PC Support Technician (Onsite) | Kansas, MO

Detailed Information

  • Location: Kansas City, MO

  • Company: Strategic Staffing Solutions

Windows desktop support and knowledge of DNS and Active Directory. Job Title: PC Support Technician (Onsite) Location: Kansas City, MO Contract Length: 6 months with potential extension Pay: $21-26/hr. How to Apply: Please send resume and contact information to Keena Leo Sourcing Specialist, at xyz X@ and reference job #232418.

JOB DESCRIPTION/RESPONSIBILITIES: Under general supervision, install, maintain, and upgrade workstation hardware, software, and operating systems, support single and multifunction printing devices, smart phones, tablet devices, and mobile data systems. This position also involves workstation moves and equipment upgrades. This person must be able to resolve problems

associated with Help Desk trouble calls. Individual must also provide technical knowledge and expertise necessary to solve medium to highly complex problems. This job is to be performed with limited supervision and has no responsibility or authority for the direction of others.

REQUIRED SKILLS & QUALIFICATIONS: Associate's degree in a computer science-related field and 2 years desktop operating and networking systems OR 4 years recent experience in desktop operating and networking systems Working knowledge of Windows 7, Windows 10, Microsoft Office and Office 365 is required. Understanding of DNS and active directory (what it does and how it works). Experience maintaining laptop and

PC hardware and laser printer technology. Experience with SCCM, Citrix, Virtual Desktop, and other Operating Systems is preferred.

Working knowledge of standard concepts, best practices and procedures related to set up/configuration of desktop hardware and current operating system. Other competencies as required by specific assignments may include knowledge of audio visual systems, ruggedized laptops, virus kiosks and other equipment. Communicates effectively with all levels of employees, both technical and non-technical. Manages time effectively while assuring attention to details. Finishes tasks accurately, completely and in a timely manner. Works effectively in a team environment.

Makes sound decisions with general guidance. Must have valid state issued drivers license. Must have the ability to perform the physical activities of the job. (Includes, but not limited to awkward positions, balancing, lifting, carrying, pushing and pulling up to 70 pounds. ) Mobile Data troubleshooting experience preferred. Experience providing level II support in a enterprise/corporate environment (no less than 3 years) Prior customer service experience including face to face and via phone. PDN-9ad5bcdd-0a18-401b-b559-8b7d4c960eaa

View Jobs by Category >>

Related Jobs