Location: Ann Arbor, MI
Company: University Of Michigan
an Application Coordinator to develop, support and maintain Epic Ambulatory functionality and workflows. On the Mi Chart Epic Care Ambulatory team, this role specifically supports and maintains the Epic Care Ambulatory application, including reporting functionality and workflows.
This position is responsible for maintaining the integrity of the Mi Chart (Epic) environment, interfacing with the clinical and administrative teams and understanding their workflows, translating requests into specifications, and building out these workflows in the Mi Chart (Epic) system. The selected candidate will work very independently with oversight and having at least one Epic certification is preferred.
Division Summary Health Information Technology and Serviced (HITS) plays an integral role in the success of Michigan Medicine by providing clinicians, researchers, students, and staff with exceptional IT products, services, and support.
The Ambulatory team maintains specific aspects of the Mi Chart (Epic) application for the Ambulatory Workflows to support the mission of Michigan Medicine. Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided
by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Responsibilities The Application Coordinator responsibilities include: Under minimal supervision, coordinate the life cycle of a change (design, build, test, educate, communicate) Work with users to document current workflow processes and collaborate with users in identifying, defining and documenting process improvement options and alternatives. Analyze business workflow and system needs for new features and enhancements Present concepts in a concise and focused manner, including narrative or process diagrams to facilitate understanding.
Encourage development of training and testing plans to ensure design meets the defined requirements Provide support and triage incidents and issues related to application. Participate in software upgrade projects of varying complexity. Including review of release documentation, analysis of new functionality to determine how it is used. Work within define timelines. Understanding of data warehousing and data management in a healthcare environment Facilitate analysis of problem to solve and develop solution options. Prioritize and implement requested changes to the system.
Work with internal (Mi Chart/HITS) and external teams (Epic) on integrated issues and configuration Mentor less experience business systems analysts Comply with internal procedures to use in conjunction with Epic applications. Maintain complete Analysis/requirement/build documentation in Service Now Take on call responsibilities as assigned by manager Required Qualifications A Bachelor's degree or equivalent combination of education and experience. 2-5 years' experience in healthcare or related field. Desired Qualifications Certification or proficiency in an Epic application (Epic Care Ambulatory).
Business Analysis and workflow experience. Core Competencies. Skills and characteristics of a successful Application Coordinator include the following: The ability to lead meetings, prioritize work, resolve conflicts, and manage a project plan. Strong communication and follow-up skills. Strong problem analysis skills Work Locations This position is being made available with the ability to work remote/on-site options to suit your work-life balance. Non-Michigan residents should inquire about potential employment while working remotely in a state other than Michigan. Apply to be part of a strong team that partners with our institution, community, and each other.
Additional Information Benefits We offer a benefits package that includes comprehensive training and career development opportunities, generous retirement savings plans, ample paid time off, and a wealth of family care support: careers. umich. edu/benefits Diversity Statement HITS is firmly committed to advancing inclusion, diversity, equity, accessibility, and belonging, which are core to the culture and values of Michigan Medicine. Our community supports recruiting and cultivating a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan and the world.
We strive to create a work culture where each team member feels respected, valued, and safe. Background Screening Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process maybegin as early as the eighth day after posting. Thisopening may be removed from posting boards and filled anytime after the minimum posting period has ended. U-M EEO/AA Statement The University of Michigan is an equal opportunity/affirmative action employer. PDN-9aebef45-00fb-4e53-bf54-29a8f774efbf
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