Director of PR and Local Affairs | Provo, UT

Detailed Information

  • Location: Provo, UT

  • Company: Vivint

public affairs. You will play a critical role in managing and protecting our brand's reputation, ensuring brand compliance across various marketing channels, and building relationships with government councils and economic development organizations with emphasis on the state of Utah.

Your responsibilities will include overseeing crisis scenarios, ensuring marketing and brand compliance with partners, overseeing our digital reputation management work, implementing public affairs strategies, and maintaining a positive brand presence on review sites. We are looking for a strategic thinker with exceptional communication skills, a deep understanding of PR and marketing practices, and a track

record of quick and level-headed action in high pressure situations. Responsibilities: 1. Crisis Mitigation: 1. Develop and implement comprehensive crisis mitigation plans to handle potential brand-related issues effectively.2.

Establish protocols and guidelines for responding to crisis situations promptly and appropriately.3. Oversee and disseminate in-bound inquiries to the PR dept that require a collaborative resolution.4. Collaborate with relevant departments to create cross-functional teams and ensure preparedness for various scenarios.5. Write reactive messaging, spearhead escalation and rollout plans, and coordinate spokespeople during crisis situations; act as a spokesperson and

liaison with media outlets if necessary. 2. Brand Compliance: 1.

Monitor and enforce brand compliance across all marketing materials, partner websites, and social media platforms.2. Collaborate with marketing and creative teams to ensure consistent brand representation and messaging.3. Conduct regular audits to identify any non-compliance issues and implement corrective actions.4. Develop brand guidelines and educate internal and external stakeholders on proper brand usage. 3. Marketing Compliance: 1. Oversee marketing activities to ensure compliance with regulatory requirements and industry standards.2. Review marketing campaigns, materials, and content to ensure they align with brand guidelines and legal regulations.3.

Work closely with legal and compliance teams to ensure all marketing initiatives are in line with applicable laws and regulations.4. Provide guidance and training to the marketing team on compliance-related matters. 4. Public Affairs and Government Relations: 1. Develop and execute public affairs strategies to foster positive relationships with public/private organizations and economic development councils.2. Serve as the main point of contact for non-regulatory local government entities, proactively engaging and building partnerships to advance our organization's objectives.3.

Monitor legislative activities that may impact our organization, providing strategic counsel and recommendations.4. Represent the organization at relevant industry associations, meetings, and community events. 5. Digital Reputation Management: 1. Develop and implement strategies to enhance our digital reputation across various online platforms.2. Oversee our customer review management initiative and ensure the correct processes are in place to maintain a positive brand image.3. Collaborate with the customer service, sales, and compliance teams to address customer concerns effectively.4.

Utilize online monitoring tools to track and analyze brand sentiment and identify areas for improvement. Qualifications: Bachelor's or Master's degree in Public Relations, Communications, Marketing, Public Affairs, or a related field. Proven experience (minimum of 10 years) in public relations and crisis management, preferably in a leadership role. Strong understanding of public relations strategies, crisis communications, reputation management, and government relations. Familiarity with marketing compliance requirements and regulatory guidelines. Excellent written and verbal communication skills, with the ability to craft compelling messages and communicate with diverse stakeholders.

Strong leadership and organizational skills, with the ability to manage multiple projects simultaneously. Analytical mindset with the ability to track and interpret data and make data-driven decisions. Proficiency in using digital monitoring and reputation management tools. Familiarity with social media platforms, online review sites, and digital marketing practices. Exceptional problem-solving skills and the ability to think strategically in high-pressure situations.

Experience in building relationships with local government entities, economic development organizations, and councils. If you are a seasoned PR professional with a passion for protecting and enhancing brand reputation, and have a track record of building good relationships with partners, this role offers an exciting opportunity to make a significant impact. Learn about the Vivint Culture and why it's a great place to grow your career! Here are some highlighted perks you should ask us about: Free daily lunch and drinks on site Paid holidays and flexible paid time away Employee/Friends/Family Discounts Onsite health clinic, gym, gaming tables Medical/dental/vision/life coverage & 24/7 Medical Hotline 401(k) + Employer Match Employee Resource Groups WORKING CONDITIONS: This job operates in a professional office environment.

This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. SAFETY: Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements.

Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues. If you are an active Vivint employee, please apply through Workday by searching " Find Jobs" PDN-9ae748de-d0d6-4a65-80e6-9ac6bbc0aa05

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