Location: Ann Arbor, MI
Company: University Of Michigan
and organized professional to join our administrative team. Reporting directly to the Director of Operations, candidates for this position will exhibit strong verbal and written communication skills, interpersonal skills, and organizational skills including attention to detail, ability to prioritize tasks and meet deadlines and handle confidential data with discretion.
The ability to work independently as well as part of a team and regularly exercise judgment in the application of policies, procedures, and methods is critical. Positive attitude, customer service orientation and demonstrated ability to partner effectively within a complex organization is a must. Applies a broad knowledge
of human resources and project management. Utilizing lean management principles and A3 problem solving methodology, responsible for management, performance, and completion of assigned Emergency Department (ED) projects or phases of larger projects including taking lead on project phases.
Responsible for maintaining and updating the ED website, including creating and maintaining sub-sites for project teams, staff groups and faculty/staff committees. Provide complex administrative, human resource and project support for the ED Director of Operations and the ED Leadership team for Adult and Children? s Services (AES & CES). Mission Statement Michigan Medicine improves the health of patients,
populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.
Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Responsibilities Human Resources / Administrative Support Ensure department compliance with all hybrid and remote working arrangements including the oversight for the annual renewal of agreements and subsequent uploads in MPathways. Analyze, compare and evaluate various courses of action for employee equity reviews, reclass and promotion.
Provide backup support for physician assistant (PA) posting, hiring, onboarding, credentialing, scheduling and payroll in collaboration Administrative Specialist. Enroll and process payment for physician assistants CME courses and conferences; tracking expenses and ensuring compliance with department and University polices. Access and update Cornerstone for required course enrollment, and required performance metrics (Institutional Learning Mandatories) for ED staff. Create new class offerings as needed. Provide reports on compliance for Administrative Team.
Follow-up with staff who are non-compliant. Provide backup support for ED Operations Administrative Specialist Associate and Intermediate. As needed, coordinate complex calendar scheduling for ED Director of Operations and administrative team, including exercising judgment about setting priorities for individual? s time. Facilitate multidisciplinary team meetings in support of ED lean and other CQI initiatives Provide administrative support for the ED Facility manager including preparation and review of monthly financial reports on commodities and equipment purchases, tracking trends and following up on discrepancies.
Participate in team meetings, assist team members, provide backup coverage for other Adult and Children? s Emergency Services administrative positions. Participate in continuous improvement to protocols and processes. Manage all correspondence and communication (verbal, written, and e-mail) using independent judgment, and requiring a high degree of confidentiality, discretion, and professionalism. Coordinate and schedule the travel of the ED Management team, including hotel accommodations and conference registrations. Provide administrative and HR support for the ED-BIG team Provide administrative and HR support for the EMCRS team Project Management Manage, build, and implement Quris protocol app for AES and CES including staff training and follow up.
Responsible for the maintenance and further development of the department website, creating and maintaining sub-sites for project teams, staff groups and faculty/staff committees. Responsible in collaboration with ED Leadership to review and update departmental policies to ensure all are current in Policy Stat and in sync with Department website. Recommends changes in policy and procedures based on findings.
Responsible for special projects as assigned. This includes communicating information, tracking, monitoring, and initiating various phases of projects, in addition to providing skilled, complex administrative project support. Develops scope and tracks progress for assigned projects to ensure that project team meets its goals. Coordinates communication plan regarding project deliverables. Prepares written communication, presentations and reports for a variety of audiences including clinical providers, other operational staff, leadership and external stakeholders. Apply critical thinking process and exercises independent judgment for decision-making when issues are identified and implements appropriate corrective action.
Apply Lean Quality Improvement methods to daily work. Support high level departmental teams and meetings as needed, including scheduling, communication and ensuring that minutes are accurate. Develop and maintain required documentation for meetings and general administrative project documents for follow up and action. Manage, track, prioritize and respond to project or administrative support requests from multiple project teams. Required Qualifications Bachelor degree in business administration, healthcare administration or related field Minimum four years' experience in an administrative role with progressive responsibility and project management responsibility.
Demonstrated ability to manage multiple priorities with a high degree of accuracy and attention to detail. Excellent communication skills, facilitative interpersonal skills, and problem-solving skills. Demonstrated ability to work independently and cooperatively Effective in coaching, mentoring and instructing team members. Demonstrated ability to use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusion or approaches to problems Strong computer skills with Microsoft and other applications (Excel, Word, Powerpoint, Visio, Qualtrics.
Sharepoint) Demonstrated skills working with electronic systems/information/data bases. Highly motivated and organized and able to think and work independently Ability to prioritize and be efficiently productive despite competing deadlines Adhere to high standards of teamwork by demonstrating adaptability and flexibility Desired Qualifications Masters degree in business or healthcare administration Knowledge of UMHS policies and procedures.
Experience using MPathways (Peoplesoft) Experience with web development and maintenance Experience processing payroll for multiple job families Experience with HR/Personnel transactions Background Screening Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process maybegin as early as the eighth day after posting. Thisopening may be removed from posting boards and filled anytime after the minimum posting period has ended. U-M EEO/AA Statement The University of Michigan is an equal opportunity/affirmative action employer. PDN-9ad3cccd-ca87-4fef-b322-a272fae626fb
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