Location: North Liberty, IA
Company: Greenstate Credit Union
for ensuring all state, federal and credit union regulations, policies, and guidelines are met. Responsible for escalations, both internal and external, assisting with complex issues. Responsible for assisting in the overall management of the Account Resolutions Department and supports efforts to meet established department goals and minimize operational losses.
This position will work closely with Account Resolution Management to develop staff and assist in goal setting and manage staff performance. Position will work to increase department productivity and profitability through active monitoring of accuracy, consistency of process and continuous process improvement. GREENSTATE CULTURE:
At Green State, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members, and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities.
Salary range for this position is $103,793.30 - $121,346.42/YR with a progressive benefit package. Responsibilities Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change. Adheres to the Credit Union's core values and Service Standards in carrying out Green State's mission and vision. Always demonstrates
a positive member service (internal and external) focus.
Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events on an annual basis. Adheres to all state, federal and credit union regulations, policies, and guidelines. Consistent focus on process improvement, creation and maintenance of workflows, and efficiencies. Stays abreast of changes in software, regulations, policies, and industry practices to ensure compliance.
Provides support and assistance during internal, state, and federal audits and examinations. Assists management in implementation of new products and services as well as ongoing support of current products and services. Prepares and conducts performance expectations, prepares documentation for retention in personnel files. Partners with HR, recommends and implements disciplinary actions and appropriate staff counseling within the department as needed. Meets attendance standards to perform job functions including physical presence to provide team oversite, coordination of work, and ongoing feedback.
Communicates with members as needed to resolve issues, escalation issues and/or answer questions and ensure that positive member relations are maintained throughout department. Works closely with Management in developing, documenting, and consistent review and updating of policies and procedures for collections operations, which includes but is not limited to, the ongoing support, compliance, training, coaching, and understanding of collection practices and regulations. Oversees all processes carried out and handled by Account Resolution staff to ensure that they are carried out according to established policies.
Prepares and effectively submits required reports, attends meetings, assists in budget preparation and adherence, and recommends cost/time savings measures for the department. Stays abreast of changes in collection regulations, policies, and industry practices to ensure continued compliance. Set goals and objectives for team members, and guide staff in developing action plans to achieve operational results. Participates in projects as assigned by Vice President / Account Resolutions. Upholds overall team cohesiveness within department.
Performs all job duties within Account Resolution Department as necessary or assigned. Qualifications High school diploma or the equivalent (e. g. GED) with a minimum five years of collection experience with thorough working knowledge of collections, consumer credit, real estate, loss mitigation, and bankruptcy laws and regulations or equivalent experience; a minimum of three years supervisory experience with demonstrated leadership ability and team building skills preferred. Working knowledge of applicable federal and state collection codes, laws, rules, and regulations (e.
g. Bankruptcy Reform Act, Fair Debt Collection Practices Act, Fair Credit Reporting Act, Equal Credit Reporting Act, NCUA, CFPB, etc. ) Ability, availability, and willingness to work flexible hours to accomplish workload. At times, the length of the working day can be unpredictable, must be willing and able to work early and/or stay late with short notice. Interpersonal, oral, and written communication skills are necessary to gather data from several sources and to positively represent the credit union during such contact. Ability to prioritize work assignments and organize work efficiently, to meet established deadlines.
Well-developed problem-solving skills and ability to develop conceptual alternatives. Ability to plan, organize, implement, and interpret programs, goals, objectives, policies, and procedures. Ability to plan, develop, and coordinate multiple projects. Accuracy and attention to detail. Proficiency with related computer applications, spreadsheets, word processing, and database applications. Must be bondable. Reporting Relationship This position reports to the Vice President/Account Resolutions. Supervisory Responsibilities This position is responsible for the supervision of Account Resolution Staff.
Equal Opportunity Employment Statement Green State Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. #ID #LI PIa806fd06213b-31181-#######2 Associated topics: assistant gm, business coach, district manager, editor in chief, executive team leader, lieutenant, manager, planning operations, sergeant, shift supervisor
Management & Executive Jobs refer to positions at the higher echelons of an organization, where individuals are responsible for overseeing operations, formulating strategies, and making key decisions that affect the company's direction and success. These roles often require strong leadership skills, strategic thinking, and extensive experience in the industry. Executives and managers are pivotal in shaping organizational culture, motivating teams, and driving both short-term and long-term objectives. Characteristics of these positions include higher levels of responsibility, authority, and typically, a greater compensation package reflecting their critical role within the company.
Management & Executive Jobs refer to positions at the higher echelons of an organization, where individuals are responsible for overseeing operations, formulating strategies, and making key decisions that affect the company's direction and success. These roles often require strong leadership skills, strategic thinking, and extensive experience in the industry. Executives and managers are pivotal in shaping organizational culture, motivating teams, and driving both short-term and long-term objectives. Characteristics of these positions include higher levels of responsibility, authority, and typically, a greater compensation package reflecting their critical role within the company.
of food service, employee recruitment and retention, and positive community relations. Primary responsibilities of this position include overall management of the day-to-day dietary operations that is delivered to the residents. Works collaboratively with Management and facility team members to ensure high quality services are consistently being delivered.
Follows established regulations mandated by the state, CMS, and policies/procedures established by the facility. Must be pleasant, respectful and courteous to resident, families, visitors and fellow employees at all times. SIGN ON BONUS: $3,500 for Full-time CDMs! All new hires must be COVID-19 Vaccinated or have a medical or religious
accommodation before you start. Certified Dietary Manager (CDM) Requirements: Two plus years Dietary/Food Service Management experience Previous experience in healthcare setting Must have or obtain Serv Safe Certificate with 90 days Be able to develop and implement systems to ensure high quality dietary services Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability or veteran status.
Job Posted by Applicant Pro
management practices, employee/labor relations, compensation and benefit plans, recruiting, risk management: liability, safety/worker's compensation, and training and development. Manage Human Resources Department, staff, and HR-related budgets including the health care pool.
Knowledge of & Ability to Federal and state laws/regulations as they pertain to employment Johnson County policies, procedures, and collective bargaining agreements Human resources functions Principles and practices of public management, administration, and labor relations Current office practices and procedures Human Resources Information Systems English language to include grammar, spelling, sentence structure
and vocabulary; and proofreading skills Ability to: Represent Johnson County and perform duties in a professional, responsible and trustworthy manner Establish and maintain effective working relationships with department heads/elected officials, employees, agencies and members of the public Handle confidential employee and administrative information with tact and discretion Exercise sound professional judgment and resourcefulness in the solution of personnel problems Provide customer service that is courteous and responsive Interact effectively with persons from widely divergent backgrounds, interests and points of view Be detail-oriented when working with documents and information Develop, administer,
and interpret county employment policies, procedures, and collective bargaining agreements Recruit, hire, train, manage, evaluate, discipline, and motivate staff in accordance with county employment policies Prepare, justify, monitor and work within a budget Plan and organize operation of the Human Resource office and activities Communicate effectively, orally and in writing, to groups and individuals in formal and non-formal situations Read and understand technical material Collect data, keep accurate and organized records, and ensure timely preparation of reports Handle multiple tasks and competing priorities Type 45 wpm accurately and use a computer for the purposes of word processing, data entry, spreadsheets, presentations, desktop publishing, email and the Internet Handle moderate to high levels of stress, meet deadlines and solve problems appropriate to the position Operate common office equipment such as typewriters, calculators, fax and postage machines, photocopiers, and multi-line telephones Follow vague directions to complex oral and written instructions Organize and present facts, ideas, and opinions clearly and concisely, orally and in writing Have clarity of speech and hearing which permits effective communication Have sufficient manual dexterity to make handwritten notations and which permits moderate to heavy use of a keyboard and mouse Have sufficient vision which permits moderate to heavy production and review of a wide variety of materials both in electronic and hardcopy forms Lift, push, pull, and/or carry up to 25 pounds Sit, stand, walk, climb, stoop, kneel, crouch, squat, bend, twist and reach Have sufficient personal mobility to complete work at various county facilities Work flexible schedule and additional time as needed Minimum Education, Training & Experience & Special Requirements Bachelor's degree in human resources management or closely related field and five (5) years of progressive generalist experience in personnel administration.
Professional Human Resources Certification, public sector and supervisory experience preferred. Special requirements: Must pass background investigation. Valid driver's license and insurable under county liability coverage. May also require use of private vehicle for official business. Specific Duties to be performed satisfactorily with or without reasonable accommodation The following duties are normal for this position. These are not to be construed as exclusive or all inclusive.
Other duties may be required and assigned. Provide guidance and direction to department heads/elected officials and employees regarding human resource related questions and management practices problems. Facilitate resolution of personnel concerns; develop discipline and performance improvement plans when appropriate. Manage personnel by making department head decisions including recruiting, selecting, training, evaluating, promoting, disciplining, and discharging employees as appropriate. Develop, recommend to the Board of Supervisors, administer, and interpret personnel policy.
Serves as a member of the County's union negotiation team and administers/interprets collective bargaining agreement language. Responsible for employee/labor relations including collective bargaining and grievances. Serve as management representative in negotiations and with contract compliance. Oversee recruiting efforts for departments and assist the Board of Supervisors with vacancies: update job descriptions, write advertisements, screen applications/resumes, schedule and facilitate interviews, check background/references, and correspond with applicants. Manage employee benefit programs including day-to-day administration.
Coordinate plan renewals and enrollment; ensure compliance with 509A, 513C.10, and CMS notification of Creditable Coverage; and initiate RFP's as necessary. Initiate and maintain position classification and compensation plans including job evaluation. Review payroll/personnel authorizations. Coordinate employee orientation and training/professional development. Conduct terminations, retirement meetings, and exit interviews. Coordinate diversity efforts, maintain Affirmative Action Plan and respond to EEOC complaints. Oversee FMLA and leave administration, unemployment claims and appeals.
Oversee risk management, safety program, workers' compensation claims, liability, and alcohol/drug testing program. Oversees and administers the County's compensation and benefits program, including creating job descriptions, administering the job evaluation process, conducting salary surveys, providing cost analysis and recommendations for County strategic plan and policy changes. Coordinate employee events such as the Johnson County fair presence, employee appreciation lunch, United Way/Iowa Shares and other charitable campaigns. Ensure employee communication and contribute to employee newsletter.
Prepare and monitor HR related budgets including non-bargaining merit and health care fund. Keep the Board of Supervisors apprised of human resource issues and provide HR strategic planning. Represent Johnson County and attend work-related meetings, conferences and seminars. Participate in committees such as Labor Management, JET/HR Compensation Team, and Diversity. Provide back-up for Human Resources team members as needed. Perform all work duties and activities in accordance with County policies, procedures, and safety practices.
Attend work regularly. Resume and cover letter must be attached to online application. recblid 9krl7alpk9qofi1dh1r6coaifxd0bw PDN-9af-bede-db682538ab86
