Location: Warren, MI
Company: XPO Nat Solutions
As a Senior Manager, Operations at RXO, you will play a crucial role in enhancing our operational efficiency, streamlining workflows and driving positive change across the organization. You’ll collaborate with cross-functional teams, analyze existing processes and implement strategies to achieve measurable improvements.
Your insights and recommendations will directly impact our bottom line and contribute to our overall success. What your day-to-day will look like: Evaluate current business systems, identify bottlenecks and backss opportunities for improvement Identify and deploy a broad range of customer cost-saving initiatives through established processes; achieve budget and operating
income goals Analyze data, metrics and performance indicators to make informed business decisions Lead process transformation initiatives, ensuring smooth transitions and stakeholder buy-in Work closely with department heads, project managers and frontline staff to drive process enhancements Provide direct supervisory control of operations team to ensure service level standards are met Lead HR development efforts through appropriate training, development and succession planning Recognize and manage operational risks/security practices; implement best practices and provide a safe work environment; support legal processes and enable legal dispute resolutions What you’ll need to excel: At
a minimum, you’ll need: 5 years of experience in supply chain management (domestic or international) Working knowledge of and experience in the functional areas of transportation, warehousing, distribution, inventory planning and management, network analysis and materials management Experience with financial management and business integration; HR technical skills It’d be great if you also have: Bachelor’s degree in Business Administration, Engineering or related field (Master’s preferred) Lean Six Sigma certification (Green Belt or Black Belt), strongly preferred Minimum of 4 years of experience in process improvement, business analysis or related roles Proficient in data analysis, process mapping and root cause analysis Excellent verbal and written communication skills Proven ability to lead cross-functional teams and drive change; creative problem solver with a results-oriented mindset Availability to work extended hours, including evenings, nights and weekends; available for travel to customer and multiple operating locations In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers.
We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking.
If you’re driven and looking for a place to grow, come join us. Does this sound like you? Check out what else RXO has to offer. Massive Benefits Competitive pay Health, dental and vision insurance 401(k) with company match Life insurance, disability Employee Assistance Program (EAP) Paid time off Tuition reimbursement program Our Culture We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships.
We welcome everyone regardless of background, identity or ability. The Next Step Ready to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
Management & Executive Jobs refer to positions within an organization that involve overseeing operations, making strategic decisions, and leading teams or entire companies towards their objectives. These roles typically require a mix of leadership skills, industry experience, and strategic thinking. Executives and managers are often responsible for setting goals, organizing resources, managing personnel, and ensuring that their department or organization meets performance targets. Distinctive characteristics of these jobs include high responsibility, decision-making authority, and frequently, a corresponding higher level of compensation reflecting their critical role in an organization's success.
Management and Executive Jobs refer to positions at the higher levels of organizational hierarchy that involve overseeing operations, strategic planning, and decision-making. These roles typically include titles such as CEO, CFO, COO, department managers, and directors. Key characteristics of these jobs include leadership responsibilities, the ability to direct teams, craft strategic initiatives, and a focus on achieving company objectives through effective resource management. They generally require a combination of advanced education, extensive experience, and skills in communication, problem-solving, and critical thinking.
Management & Executive Jobs refer to positions within an organization that involve overseeing operations, making strategic decisions, and leading teams or entire companies towards their objectives. These roles typically require a mix of leadership skills, industry experience, and strategic thinking. Executives and managers are often responsible for setting goals, organizing resources, managing personnel, and ensuring that their department or organization meets performance targets. Distinctive characteristics of these jobs include high responsibility, decision-making authority, and frequently, a corresponding higher level of compensation reflecting their critical role in an organization's success.
service and sales techniques needed to grow in your career. Lens Crafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our higher standard of quality has made Lens Crafters a leader in vision care for over 35 years.
GENERAL FUNCTION The Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results. MAJOR DUTIES AND RESPONSIBILITIES While working in Retail Conveys a commitment
to providing unsurpassed customer service to all customers and patients with every visit. Assists customers in selecting frames & lenses that are best suited for them.
Suggests improvements & recommends solutions. Assists associates with difficult & complex areas. Anticipates problems before they occur; explores underlying reasons for recurring problems; goes beyond symptoms to get to root cause; strives to develop long-term solutions to problems. Performs work accurately & thoroughly as required. Demonstrates superior product knowledge. Strives to achieve exceptional results with every customer and patient every time. Serves as a responsible alternate store key holder. Brings associate
opportunities to the attention of management directly & in a timely manner.
While working in Lab, if applicable Custom fits glasses & precisely places prescription in lenses. Works with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology. Edges & mounts only when needed & within company guidelines. Ensures finished eyewear meets optical standards & customer requirements. Ensures associates complete training, & routinely conducts eyewear inspections with excellence. Completes & files store & lab paperwork thoroughly & accurately in a timely manner. Ensures associates are trained & skilled in doing the same.
Ensures approved safety programs are implemented & maintained consistently per standards. Creates a safe working environment for all. Demonstrates safe work practices. Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems. BASIC QUALIFICATIONS HS diploma/GED 1+ year experience Strong optical & retail experience Knowledge of current optical theory & merchandise Strong communicator & listener Strong inter-personal skills Strong basic math skills Sales skills Problem solving ability Familiarity with cash register, computers & calculators Leadership & training experience Edging & mounting experience Basic optics knowledge & optical measurement experience PREFERRED QUALIFICATIONS State licensure (if applicable) &/or ABO Certification in non-licensed states Lens Crafters Final Eyewear Inspector Certification Lens Crafters Quality, Fitting & Adjusting Program Optical machinery/instruments experience Customer service experience Accu Fit Digital Measurement System certification Knowledge of current store merchandise & lens options Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements.
In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. Upon request and consistent with applicable laws, Essilor Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at -xyz X (be sure to provide your name and contact information so that we may follow up in a timely manner) or email xyz X@.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, interactionual aggression or stalking, religion, age, disability, interactionual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.
Native Americans in the US receive preference in accordance with Tribal Law.
