Location: Des Moines, IA
Company: Edmundson Art Foundation DBA Des Moines Art Center
Experience and has frequent contact with peers and managers in the Studio Arts department and Security & Visitor Experience department, as well as with managers and members of other Art Center areas. Essential Functions Promotes good public relations and provides excellent customer service to students and visitors in person at the Education Desk and through all forms of communication.
Generates excitement for the Art Center's Education Department by providing information to visitors and prospective students about classes and programs. Promotes classes, responds to inquiries, and processes drop-in registrations. Provides adequate & appropriate direction to students and faculty. Opens the
Education Wing of the Art Center and secures the entrance and studios at closing. Acts in ways that reflect favorably on the Art Center and maintains professional standards in the quality of performance and demonstration of concern for the Art Center's collection, programs, and facilities.
Adheres to Des Moines Art Center Code of Ethics, Employee Handbook and other organizational policies. Qualifications, Knowledge, Skills, and Abilities Excellent customer service and communication skills, including the ability to provide detailed or important instructions verbally and in writing quickly and accurately. Proficient with computer programs such as Tessitura or other fundraising databases,
Microsoft Office, and Artifax. Able to prioritize and handle multiple tasks at once while providing customer service to the public.
Comfortable using all forms of technology & digital devices including PCs, tablets, TVs, and printers. Passionate about and committed to the Art Center's mission, with a capacity for inspiring enthusiasm for arts-related programming. Able to organize and prioritize work to meet deadlines. Detail oriented with a high level of accuracy. A strong contributor in a team environment. Flexibility in scheduling to meet department needs. Experience in customer service. Experience in security or access control. Special Considerations (Work Environment, Schedule, Required Travel, etc.
) Most work is performed in a reception desk setting. Some duties are performed in the art and technology studios. Work is mostly sedentary or light work; however, the ability to lift or move 10-20 pounds to assist Studio Education members may be needed at times. Must be able to sit for sustained periods of time and act independently.
Manufacturing or Operations jobs encompass roles involved in the creation of products and the management of production processes. These positions can range from machine operators, assembly line workers, and quality control inspectors to production managers and industrial engineers. Key characteristics include hands-on engagement with physical goods, adherence to safety protocols, a focus on efficiency and productivity, and often, the use of specialized machinery and technology. Manufacturing jobs can span a variety of industries, from automotive to electronics, and typically require a blend of technical skills, attention to detail, and the ability to work in a team-oriented environment.
Manufacturing or Operations jobs pertain to roles involved in the production of goods and management of supply chains. These positions can range from hands-on tasks such as assembly line work, machining, and quality control, to supervisory roles overseeing production processes and logistics. Characteristics of these jobs often include a focus on efficiency, productivity, and adherence to safety protocols. Employees in this sector typically engage with physical products and manufacturing equipment, and may work in structured shifts within factories or production facilities. Advancement in this field frequently hinges on technical expertise, process management skills, and the capacity to optimize workflows.
Manufacturing or operation jobs refer to positions involved in the creation of products and overseeing the processes used to produce them. These roles may encompass tasks on the factory floor, such as assembly, machining, quality control, or on a managerial level, coordinating and optimizing the workflow, equipment, and staff. Key characteristics of these jobs include a focus on efficiency, safety, and adherence to production schedules and standards. Since they often take place in industrial settings, hands-on skills, attention to detail, and a strong understanding of machinery and manufacturing technology are essential. Additionally, these jobs contribute significantly to a company's output and overall success.
frequent contact with the Facilities Manager, Lead Events and Facilities Associate, Facilities Associates, Security, Installations, Rentals, Studio Education, Development and Events This position occasionally interacts with visitors, and museum volunteers.
This position is responsible for overseeing the day to day scheduling of the facilities team. The following leadership expectations are required: Model the way Establish a safe environment Set expectations and hold people accountable Grow people for improved performance Deliver results Essential Functions Assists to maintain the operation of Art Center building systems and related equipment to include chillers, air handlers, boilers,
pumps, steam valves, and other mechanical equipment. Coordinates the daily (7 days a week) cleaning of the facility which include restrooms, breakroom, damp mop/dust mop all floors, vacuuming, window washing, and trash removal.
Overseas the shift scheduling for all Facilities Associates team Other Responsibilities Upholds the Art Center's commitment to inclusivity and accessibility. This position requires the use of a personal cell phone for which the Art Center will reimburse with an allowance per pay period. Acts in ways that reflect favorably on the Art Center and maintains professional standards in the quality of performance and demonstration of concern for the Art Center's collection,
programs, and facilities. Adheres to Des Moines Art Center Code of Ethics, Employee Handbook and other organizational policies.
Qualifications, Knowledge, Skills and Abilities HVAC, electrical, plumbing, and general construction knowledge required. Knowledge of building systems to include all HVAC equipment. Knowledge of chiller operation and related equipment including piping, valves, pumps, cooling tower, and other related equipment. Knowledge of hot water and steam boilers and the operation of related equipment. Knowledge of Energy Management Systems such as Johnson Controls, Seimens, etc. Knowledge of power tools and use. General knowledge of plumbing, painting, and carpentry.
Able to balance multiple priorities and demands simultaneously. Excellent interpersonal skills and the ability to communicate with people at all levels. Working knowledge of Microsoft Office programs, especially Outlook. Ability to focus on solving conflict, not blaming; maintaining confidentiality; listens to others without interrupting; keeping emotions under control and remaining open to others' ideas and tries new things. Able to prioritize the positions workload. Able to focus attention on details; must be highly organized. Must be able to solve problems and respond quickly and calmly in stressful situations.
Must be consistently at work and on time; ensuring work responsibilities are covered when absent and arriving to meetings and appointments on time. Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process and makes timely decisions. Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives and supports everyone's efforts to succeed.
Required Education, Experience and/or Certification Associates degree in engineering, facilities management or related field; or training and experience which provides the requisite skill and ability. Minimum of three (3) years of hands-on maintenance and HVAC experience. Valid driver's license is required. Decision Making Participates in day-to-day decision making within established facilities procedures and organizational policies, utilizing good judgment in situations that require balancing multiple priorities and demands simultaneously.
Special Considerations (Work Environment, Schedule, Required Travel, etc. ) Indoor and outdoor work is preformed, sometimes in adverse weather conditions including extreme cold and heat. Shift times vary to ensure the museum has adequate Maintenance staffing support. Work outside of normal hours may be required for weather events and special programming. Physical Factors The demand of this position often requires a high level of physical endurance. Work is medium to heavy requiring a minimum exertion of 75 lbs of force occasionally and 45 lbs of force frequently to move and carry objects.
Noise level associated with this position is usually moderate but can fluctuate between being occasionally quiet and sometimes very loud. Employees are frequently exposed to dirt, water, grease and oil while performing job duties. While performing the requirements of this job, employee is frequently required to walk, sit, stand, use hands to handle or feel; reach with hands and arms, bend, stoop, kneel, and crouch for extended periods. Must have excellent eyesight, color vision, depth perception, hearing, and sense of smell to detect odors and listen and inspect machine operations.
Must be able to climb a ladder. Equipment Used Hand and Power Tools
