Licensed insurance representative - work from home | Kalamazoo, MI

Detailed Information

  • Location: Kalamazoo, MI

omnichannel solutions, technology, and the highest security standards. For us, eachinteraction needs to be treated as unique. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more)Paid Time Off Employee wellness and engagement programs Your Impact Our customer service representatives are a very important part of our family.

You will be the eyesand ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact withpeople from all walks of life and no two days will be the same. As you continue to grow andchallenge

yourself, you will discover your potential can take you anywhere you want to go. Your Responsibilities Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.

Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Respond to requests for assistance and/or possible processing payments Track all call related information for auditing and reporting purposes Provide feedback on call issues What We’re Looking for High School Diploma or equivalent Active Personal

Lines License18 years of age or older Be proficient in PC operation and navigation Able to work independently Have excellent communications skills, both oral and written Ability to work in a constantly changing and fast paced environment Ability to stay composed and objective Strong listening skill Being One of Our People It is our mission to always provide an environment for our employees that promotes happinessfrom the inside out.

When you work with us, you are valued and inspired to learn, to teach, and togrow. We want you to come to work motivated to and proud to be on our team. That’s why wecontinually invest in creating outstanding work experiences and endless developmentopportunities.

We want you to be and feel at your best, always. Teleperformance is an Equal Opportunity Employer Teleperformance is an Equal Opportunity Employer For more details: jobs-search. org/technology_kalamazoo-c435543/licensed-insurance-representative-work-from-home-kalamazoo_i1962300633

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