Communications Specialist | Charlottesville, VA

Detailed Information

  • Location: Charlottesville, VA

  • Company: Jaunt

as evenings and weekends) may be required with compensatory time available. Presents a professional and customer focused image of Jaunt. SPECIFIC DUTIES AND RESPONSIBILITIES: Develops and executes external communication such as, but not limited to, social media, website, press releases, and other electronic communication.

Develops and executes internal employee targeted communication such as newsletters as well as assist in developing and execution of company team meetings and special events. Under general direction develops and executes marketing and advertising initiatives and programs intended to inform the public about Jaunt services as well as promote Jaunt ridership. Under general

direction develops and executes public outreach efforts such as, but not limited to, public meetings and community engagement activities as well as stakeholder meetings.

Represent Jaunt, as assigned, with community and stakeholder groups. Handles Freedom of Information Act (FIOA) requests. As directed, supports the preparation of Board of Director and stockholder meeting materials including agenda as well as the preparation meeting minutes as requested. Provides overall coordination and management of assigned projects and initiatives as assigned including consultant management; participate in the development of policies and Assists in the conduct market research, data collection, data

analysis, survey design and analysis, technical writing, and preparation of deliverables including maps, reports, and presentations; develop and maintain understanding of market, demographic, and other relevant geospatial conditions within Jaunt's service area; Ensures quality customer service to the public, stakeholders, and other Jaunt Assists in the development and administration of the budget for assigned programs; approves the forecast of funds needed for staffing, equipment, materials and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary.

As assigned, attends and participates in professional group meetings; stays abreast of new trends and innovations in the fields of public transportation and communications.

Responds to and resolves difficult and sensitive citizen inquiries and Stays abreast of relevant Federal, state, and local regulations. REQUIRED KNOWLEDGE, SKILLS, ABILITIES AND QUALIFICATIONS: At least one (1) to three (3) years of relevant experience preferred with a bachelor's degree in communications, marketing, or related field required. Proficiency with Office software including Outlook, Word, Power Point, and Excel are expected. Familiarity with Adobe Creative Suite desired. Excellent oral communication, written communication, and interpersonal skills.

Ability to work under tight deadlines, independently or with others, think strategically, and meet deadlines. Valid Virginia Driver's license or able to obtain one. SPECIAL REQUIREMENTS: Employment is contingent upon successfully completing and passing a pre-employment drug screen. Employment is contingent on a clean driving record that allows employee to be covered by Jaunt's insurance. Continued employment is contingent upon adherence to Jaunt's Substance Abuse Policy, including being subject to drug and alcohol screening, as well as on maintaining a clean driving record.

Jaunt employees regularly interact with passengers with disabilities. To ensure it effectively adheres to the requirements of the Americans with Disabilities Act, all employees will be regularly trained on service delivery expectations in order to ensure the safe and timely transportation services for passengers with disabilities. Further, those employees with direct contact with passengers with disabilities will be expected to exercise their training for passenger sensitivity, which includes securing passengers' wheelchairs to restraining devices to stabilize wheelchairs during trip.

As well as, being physically able to handle and assist disabled passengers in wheelchairs and assist disabled passengers into and out of vehicle. Further, Jaunt shall adhere with the American with Disabilities Act. The successful candidate must be able to perform the position's essential job functions with or without reasonable accommodation. The physical demands given in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made that allow individuals with disabilities to perform the essential job functions.

To be considered eligible for consideration of accommodations, employees must request an accommodation and present a doctor's statement to management stating their physical limitations. Jaunt is an Equal Employment Opportunity Employer. In addition to the provisions of Title VI of the Civil Rights Act of 1964, Federal Transit Laws, 49 U. S. C. 5332(b), states " no person in the United States shall on the grounds of race, color, religion, national origin, interaction, or age be excluded from the participation in, be denied the benefits of, or be subjected to discrimination under any project, program or activity funded in whole or in part through financial assistance under this Act.

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