Location: Natick, MA
Company: Mathworks
IT support related to the day to day computing needs of Math Works employees. Provide support via phone, e-mail and Intranet as well as perform problem determination at the users' workstations throughout Math Works' Natick offices. Math Works nurtures growth, appreciates diversity, encourages initiative, values teamwork, shares success, and rewards excellence.
Responsibilities Diagnose and resolve computer problems and requests from users in a timely manner. Accurately record such requests into the help system Install, configure, and troubleshoot hardware, including desktops, laptops, peripherals, network equipment Install, configure, and troubleshoot software packages, including operating
systems, desktop software and custom applications Provide first level support for networking and application issues; escalate complex problems to the appropriate groups or staff Qualifications Familiaritywith Desktop and Laptop hardware components Strong technical, analytical, and problem-solving skills Customer focus and dedication to customer satisfaction Ability to maintain calm demeanor under customer deadline pressures Excellent communication skills, both written and verbal Attention to detail Knowledge of network protocols and topology a plus Unix/Linux/Mac knowledge a plus Required Qualifications Demonstrated experience in/with Microsoft Windows Proficiency with technical support
Familiar with network protocols The Math Works, Inc.
is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here. Math Works participates in E-Verify. View the E-Verify posters here. PDN-9ad9c3a0-c110-4fa77ae179ba
the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! For nearly a decade, Chenega Technical Innovations (CTI) has been an industry leader in the federal small business marketplace, providing agencies and commercial customers tomorrow’s solutions in Integration and IT.
Today, CTI possesses hundreds of employees and dozens of operations, integrating federal and Do D programs and capabilities around the world. United States Army - Natick Soldier Systems Center (NSSC) - Network Enterprise Center-Natick (NEC-N) located in Natick, Massachusetts, has a requirement for Information
Technology (IT) services to support NSSC customers. NSSC is the Army’s one-stop Soldier support center and is responsible for researching, developing, fielding, and managing food, clothing, shelters, airdrop systems and other soldier support items.
On these networks, the NSSC Science and Technology community utilizes non-standard software and hardware that is not usually found on standard Army operational networks. The Help Desk Support Services Specialist – Senior will provide end-user desktop support services for approved desktop applications and Host Based Security System Services for Natick Soldier Systems Center. Responsibilities Work you’ll do As a Help Desk Support Services Specialist
– Senior within our Natick team, you will: Receive customer trouble tickets and service requests for desktop support.
Respond to service requests, enter them into the ticketing system, and acknowledge the request to the customer. Manage the ticketing system and ensure that tickets have been assigned and staff coverage is available. Diagnose and correct problems with hardware, like personal computers (PCs), printers, scanners, plotters, card readers, tablets, and other peripherals. Troubleshoot and resolve the service requests. If the request cannot be resolved, escalate the ticket to the appropriate Task Lead. Coordinate with other Desktop Support teams for support with any baseline applications and services, as well as all system imaging.
Coordinate problem resolution with other groups and outside organizations, including other support contractors and hardware and software vendors. Build new systems using the Army Gold Master (AGM) or the bulk imaging of approved operating systems, baseline software applications, and required security patches. Install encryption systems used to protect the data of portable systems, like laptops. Identify and install required drivers. Manage Active Directory and Networks to include: Add systems or users Reset passwords Diagnose login problems Identify the source of a problem as a group policy or network Resolve Service Requests and User Incidents for Vo IP through remote administration actions (troubleshooting and repairing) that do not require touch labor.
Install, diagnose, and correct problems with desktop software, including but not limited to: Microsoft Office Professional Microsoft Outlook Internet Explorer Adobe Acrobat Professional Tumbleweed Desktop Validator Active Client Ensure systems are configured following DOD-published Security and Technical Information Guides (STIGs). Work with System Administrators and Database Administrators to install, configure, troubleshoot, and support applications configured with a server-side License Manager or Relational Database Management System (RDBMS).
Ensure no system changes are implemented without an approved change request from the Configuration Control Board (CCB). Respond and support HBSS, ACAS, SIPRNET, and VTC services as required. Coordinate with Information Assurance functional leads in support of HBSS services. Contribute to Share Point library. Follow all NEC policies, procedures, and regulations. Provide oversight/training of junior staff as required.
Support desktop operating systems like Microsoft Windows 10 and desktop software, including but not limited to: Microsoft Office Professional Microsoft Outlook Internet Explorer Google Chrome Adobe Acrobat Professional by diagnosing and correcting problems Support desktop operating systems like Microsoft Windows 10 using the ability to diagnose and correct problems. Support the creation of Share Point accounts. Support business development activities as required (e. g. customer technical capabilities briefings, past performance content, technical solutions). Other duties as assigned.
Qualifications Bachelor’s degree in a related field Combination of 5+ years’ experience or 7+ years of directly relevant experience instead of education Experience with CAT-1 findings Must have Baseline and Full Computing Environment Certifications for IAT-II or higher IAW Do D 8570.01-M and BBP 05-PR-M-0002 before the start date Possess and maintain a valid state operator's license Secret clearance required Knowledge, Skills, and Abilities Ability to obtain Windows 10 certification within 90 days of start date. Cisco and Windows server certification is preferred. Ability to diagnose and correct hardware and/or driver problems, perform upgrades, and install new or replacement hardware.
Desired knowledge of: IA software Vo IP ACAS HBSS Mc Afee SIPRNET VTC SVTC Solid Works Adobe Acrobat Active Client Citrix Receiver Adobe Creative Suite Microsoft Project Visio Cisco WAWF DTS DCPDS GCSS Army Share Point GFEBS Must be adept at reading installation guides and implementing new software products. Must be proficient with Microsoft Windows 10 and have solid troubleshooting skills. Strong communication skills (both written and oral), strong customer service, and excellent interpersonal skills with the ability to listen and understand what is being described by the end user as well as the ability to explain problem resolutions when necessary.
Ability to occasionally work after hours, including nights, weekends, and holidays as required. Ability to meet minimum security clearance requirements. How you’ll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn.
We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS’s culture Our positive and supportive culture encourages our team members to do their best work every day.
We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform.
We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega’s impact on the world. Chenega MIOS News- /news/ Tips from your Talent Acquisition T eam We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - Glassdoor - /Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23. htm Linked In - /company/1472684/ Facebook - /chenegamios/ #Chenega Technical Innovations, LLC Chenega Corporation and family of companies is an EOE.
Equal Opportunity Employer/Veterans/Disabled Native preference under PL 93-638. We participate in the E-Verify Employment Verification Program For more details: jobs-search. org/technology_natick-c434617/help-desk-support-services-specialist-senior-security-clearance-required-natick_i1971805486
Pathway Programs, interviews, and general recruitment. Responsibilities ESSENTIAL FUNCTIONS: Oversee T. H Chan School of Medicine Application Management and Technology: Manage the application process with the assistance of the Admissions Counselor for all degree programs, and provide support for Pathway Program application processes for the T.
H. Chan School of Medicine, utilizing various technology platforms including People Soft, Slate and the AMCAS application system Oversee the prospect management process to include but not limited to managing communication campaigns and working with the Office of Communications to aid in T. H. Chan School of Medicine marketing campaigns Responsible
for the updates to the Admissions website and coordinates with the Office of Communications on social media efforts pertaining to admissions application announcements and deadlines Monitor existing systems and procedures, ensuring that the end-to-end admissions process runs efficiently for Admissions staff, applicants, and faculty stakeholders Troubleshoot technical issues and application process inquiries for prospects, applicants, pre-health advisors, faculty stakeholders and staff Manage the data analytics and reporting needs throughout the admissions cycle, and compile end of year statistical reports for the Director, Associate Dean and other stakeholders and campus partners as needed Liaise
with IT on T.
H. Chan School of Medicine technology needs, and act as the lead for all technology-based admissions projects such as product implementations Participate in professional organization events put on by organizations such as the AAMC, AMCAS, NAAHP etc.
to keep up to date on medical school application and admission practices, regulations, and trends Work with the Director of Admissions on strategizing and implementing admission process enhancements with respect to increasing applicant pools and potential future class size increases Support Applicant and Stakeholder Engagement, Marketing and Communications, Pathway Programs, Recruitment and Events Provide coordination support such as setting up registrations in Slate and working with the Office of Communications to send out electronic invitations for events, (on and off campus, in-person and virtual) to meet established recruitment and enrollment goals Assist with technology and logistics for student-run recruitment events Aid with technology needs and trainings during committee meetings and the Multiple Mini Interview process Assist applicants with application inquiries Collaborate with and assist the Program Manager - Pathway Programs on Pathway Program related activities as needed Participate in Admissions Recruitment activities such as virtual or in-person yield and recruitment events as needed.
Perform other duties as required. Qualifications REQUIRED QUALIFICATIONS: Bachelor’s degree required or equivalent experience 3+ years’ higher education admissions operations or related experience Familiarity with development and implementation of higher education recruitment strategies and a strong understanding of enrollment management processes Strong data analysis, data management and data reporting skills Ability to implement process improvement strategies for continuous process enhancements In-depth knowledge of/experience with various technological platforms; People Soft, EPi Server, Hootsuite, Sales Force, Slate etc.
Strong organizational and time management skills with ability to pivot with changing priorities Must be able to work independently and as a member of a team Excellent verbal and written communication skills, and the ability to interact professionally with external constituents, fellow staff, and differing levels of administrators Ability and willingness to work hours outside normal business on occasion PREFERRED QUALIFICATIONS: Master's Degree preferred.
Working knowledge of university and college academic policies, financial aid policies, academic records, medical school entrance procedures, and available student resources For more details: jobs-search. org/program-manager_worcester-c434669/program-manager-admissions-operations-worcester_i1970176962
renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. Job Summary: Field Engineering will be staffing a Contractor Logistics Support (CLS) AN/TPY-2 Radar Systems Engineer in support of the Terminal High Altitude Area Defense (THAAD) KSA Production contract.
Prior to deployment, the Systems Engineer will be assigned to El Paso, TX but support testing and integration efforts at Pelham, NH. The period of performance for CONUS technical support at Pelham, NH is expected to span a six-month time frame, prior to deployment to KSA. At the conclusion of the support
at Pelham, the System Engineer will be assigned to a THAAD Radar and support Integration and Acceptance Testing, through completion at DD250 at WSMR, NM. The System Engineer will support System Integration & Checkout (SICO) concluding with support of Radar shipment to KSA.
ACTIVE SECRET SECURITY CLEARANCE REQUIRED and will require a US Expat to forward deploy to the Kingdom of Saudi Arabia (KSA) under the terms of a Short-Term International Assignment Memorandum of Understanding (STIA MOU). This position does not offer relocation. Responsibilities to Anticipate: Once deployed, the CLS Systems Engineer will support a Radar team consisting of three Field Engineers assigned to the radar
system. The Radar Systems Engineer is responsible for troubleshooting and resolving radar system anomalies (e.
g. REX, BSG, Antenna/Sub-Array/TRIMMs) using engineering test methodologies and software tools. Interpret diagnostics and satellite tracks to backss overall health of the radar as well as assist in providing weekly reports on the status of engineering. The Systems Engineer will execute data archival and assist in software installation; comply with all QA and ALCS reporting requirements associated with providing accurate and complete data. The Systems Engineer will provide support for configuration management of hardware and software; and leads troubleshooting efforts as needed or directed by CLS Manager; review all ALCS program data to ensure that all required data has been entered to include ITR’s, calibration records, PMCS, and contains sufficient information for Failure Review Board evaluations.
In summary, the Radar Systems Engineer is responsible for the health and status of the radar. Basic Qualifications: Typically requires a University Degree and a minimum of 8 years prior relevant experience. Additional years of experience will be considered in lieu of a degree. Active and transferable Secret U. S. government issued security clearance is required prior to start date.
U. S. citizenship is required, as only U. S. citizens are eligible for a security clearance. Experience working in an on-site integration and test team. For Radar 1 the integration tasks will begin at Pelham Test Facility and continue at WSMR Test Facility. Experience operating the Radar to collect calibration data Knowledge of radar theory and experience with Radar X-Band hardware/software concepts, RF systems, troubleshooting, and reading/utilizing hardware schematics. Extensive experience with LINUX or other UNIX based OS platforms (Solaris, HP-UX, etc.
) Experience in maintaining and providing engineering backssment and corrective actions on faulted equipment, and installation and testing of engineering modifications/updates. Experience conducting performance backssments, troubleshooting, and analysis of Radar systems. Perform data analysis utilizing Matlab tools. Proficiency with Matlab is desired. Experience maintaining comprehensive documentation of integration and testing procedures, results, and issues. Experienced with Linux and x86 Servers. Proficient with MS Office Products (Excel, Power Point and Word). Familiarity with Network equipment configuration/setup (Cisco routers, switches etc.
) Preferred Qualifications: At least five years’ experience in the troubleshooting and operational checkout of AN/TPY-2 systems. Experience in the planning, production, and management of complex systems. Ability to work effectively in a fast-paced, dynamic environment with time-critical requirements. What We Offer : Whether you’re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs.
Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Privacy Policy and Terms: Click on this link to read the Policy and Terms For more details: jobs-search.
org/information-technology_attleboro-c434641/thaad-systems-engineer-security-clearance-required-attleboro_i1970362564
performance and migrating data from outside systems. Interfacing with business leaders and end-users from corporate departments and business areas to scope, design, implement and manage the project to deliver BI solutions to the business. Building the business intelligence layer to deliver reporting and analytical tools to finance and business management.
Detailing the business requirements gathering process, requirements definition, and approval. Formulating highly detailed BI solutions which can be practically implemented. Creating, managing, and documenting detailed project plans used to drive successful project completion. Identifying and implementing solutions to enhance the existing
BI infrastructure processes and technology. Creating documentation to assist SAP BW developers and business users in designing and effectively/efficiently utilizing the solutions developed.
Creating and delivering training to corporate and division users on all BI applications, including Business Objects, BW, IP and BEx tools. Maintaining appropriate documentation of verification of resolved queries as regulated per Sarbanes Oxley requirements to be transported into the BI production environment. Serving as a liaison between the Financial and Corporate Information Systems divisions to manage the coordination of the configuration, the development of business processes, enhancements and
the stabilization of the SAP BI environment. Executing on all phases of implementation, including planning, development, training, deployment, post-implementation support, and enhancements as it relates to SAP BI and business users.
Researching and determining best business practices to meet the goals and objectives of the business utilizing available operational and financial systems and company resources. Coordinating and verifying the updating of Navigation Attributes as they relate to Profit Centers in SAP BI environment using financial center personnel and available company resources. Coordinating with the SAP Basis team and Finance & Operations personnel regarding the assignment of data authorizations and SAP BI roles.
Creating and maintaining global variables, variants and structures for use in query design for end users. Requirements: Position requires either (i) a Bachelors degree (or an equivalent foreign degree) in Information Technology, Information Systems or Finance and 5 years of experience as a systems analyst for enterprise-level systems or (ii) a Masters degree (or an equivalent foreign degree) in Information Technology, Information Systems or Finance and 2 years of experience as s systems analyst for enterprise-level systems.
Must also have 2 years of experience (which can have been gained concurrently with either primary experience requirement above) working with the following: Requirements definition, data acquisition processes, data modeling, process automation, construction and deployment; Business Objects suite and SAP BEx and the Eclipse modeling tool; SAP HANA; SAP Analytics Cloud; and Anaplan Planning Tool. This is a telecommuting position working from home. May reside anywhere in the United States. Interested applicants should submit their resume to Molly Stout, Supervisor, National Medical Care Inc. a Fresenius Medical Care N. pany.
