systems are in place at our supplier locations. Manages the product certifications process by working with regulatory bodies and accredited third party labs for the timely completion of applicable testing/inspections.
Helps facilitate the customer warranty process by evaluating returned product and analyzing other consumer feedback to identify opportunities for product improvements. Other duties as assigned SKILLS: Strong knowledge and application of Advanced Quality Planning tools (PPAP FMEA Control Plan Process Mapping Gage Studies and SPC). Knowledge and ability to apply statistical tools/methods to problem solving and process improvement (Six Sigma Value Stream Mapping Lean Principles Root Cause Analysis Mistake Proofing/Poka Yoke). Advanced knowledge of audit methodologies related to process audits and quality systems audits.
Knowledge of CPSC DOT TC EN UL CUL CSA CE ISO and other domestic/international consumer product regulations. Knowledge of GD&T principles. Strong leadership organization and presentation skills Strong interpersonal and communication skills with the ability to work with multiple levels of personnel/departments within the organization Ability to exhibit a positive energetic approach to teamwork. Ability to advocate product excellence and quality. Ability to respond to the urgent needs of the team with proven track record of meeting deadlines.
Self-motivated individual with the ability to work independently without direct supervision Ability to multi-task and learn quickly Travel required up to 25% including International. Education Bachelors in Engineering or related area or equivalent experience Minimum 5 years of experience Preferred Certified Quality Engineer (CQE)
Quality Assurance (QA) jobs involve the systematic monitoring and evaluation of the various aspects of a project, service, or facility to ensure that standards of quality are being met. The primary goal is to identify defects and issues before the product reaches the customer, thereby ensuring customer satisfaction and maintaining the reputation of an organization. QA roles often require attention to detail, strong problem-solving skills, and a good understanding of industry-specific regulations and standards. These jobs can vary widely, from software testing to food safety inspection, but they universally function as a critical checkpoint in the production and delivery process of goods or services.
Quality Assurance (QA) jobs entail roles focused on ensuring that products or services meet established standards and customer expectations. People in QA positions are responsible for designing testing processes, creating test plans, identifying defects, and preventing defects by examining the production process. They aim to enhance product reliability and actively work to maintain quality consistency. QA roles often require keen attention to detail, strong problem-solving skills, and an understanding of both product specifications and customer needs. QA is an integral part of product development and maintenance, bridging the gap between the manufacturing processes and the end users to ensure a satisfactory experience.
Quality Assurance (QA) Jobs encompass roles focused on ensuring that products or services meet established standards of quality, reliability, and performance. These positions typically involve identifying defects, designing test procedures, conducting tests, and making improvements. Key characteristics of QA jobs include attention to detail, a strong understanding of quality metrics, the ability to analyze data, and problem-solving skills. Individuals in QA roles work closely with development teams and are critical in maintaining customer satisfaction by preventing errors and enhancing the user experience.
flexible and can keep up in a fast-paced environment Is a team player Takes initiative and can multi-task Communicates professionally and efficiently in person and over the phone If this feels like the position for you, please respond with a detailed resume complete with education, previous work experience, and references.
We are an EOE. Responsibilities and Duties Upon hire, our candidate will Manage a high volume of phone calls Schedule multilingual interpreters for assignments Conduct inspections and ensure quality control Collect, enter, and analyze data Submit reports Monitor and review progress and accuracy Complete a background check and pass a drug screen Qualifications and Skills
We need someone who Has a high school diploma and customer service/dispatch experience Types at least 35 WPM and possesses intermediate computer skills (TEST MAY BE ADMINISTERED) Is proficient in Microsoft Excel (TEST MAY BE ADMINISTERED) Is willing to work from the office Benefits Our employee benefits include Paid holidays after 90 days Ten (10) days of Paid Time Off after 90 days Medical, Dental, Vision, and Life 401K and Profit Sharing Free parking
