Location: Highland Park, MI
Company: Dialog Direct, A Qualfon Company
service team leaders, and other stakeholders to identify training needs and develop training programs for property and casualty insurance products and technology Delivering training sessions to property and casualty individuals using a variety of methods such as lectures, workshops, and online courses as preparation for the licensing exam Developing and maintaining training materials, including presentations, handouts, and online resources, focused on property and casualty insurance products Evaluating the effectiveness of training programs and making recommendations for improvement Staying up-to-date on industry trends and best practices in training for supporting property and casualty insurance
products Providing ongoing coaching and support to service team members to help prepare them for the licensing exam Providing ongoing training for existing team members on products and features If you would like to fill out a Voluntary Self-Identification of Disability Form, p lease visit us at /join-us - /join-us/ Job Requirements: Area of expertise (Skills) Qualifications: Minimum of 2 years of strong background in training and development in a corporate setting 2+ years of experience in property and casualty licensed area as an agent or trainer Strong presentation and communication skills Preferred Knowledge, Skills, and Abilities: Knowledgeable about property and casualty insurance products Excellent communication and interpersonal skills Experience with change management practices and behaviors Experience with e-learning software is a plus
sales-based role and there is no cold calling. If you do not have an Active Property & Casualty License, you can apply for our Pre-Licensing Training Program. Pre Licensing Training is paid at $18/hr. Once you complete the program, pass the State Exam, and start our Client Training, you will receive $23.50/hr.
Hourly pay rate $23.50 (18/hr for Pre-Licensing Training Program)Hours 9am-6pm EST Monday-Friday Full Time This position is located onsite at our Headquarters in Highland Park, MI. Our Mission: Dialog Direct, a Qualfon company, is on a mission to help as many individuals as possible pursue their total vocation, create and an ever-growing number of career development opportunities,
and be the partner of choice for all our clients. Further your education and earn a college degree through our Qualfon University scholarship program FREE access to personal and professional support through the Qualfon Care Coaches program Medical, dental benefits, vision, and life & accident insurance for full-time employees Competitive wages Opportunities to earn additional income through incentives Paid time off Onsite gym and cafeteria We lead by example to ensure our amazing team members and supervisors embrace and live the Qualfon Mission & Values Qualfon/Dialog Direct is dedicated to ensuring all team members have Fun@Work!
What you will be doing: In this position, you will field
inbound communication (phone, email, chat, social media, etc) from our client s members regarding their insurance needs.
No cold calling. Utilize knowledge of personal lines insurance help members with quotes, new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes. Begin by thoroughly understanding the customer's need. This may involve asking clarifying questions to gather more information. Utilize resources to conduct research and present the customer with a resolution. Understand members life events that may offer sales cues Correspond with customers, clients, insurance carriers and internal sources to provide coverage information and policy recommendations Responsible for execution of various client service transactions including policy endorsements, certificates, binders, cancellations or other tasks Complete carrier certifications to receive Ready to Sell Status for several insurance providers Adhere to performance metrics and quality standards Our Representatives are experts in recommending excellent solutions and proactively creating a relationship for additional sales Required Skills: Active Michigan Resident Property and Casualty License If you do not have an Active P&C License, we will provide paid Pre-Licensing Training Program - must pass State Exam prior to Client Training Minimum 6 months of customer service experience required 1 year of call center experience is strongly preferred High School diploma or GED required; college degree preferred Veterans and their family members are encouraged to apply Strong written and verbal communication skills Professional, articulate voice and listening skills Maintain member privacy Internet & research skills: ability to research and quickly become an expert in a variety of subjects.
Computer savvy and can resolve minor technical issues with minimal assistance Typing 25 words per minute with 90% accuracy Ability to critically think through situations and solutions Enjoy working in a fast-paced, and at times, hectic environment while maintaining a professional attitude Self-motivated and able to work independently and adhere to assigned schedule with minimal assistance At ease with multi-tasking in several computer applications at once while holding a conversation with a customer recblid k7uec46nrllnyfwr49aaw00iw0bklg Associated topics: customer, guest, health, healthcare, insurance agent, insurance sales, insurance sales agent, sales agent, sales associate, sales position
events. Review renewal policies and new business for eligibility and documentation compliance. Utilize loss control inspection, loss experience, commercial credit, underwriting filings, and similar reports to determine risk levels. Serve as point of contact to agents for queries regarding policy, status of new & renewal accounts, and reasoning for rates.
Analyze risks exceeding company's reinsurance treaty capacity and place on facultative reinsurance. Establish and maintain strong retail producer relationships. Work to resolve policyholders and regional producers problems and issues. Provide support to claims in handling coverage requests Classes: Franchised New Car Dealerships
Franchised New Motorcycle Dealerships Franchised New Truck Dealerships Non-Franchised Used Auto Dealers Automobile Repair Operations ATV Dealers RV Dealers Heavy Truck Dealers Garagekeepers, Towing & Storage Highly rated company that grooms employees for promotions, offers training programs, full family paid medical, three weeks paid vacation, tuition reimbursement, Pension 401(k) with company match, and more!
For complete details contact Greg Foss at: (609) 584-xyz X ext 270 Or submit resume online at: Or email to: Please reference #428821MI87 when responding. Diedre Moire Corporation Diedre Moire Corporation, Inc. Diedremoire_dot_com WE ARE AN EQUAL OPPORTUNITY EMPLOYER and
our employment decisions are made without regard to race, color, religion, age, interaction, national origin, handicap, disability or marital status.
We reasonably accommodate individuals with handicaps, disabilities and bona fide religious beliefs. Jobs Career Position Hiring. CONSIDERED EXPERIENCE INCLUDES: Insurance Underwriter Underwriting Commercial Lines Franchise Automobile Truck Boat Dealerships Open Lots Property Casualty Excess Surplus Reinsurance General Liability #Diedre Moire #Job Search #Job Hunt #Job Opening #Hiring #Job #Jobs #Careers #Employment #jobposting #Insurance Jobs DISCLAIMER: We will make every effort to consider applications for all available positions and shall use one or more of the contact methods and addresses indicated in resume or online application.
Indicated location may be proximate or may be desirable point of embarkation for paid or unpaid relocation to another venue. Job descriptions may fit single or multiple presently available or anticipated positions and are NOT an offer of employment or contract implied or otherwise. Described compensation is not definite nor precise and may be estimated and approximate and is negotiable depending on market conditions and candidate availability and other factors and is solely at the discretion of employers.
Linguistics used herein may use First Person Singular and First Person Plural grammatical person construction for and with the meaning of Third Person Singular and Third Person Plural references. We reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Response to a specific posting or advertisement may result in consideration for other opportunities and not necessarily the incentive or basis of the response. Nothing herein is or may be considered a promise, guarantee, offer, pledge, agreement, contract, or oath.
If you submit an application or resume which contains your email address, we will use that email address to communicate with you about this and other positions. We use an email quality control service to maintain security and a remove and dead address filter. To cancel receiving email communications, simply send an email from your address with the word " remove" in the subject line to Or, visit the website at jobbankremove_dot_com. If you have further concern regarding email received from us, call (609) 584-xyz X.
support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve.
If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work Most Loved Workplace Forbes Best-in-State Employer Insurance Field Inventory Assistant PRIMARY PURPOSE
: To complete onsite inventory of total loss contents of an insurance claim and upload all data from field work to server. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Completes onsite inventory of total loss contents items and uploads data from field work to server.
Acts as the point of contact for the insured's, vendors and public adjustor when onsite. Provides support to the outside contents evaluator assistants. Prepares field reports of the inventory capture. Uploads all digital media and completes quality check for daily field activity to maintain accuracy. Oversees all necessary maintenance of crew vehicles, including: gas, oil changes, tire rotations, and any other necessary repairs.
Maintains daily care and maintenance of all equipment. Conforms with and abides by all regulations, policies, work procedures, and instructions.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES Performs other duties as assigned. Supports the organization's quality program(s). Travels as required. QUALIFICATIONS Education & Licensing High school diploma or GED required. Experience One (1) year of customer service experience or equivalent combination of education and experience preferred. Skills & Knowledge Good comprehensive decision making skills Good oral and written communication skills PC literate, including Microsoft Office products Excellent interpersonal skills Ability to work in a team environment Ability to meet or exceed Performance Competencies WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Ability to stand and/or walk for long periods of time. Ability to kneel, squat and/or bend. Ability to work outdoors in hot and/or cold weather conditions.
Ability to climb, crawl, stoop, kneel, and/or reach overhead Ability to lift/carry up to 50 pounds and push/pull up to 100 pounds Ability to drive for an extended period of time. Must have continual use of manual dexterity. Good computer keyboarding skills. Auditory/Visual: Hearing, vision and talking NOTE: Credit security clearance, confirmed via a background credit check, is required for this position. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances.
Management retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles. Requisition #: R421276ahf9io63
care provider networks in Michigan. About the role: We are seeking a Claims Processor/Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Processing Doctor's Claims for payment Managing Employer groups? Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients
Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Previous Dental or Health experience is a plus!
Job Types: Full-time, Contract Pay: $16.00 - $19.00 per hour Physical Setting: Office Schedule: 8 hour shift Ability to commute/relocate: Warren, MI 48093: Reliably commute or planning to relocate before starting work (Required) Experience: Insurance Claims: 2 years (Required) Customer service: 3 years (Required) Dental office: 2 years (Required) Work Location: One location
