Shipping and Receiving Clerk | Dover, NH

Detailed Information

  • Location: Dover, NH

  • Company: Q

outgoing packages through from start to finish and monitoring their progress throughout the journey. Knowledgeable about proper packing techniques and best practices for shipping, they aim to send customers their items as carefully and quickly as possible. Likewise, they make sure items their own company receives are correct and in good condition.

Shipping and Receiving Clerks keep records for their employers and track what they send out and get in so that inventory figures stay up-to-date. Qualifications Communicating clearly and politely with customers to ensure understanding and resolve any problems Multitasking to handle various orders at the same time Paying attention to detail so

that nothing slips through the cracks and causes problems or delays in shipping or receiving items Handling numbers with ease, especially in terms of serialized items, weight and money Increasing company productivity through hard work and time management ● Data entry Excellent typing skills Strong organizational skills Good verbal communication skills Firearm knowledge Ability to work unsupervised Ability to anticipate upcoming needs and shipments, such as, pre packaging accessories, pulling orders for vendors in advance, label making, etc.

Responsibilities Preparing packages for shipment; verifying quantities, quality, and accuracy of shipments. Process orders based on the buyer's preferred

shipping system (e. g. USPS, UPS, Fed Ex, etc. ) Arranging Pick-Up and Drop-Off.

If packages are being handled by a third-party service - such as UPS, Fed Ex or a contract hauler - Shipping and Receiving Clerks schedule and monitor the exchange. Maintain relationships with all shipping carriers. Orders shipping material needs. Recording Shipments. Accurate shipment and delivery information are vital. Shipping and Receiving Clerks note such information in computer systems in order for the company to maintain up-to-date records of what was sent to which customer. This allows Q to stay compliant with the Federal Firearm License. Enter a variety of data using current technology, helping to maintain inventory control.

Participating in physical counts and resolving inventory discrepancies. Receives and unloads incoming materials and compares information on packing slip with purchase order to verify accuracy of shipment. Handles the RMA returns for customers and vendors. Customer Service. When customers have questions regarding the movement or content of their orders, Shipping and Receiving Clerks work to provide answers and ensure satisfaction. If items arrive damaged, Shipping and Receiving Clerks check into what went wrong and send replacements.

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