Operations Associate, Sophia Learning | Albuquerque, NM

Detailed Information

  • Location: Albuquerque, NM

  • Company: Strategic Education

The ideal candidate would have experience in project management with an Ed Tech startup. Essential Duties & Responsibilities: Manage cross-functional projects with effective follow-up dealing with key stakeholders. Support the ongoing engagement of the Ambassador Program including managing Ambassadors, collecting feedback, monthly meetings, weekly emails, sending swag, sharing product offering updates, and creating a sense of community.

Monthly management of partner invoicing. Submit and track contracts and vendor invoices through the contract management system. Operate administrative duties of social media accounts through Sprout Social including high-level sentiment reporting. Support

requests and delivery of promotional packets/items (swag, sales & marketing collateral, etc. ) Support Quarter over Quarter conference, event and membership budgets including the ordering of marketing materials for in-person booths.

Streamline administrative tasks related to events and conferences. Act as liaison with internal teams including central creative for marketing requests. Other responsibilities as assigned. Job Skills: Organizational Skills - ability to manage work while maintaining a high degree of accuracy and attention to detail; ability to solve problems, prioritize and manage multiple complex tasks, activities, and timelines; ability to self-direct but also respond to

and follow through on assigned tasks by working both independently and collaboratively on teams.

Communication Skills - Ability to mediate, negotiate and resolve complex problems with cross-functional teams with professionalism and credibility; ability to listen to and communicate with team members and others in a positive and effective manner; ability to manage conflicts of interest and sensitive and confidential information. Interpersonal Skills - Ability to interact professionally, effectively and positively with various stakeholders; ability to form positive working relationships, foster effective team atmosphere, interact collaboratively with internal and external customers of varying capacities and backgrounds (e.

g. staff, faculty, learners, etc. ), and demonstrate high customer service orientation. Strong analytical and decision making skills - ability to analyze workflow patterns and concerns; ability to develop operational procedures to ensure workflow management; ability to engage in problem solving and to judge, critique, and escalate multiple complex issues. Work Experience: A minimum of 2+ years work experience (Preferably Project Management Experience)Experience in education or a learning & development setting preferred. Education: Bachelor's degree required.

Other: Must be able to travel up to 10% of the time. Must be able to lift 25 lbs. Typical office setting. Mobility within the office including movement from floor to floor. Travel via plane, car, and metro may be required to perform this job. Must be able to work more than 40 hours per week when business needs warrant. Access information using a computer. Effectively communicate, both up and down the management chain. Effectively cope with stressful situations. Strong mental acuity. Regular, dependable attendance and punctuality are essential functions of this job. Other essential functions and marginal job functions are subject to modification.

#LI-JD1 If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at xyz X@. PDN-9ad3bb47-a39f-49fe1db655e25d

View Jobs by Category >>

Related Jobs