Location: Columbus, OH
Company: Access 2 Interpreters
flexible and can keep up in a fast-paced environment Is a team player Takes initiative and can multi-task Communicates professionally and efficiently in person and over the phone If this feels like the position for you, please respond with a detailed resume complete with education, previous work experience, and references.
We are an EOE. Responsibilities and Duties Upon hire, our candidate will Manage a high volume of phone calls Schedule multilingual interpreters for assignments Conduct inspections and ensure quality control Collect, enter, and analyze data Submit reports Monitor and review progress and accuracy Complete a background check and pass a drug screen Qualifications and Skills
We need someone who Has a high school diploma and customer service/dispatch experience Types at least 35 WPM and possesses intermediate computer skills (TEST MAY BE ADMINISTERED) Is proficient in Microsoft Excel (TEST MAY BE ADMINISTERED) Is willing to work from the office Benefits Our employee benefits include Paid holidays after 90 days Ten (10) days of Paid Time Off after 90 days Medical, Dental, Vision, and Life 401K and Profit Sharing Free parking
Quality Assurance (QA) jobs involve the systematic monitoring and evaluation of the various aspects of a project, service, or facility to ensure that standards of quality are being met. The primary goal is to identify defects and issues before the product reaches the customer, thereby ensuring customer satisfaction and maintaining the reputation of an organization. QA roles often require attention to detail, strong problem-solving skills, and a good understanding of industry-specific regulations and standards. These jobs can vary widely, from software testing to food safety inspection, but they universally function as a critical checkpoint in the production and delivery process of goods or services.
Quality Assurance (QA) jobs entail roles focused on ensuring that products or services meet established standards and customer expectations. People in QA positions are responsible for designing testing processes, creating test plans, identifying defects, and preventing defects by examining the production process. They aim to enhance product reliability and actively work to maintain quality consistency. QA roles often require keen attention to detail, strong problem-solving skills, and an understanding of both product specifications and customer needs. QA is an integral part of product development and maintenance, bridging the gap between the manufacturing processes and the end users to ensure a satisfactory experience.
Quality Assurance (QA) Jobs encompass roles focused on ensuring that products or services meet established standards of quality, reliability, and performance. These positions typically involve identifying defects, designing test procedures, conducting tests, and making improvements. Key characteristics of QA jobs include attention to detail, a strong understanding of quality metrics, the ability to analyze data, and problem-solving skills. Individuals in QA roles work closely with development teams and are critical in maintaining customer satisfaction by preventing errors and enhancing the user experience.
and 8D process. Leads containment activities. Facilitates continuous improvement quality activities to reduce the potential for defects, and ensures continual improvement in process and product design. Ensures products and process development meet quality standards.
Identifies problems, prioritizes actions, leads or participates in continues improvement projects. Participates in change management activities by verifying products and processes, developing key measures, analyzing data for decision support, and presenting results to plant leadership. Leads audits of processes and quality systems. Works with purchasing to improve the quality of purchased parts. Serves as a quality technical
resource to other functional areas. May coach and mentor less experienced quality engineers. Manages customer portals Serves as a team member when required and represents the Quality function (on teams such as APQP, Quality Systems audits, new business opportunities, etc.
) Serves as Quality representative on product launch teams. Prepares PPAP, PSO, and other quality documentation for product launches. Leads and couches the plant auditors. Audit and maintain qualify documentation and procedures based on IATF requirements Competencies Manages conflict - Handling conflict situations effectively, with minimum noise. Quality Leadership - Demonstrates knowledge of quality management systems.
Statistical Foundations - Applies foundational statistical concepts required to run appropriate statistical tests and ensure the quality of data and correctness of the conclusions by using standard practices, choosing the right sample size, confidence level, level of significance, type of test; applies knowledge of statistics in cleansing or modeling such as outlier detection, Problem Solving - Solves problems using a systematic analysis process by leveraging CORE A3 DMAIC methodologies and recommended actions to prevent problem re-occurrence.
Participates in Advanced Product Quality Planning Dimensional Metrology - Applies dimensional measurement science in the development and application of measurement/inspection processes that deliver capable measurement results, supporting design validation and conformity backssment meeting regulatory, customer and product requirements.
Quality System Management - Guides in the practice and application of quality system standards required by international certification bodies, industry specific regulatory authorities and customer's contractually specified requirements Non Destructive Evaluation - Interprets the results of standard test methods to identify non-conforming indications against approved acceptance criteria to inspect components; develops new test methods or probes to detect features of interest when existing methods are inadequate to successfully backss the material and/or geometry to solve problems; identifies emerging inspection technologies considering detection limits, equipment cost, and processing speed to improve inspection effectiveness.
Supervisory Responsibility This position has supervisor or management responsibilities for plant auditors. Work Environment This job operates in a professional manufacturing office and shop floor environment. This role routinely uses standard office equipment.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday.
This position regularly requires long hours and weekend work. Travel Customer and supplier visits 15-25%. Required Education, Skills and Experience Bachelor's Degree in engineering (Industrial, Mechanical or Chemical) Three to Five years in quality roles with manufacturing experience Project management or project planning skills A willingness to work hands-on and lead a team of Quality Auditors Effective written and verbal communications skills Must be a team player with strong attention to detail and able to work independently Proven track record at delivering timely and accurate information in a fast-paced environment Demonstrate behaviors that are aligned with the organization's desired culture and values Excellent critical thinking, problem solving and mathematical skills, and sound judgment Strong business acumen and ability to interface effectively with executive management Adept with a variety of multimedia training platforms and methods.
Ability to evaluate and research training options and alternatives. High energy level and strong work ethic Strong attention to detail. Ability to work well with all cultures Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with or without notice.
