Location: West Des Moines, IA
Company: Strategic Staffing Solutions
training, military experience, or education. Microsoft Office skills, proficient in MS Excel Ability to be flexible with volumes and switching between functions Excellent organizational skills Ability to prioritize daily work Excellent attention to detail.
Job Duties: Support a variety of loan servicing tasks, including reviewing loan disbursement requests, processing disbursements, preparing loan demands, and re-conveyances. Identify opportunities to improve loan servicing process within established procedures. Perform routine tasks for Loan Servicing functional area including reviewing, researching, processing. Respond to written and phone inquiries of low to moderate complexity
from customers, title companies, vendors, and internal personnel pertaining to loans and various areas within Loan Servicing functional area. Regularly receive direction from Loan Servicing supervisors and escalate customer questions and issues to more experienced individuals.
Interact with immediate Loan Servicing team on loan applications, processes, documentations, claim insurance handling, or related loan servicing tasks, as well as internal and external customers. PDN-9acfb3de-112b-40e7-8fb9-8e66ccfb73a6
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