Licensed salon manager | Kansas, KS

Hill’s is the place to be! Hill’s Pet Nutrition is a multi billion dollar, global division of Colgate-Palmolive Company and the maker of Prescription Diet, Science Diet, and Healthy Advantage brand pet food. Our mission is to help enrich and lengthen the special relationships between people and their pets by providing the best leading-edge pet nutrition technology, products, and expertise to pet owners, veterinary professionals and other key pet professionals worldwide.

Our company is a globally recognized Best Place to Work. The Systems Solutions Manager leads the development, management and innovation process for the Hill's US Customer Experience Engagement Center (CXEC). This position

drives the strategy for CXEC technology to improve customer experiences, create efficiencies and identify continuous improvement. The Systems Manager will work closely with CXEC Operations, Success Ops and the broader Digital team to clearly understand business strategies across diverse functional groups and what appropriate system integrations/solutions are needed for CXEC.

This position also provides analysis to validate strategy and solutions for implementation. The role is responsible for technical process mapping, project management and being a key change agent. NOTE: Hill's Corporate Offices will move to Overland Park, KS 4th quarter 2023. From candidate's date of hire to office-transition-date,

the in-office days will be in our Topeka Corporate office in Topeka, KS.

What you will do: Define and prioritize a well defined roadmap for CXEC. Identify & implement strategic system solutions to reduce cost, improve efficiencies and create catalysts for change, which includes understanding internal and industry trends of system solutions to develop best-in-class operations and customer experience. Lead teams to successful implementation of identified call center technologies utilizing project management tools, processes or methodologies. Provides direction and input that improves performance. Identifies best sources of data from the broad range of systems/sources to generate and validate analysis/insights.

Lead business components of system projects end-to-end project efforts; develop and adhere to project plans/schedules and deliverable; ensure project timelines are appropriately managed throughout the project lifecycle. Serve as the principal business stakeholder with suppliers and vendors for CXEC technology solutions to include holding them accountable for performance, staying connected with updates, recommending technology improvement opportunities and exploring evolving service offerings. Work with Vendor manager and procurement to submit proposals for leadership approval and contract development.

Identify results and lessons learned via continuous improvement reviews. Leads on-going change management for success of initiatives. Coordinate and facilitate team communication/flow of information and decision making on systems CXEC initiatives. Partners with functional leadership to ensure risks are appropriately identified and communicated. Conduct periodic project reviews with leadership. Assist GIT and CXEC Data Analytics team to solve system related issues, providing expertise and support for Root Cause Analysis and solutions.

Proficient with testing new systems and upgrades for effective implementations. Participate as a key stakeholder and manager in the evolution of strategic initiatives of customer personalization (360 view of customer) and improved user experiences (internal and external). Serve on task forces and networks with digital system teams, digital product owners, Consumer Affairs and cross functional teams to identify and coordinate how other department’s changes integrate with CXEC systems and vice versa. Performs other duties as assigned Complies with all policies and standards Required Qualifications Bachelor's Degree in Systems, Business Technology or related field At least 3 years of project management and/or leadership experience At least 3 years Systems related experience, including activities such as proposing, building, implementing, testing and supporting system technology.

This can include platforms, data mapping and integration between systems. Subject matter expertise in systems - to include such platforms as SAP, C4C, NICE in Contact (VCC) and other related platforms/systems to improve internal and/or external customer experiences and data analytics Strategic thinker able to translate systems/data language into business solutions Comfortable in navigating ambiguity in business requirements, technology options and product / site direction Functional/technical knowledge of Customer Experience frameworks to develop optimal solutions for internal and external users Strong organizational, project management and coordination skills Strong analysis and decision making Demonstrated ability to manage multiple projects simultaneously Excellent verbal, written and listening skills Well-developed interpersonal and presentation skills Ability to develop strong relationships with business partners and influence decision making.

Able to gain business owners alignment in systems, data strategy and implementation Understanding of customers, consumers, operations and legal/retention guidelines Preferred Qualifications At least 2 years leading system strategies for a call center environment At least 5 years relevant management experience #LI-Hybrid Salary Range $88,800 - $131,250 USD Pay is based on several non discriminatory factors including but not limited to experience, education, skills and office location. In addition to your salary, Colgate-Palmolive offers a performance based bonus and competitive benefits package.

Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, interactionual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Are you interested in working for Hill's Pet Nutrition? You can apply online and attach all relevant documents such as a cover letter and resume or CV.

Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application. Work that matters, fueled by passion for pets! At Hill’s we have a purpose. Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills' mission is to help enrich and lengthen the special relationships between people and their pets. HILL'S® Prescription Diet® therapeutic pet foods, HILL'S® Science Diet® and HILL'S® Ideal Balance™ wellness pet foods are sold worldwide.

Hill’s is a division of Colgate-Palmolive, a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition, with sales of products in more than 200 countries. To learn more about Hill's and Colgate, please visit http: // and http: // , or find us on Linked In, Facebook, Twitter and You Tube. Reasonable accommodation during the application process is available for persons with disabilities. Please contact xyz X@ with the subject " Accommodation Request" should you require accommodation.

than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, Elta MD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health. If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team! At Hill’s we

have a purpose. Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people.

If you’re interested in work that matters, fueled by passion for pets, we invite you to apply. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills’ mission is to help enrich and lengthen the special relationships between people and their pets. Our decades of science and research guide us in creating nutrition that’s a step ahead so pets and pet parents can enjoy every day together. As the US #1 Veterinarian Recommended pet food brand, knowledge is our first ingredient with 220+

veterinarians, Ph D nutritionists and food scientists working to develop breakthrough innovations in pet health.

The Brand Manager is responsible for the development and execution of brand plans, programs, and go-to-market activities to achieve the brand’s short and long term business objectives. Responsible for leading the brand team in developing strategic priorities, IMC briefs, backssing critical issues, and recommending strategic and tactical solutions. Monitor and analyze sales volumes, market trends, digital and promotional initiatives, and competitive activity. Ensure consistent and effective brand messaging to the veterinary profession/consumer, and consistent consideration of retail environment specific needs/tactics.

What you will do: Brand Strategy Brand and key segment product portfolio management Identify issues / opportunities, analysis and propose action plans to achieve the objectives of the brand Lead long-term downstream new product innovation and annual new product launch strategies Participate in strategic brand planning and overall brand communications plans Gain Senior Mgt alignment to brand strategies and go-to-market plans Managing large cross-functional teams to lead commercialization efforts Go-to-Market & IMC Communications Lead brand team in new product launches, re-launches, and updates Lead the creative development of brand marketing IMC’s Develop digital media campaigns Develop strategic 6P marketing plans and important metrics Identify & lead key “test and learn” opportunities Drive the execution of margin improvement and revenue growth management initiatives Insights & Analytics Develop strong business and functional understanding of the therapeutic condition segments (eg weight), our products and the competitive set, and develop plans to address issues/opportunities Develop & utilize strong vet health care team and consumer (shopper) insights of the category, market and condition of focus.

Understand the clinic retail environment, sales reps and field team needs to deliver strong promotional and marketing programs Commercial Planning and Monitoring Support Long Lead Planning, Budget Review, and Mid-Year Review Ongoing monitoring and analysis on brand sales, volume, market share, promotional activities, competitive insights Recommend areas for brand improvement and remediation Performs other duties as assigned Complies with all policies and standards Required Qualifications Bachelor's Degree in Marketing, Business Administration, or Related Field At least 5 years of experience in CPG marketing, retail marketing experience or agency experience Critical thinking & problem solving Strong analytical skills and ability to uncover measurable insights in large datasets Brand marketing knowledge Effective communicator Ability to achieve operational results Influence independently, negotiate effectively and build relationships with cross functional team members Preferred Qualifications Master's Degree in Business Administration At least 2 years of marketing experience in Animal Healthcare, Human Healthcare or Veterinary Healthcare Knowledge of Retail Environment strategy Ability to prioritize multiple tasks simultaneously Handle ambiguity #LI-Hybrid Compensation and Benefits Salary Range $112,000.00 - $140,000.00 USD Pay is based on multiple non-discriminatory, individualized factors including but not limited to experience, job-related knowledge and education, skills and office/market location.

In addition to base salary, salaried employees are eligible for annual discretionary bonuses, profit-sharing and, for Executive-level (salary grade 16 and above) roles only, long-term incentives in the form of Restricted Stock Units and/or Stock Options.

Subject to the terms and conditions of the applicable benefits plans then in effect, all salaried employees are also eligible for a competitive benefits package which includes: Insurance: Employees (and their eligible dependents) are eligible to participate in Company-sponsored Medical, Dental, Vision, Basic Life Insurance, Accidental Death & Dismemberment and Disability insurance plans. Retirement Plans: Employees are eligible to enroll in Colgate's 401(k) plan, which provides for company matching contributions subject to eligibility requirements Vacation/PTO: Employees receive a minimum of 15 days of vacation/PTO leave annually Paid Holidays: Employees receive a minimum of 13 paid/floating holidays annually Paid Sick Leave: Based on location and consistent with applicable state and local law, employees receive a minimum of 40 hours of paid sick leave on January 1st of each year Paid Parental Leave: Eligible employees may take up to eight weeks of paid parental leave and 12 weeks of unpaid leave (varies for employees with fewer than 12 months of service and is subject to hours worked requirements) Our Commitment to Sustainability With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact.

We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy. Our Commitment to Diversity, Equity & Inclusion Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, interactionual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities.

Please contact xyz X@ with the subject " Accommodation Request" should you require accommodation. For additional Colgate terms and conditions, please click here. #LI-Hybrid

than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, Elta MD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health. If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team! Do you want

to make a difference in the lives of people and their pets? What about having the opportunity to connect with others across the world, full of stimulating discussions, and making impactful contributions?

If this is how you see your career, Hill’s is the place to be! Hill’s Pet Nutrition is a multi billion dollar, global division of Colgate-Palmolive Company and the maker of Prescription Diet, Science Diet, and Healthy Advantage brand pet food. Our mission is to help enrich and lengthen the special relationships between people and their pets by providing the best leading-edge pet nutrition technology, products, and expertise to pet owners, veterinary professionals and other key pet professionals

worldwide. Our company is a globally recognized Best Place to Work.

The Commercial Operations Manager leads the commercial ops and clinic engagement teams and strategies. This role requires strong sales and analytical skills, and will ensure that our customer development organization has the data, KPIs, and strategic framework needed to increase Hill's Recommendations across all retail environments. What You Will Do: Manage the Operations Data Specialists and Colgate business services teams working on US Customer Development Organization (CDO) data and operations projects and dashboards Oversee and strategy guidance of the virtual Clinic Engagement strategy and Team Responsible for the field coverage strategy and execution Ensure our field team is visiting the right customers at the right frequency Expand the reach of our sales coverage with inside and field based teams, while improving effeciency Ensure the CDO KPI Visualization and reporting strategy continuously aligns with strategic priorities Maximize sales calls per year, reporting utilization, and field team execution Ensure strong understanding of the business needs and challenges by connecting with field team leadership, regional sales managers, and territory managers through wiring, meetings, and ride alongs 1-2 times per quarter.

Required Qualification: Bachelor's Degree required (Business, Analytics) 5-7 years Sales Experience Previous People Management Experience Applied Analytics/ Business Intelligence Experience (BI Excel, sheets, DOMO) Excellent interpersonal and communication skills ( written and verbal ) Strategic Thinker with Deep understanding of the Retail environments important to Hill's Growth (Pet, Vet, E-comm) Preferred Qualifications: MBA #LI-Hybrid Compensation and Benefits Salary Range $112,000.00 - $157,000.00 USD Pay is based on multiple non-discriminatory, individualized factors including but not limited to experience, job-related knowledge and education, skills and office/market location.

In addition to base salary, salaried employees are eligible for annual discretionary bonuses, profit-sharing and, for Executive-level (salary grade 16 and above) roles only, long-term incentives in the form of Restricted Stock Units and/or Stock Options. Subject to the terms and conditions of the applicable benefits plans then in effect, all salaried employees are also eligible for a competitive benefits package which includes: Insurance: Employees (and their eligible dependents) are eligible to participate in Company-sponsored Medical, Dental, Vision, Basic Life Insurance, Accidental Death & Dismemberment and Disability insurance plans.

Retirement Plans: Employees are eligible to enroll in Colgate's 401(k) plan, which provides for company matching contributions subject to eligibility requirements Vacation/PTO: Employees receive a minimum of 15 days of vacation/PTO leave annually Paid Holidays: Employees receive a minimum of 13 paid/floating holidays annually Paid Sick Leave: Based on location and consistent with applicable state and local law, employees receive a minimum of 40 hours of paid sick leave on January 1st of each year Paid Parental Leave: Eligible employees may take up to eight weeks of paid parental leave and 12 weeks of unpaid leave (varies for employees with fewer than 12 months of service and is subject to hours worked requirements) Our Commitment to Sustainability With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact.

We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

Our Commitment to Diversity, Equity & Inclusion Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way. Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, interactionual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact xyz X@ with the subject " Accommodation Request" should you require accommodation. For additional Colgate terms and conditions, please click here. #LI-Hybrid

Health Care through Supportlinc Health/Dental/Vision, pet insurance, 401k+match. Team bonding & recognition events hosted monthly, quarterly & yearly. Paid vacation and Holidays friendly hours $100 for every year you work with us Paid education & Leadership training for multiple career options in and out of the salon!

Ready to join our award winning team and learn more? REQUIREMENTS: Must have a valid Kansas Cosmetology or Barber license. Join Sport Clips Team Wildcat today! Location Information: 15237 W. 135th St Olathe, KS 66062For more details: jobs-search. org/administration_olathe-c432134/licensed-salon-manager-olathe_i1975554404