Merchandising Project Manager | Providence, RI

Detailed Information

  • Location: Providence, RI

  • Company: Essilorluxottica Group

over 90 years of heritage, our company continues to design stylish yet affordable eyewear for consumers around the world. When you join FGX, you get to bring your vision every day. FGX International is part of Essilor Luxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses.

GENERAL FUNCTION The Field Operations Manager (FOM) serves as liaison for the Commercial team and our 3rd party merchandising organization(3PMO). The FOM is responsible for ensuring all Core activities are performed on time and within budget, works with the 3PMO on Projects (e. g. time studies) and ensures contractual compliance issues in-store (e. g. display

placement) are addressed through Commercial & 3PMO efforts. In conjunction with the SBU GM, the FOM will manage budget & activities, will report to the VP of Field Operations with dotted line to SBU SVPs.

The scope of retailers may change based on business needs. MAJOR DUTIES AND RESPONSIBILITIES Ensure that all SLAs are met by the 3PMO including, Project completion, On-time visits, new store set ups, Survey responses Work as the primary liaison between FGX Commercial team and 3rd party on all communications for Core & Project work Review reports to ensure in-store time billed does not exceed agreed-upon standards Review in-store actuals to backss opportunities to leverage time for other

activity or reduce time in-store Monitor survey results for retailer compliance on issues like displays, display location, etc.

that may be out of compliance Take corrective action as needed with SBU Commercial team and 3rd parties Continuously analyze opportunities for simplification and standardization in all in-store activities from internal & 3rd party resources Review SLA quarterly for compliance regarding service-level and 3rd party penalties Direct business through data reviews based on subject matter expertise of all data tools available ensuring retail service objectives are met Build business partnerships with retailers on a local and/or corporate level Support training for 3rd party on retailer-specific needs for Core and Project work (e.

g. written & recorded materials) Create and/or distribute Commercial team reports Act as Subject Matter Expert on 3rd party technology, frame questions and required responses for store-level activities Work with leadership and FP&A to determine service dollar spend plan (incremental vs stated budget) and ROI trade-off for strategic investments Resolve macro-level store issues with 3rd party Communicate effectively and timely various parties both internal & external Manage expenses within SBU based on guidelines set by Leadership Participate in assigned SBU calls and provide regular updates to Leadership on mutually agreed upon cadence Partner with FP&A/Analyst to forecast upcoming period/quarter and reconcile 3PL billings (assemble material for and execute SBU cost reviews at the conclusion of each period) BASIC QUALIFICATIONS Bachelor’s Degree or equivalent experience 5+ years’ experience in operations, business Fluent English communication skills Strong business partnering skills Proven ability to work autonomously in a multi-cultural, geographically dispersed/virtual team Proven influencing and project management skills Experience in a multi-regional, matrixed organization Strong leadership and communication skills PREFERRED QUALIFICATIONS Additional language Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements.

In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package Benefits/Incentive Information including health benefits, PTO, 401K, paid family leave, tuition reimbursement, and eyewear discounts. Upon request and consistent with applicable laws, Essilor Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.

To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at -xyz X (be sure to provide your name and contact information so that we may follow up in a timely manner) or email xyz X@. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, interactionual aggression or stalking, religion, age, disability, interactionual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Native Americans receive preference in accordance with Tribal Law.

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