Location: Lake City, FL
Company: Signature Consultants
service and equipment problems by analyzing, identifying and diagnosing faults and symptoms using established processes and procedures. Performs root cause analysis and develops checklists for typical problems. Recommends procedures and controls for problem prevention.
Maintains knowledge database and call tracking database to enhance quality of problem resolutions. Works in a team setting, sharing information and assisting others with calls. Job Duties: Monitors Service Desk queue and resolves support tickets as assigned. Documents work performed and resolution(s). Identify, analyze, and resolve problems and issues through the use of troubleshooting tools and techniques as well as
teamwork. Provides high level of customer service by providing status and information to the customer. Assigns service desk tickets to the appropriate technician or group for proper resolution and ensures all Service Level Agreements are met in a timely manner.
Performs advanced troubleshooting to determine cause of problem. Installs, configures and provides user support of personal computers and peripheral equipment to include software installation and upgrades, patches and advanced technical support within specified time frame. Works with staff on issues outside their areas of responsibility as needed. Provides hardware and software technical training and professional development
for other Technicians as needed or assigned. Provides Tier III advanced support for other Technicians as needed or assigned.
Oversees, coordinates, and/or participates in projects like the Personal Computer Replacement Project, Memory Upgrade Project, Operating System Upgrade Project, etc. Provides support for software applications such as Microsoft Operating Systems, Microsoft Office Suite, various off the shelf and Department developed applications, as needed or assigned. Participates on statewide teams, both internal and external to the Office of Information Technology (OIT). Provide facts to facilitate the team's decision-making process and to achieve the team's goals.
Shares information and receives feedback from other OIT staff as appropriate. Generates and maintains detailed technical documentation including software installation guidelines, troubleshooting processes, etc. Coordinates service calls and repairs for warranty and non-warranty items. Maintains records on all calls and keeps accurate records relating to service calls for maintenance or warranty repairs. Installs, maintains, and supports specialized software applications as assigned. Performs, evaluates, and promotes research and testing of assigned special applications including both hardware and software.
Provides Audio Visual (AV) and Video Conference (VC) support as assigned. Assists with reserving, setting up, and troubleshooting of AV and VC equipment. Provides support of medium to high complexity. Works in a team as a team member. May coach more junior technical staff. Required Experience: Typically has 2+ years of IT work experience with demonstrated working knowledge of basic to moderately complex hardware and software products and problem solving/troubleshooting skills. Advanced knowledge of Microsoft products, including operating systems, Office suite and Outlook in a networked environment Knowledge of computer software, hardware, and firmware relative to personal computer, local area network/wide area network environments Skilled at installing and providing technical support for software applications, operating systems and personal computer hardware.
Skilled in the installation, maintenance, trouble shooting, and support of audio video presentation equipment including basic room setup and design. Ability to perform advanced troubleshooting on various manufacturers of audio video equipment. Ability to plan, organize, manage and track projects.
Ability to communicate effectively both verbally and in writing. Ability to read, understand, and comply with the department's policies. Ability to multi-task, appropriately prioritize, work with minimal supervision, and achieve results in a fast-paced environment is required. Familiar with i Phone and Android Smartphones. Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U. S. Dexian was formed in 2023 through the merger of DISYS and Signature Consultants.
Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit / to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, interaction, interactionual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
and Maintenance (O&M) services to maintain Network Operations (Net Ops); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services.
The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the world 24 x 7 x 365. Positions are contingent on contract award Salary Range is based on geographical location Duties and responsibilities include but are not limited to: • Designs target architectures • Follows Do D Systems
Engineering Guidebook • Oversees CSP-specific core SME group • Leads product demos • Identifies security requirements and best practices, including secure network design, encryption, access controls, and data protection.
• Leads cross-functional teams, manage budgets, and ensure projects are delivered on time and within scope. • Communicate with technical and non-technical stakeholders and leads discussions and negotiates compromises. • Aligns technology solutions with business goals and objectives. • Analyzes complex problems and develop innovative solutions to meet the needs of the organization. • Adapts new technologies and best practices. • Represents USSOCOM and interfaces with software
and hardware vendors for support issues. • Support the hybrid multi-cloud by following strict security protocols (including IAM, data encryption, and governance and management policies), developing a migration plan, developing interconnectivity with legacy systems, integrating monitoring and reporting tools.
• Some positions may require working a non-standard work schedule to support the needs of the client Location: Mac Dill AFB, FL #SITEC2023 Qualifications Required qualifications: • An ACTIVE Do D Top Secret Clearance with SCI Eligibility is required • BS with 10-12 Years experience, or MS with 8-10 years expereince, or Ph D with 5-7 years experience in a related field is required • Previous expereince supporting an enterprise IT environment for a Do D COCOM or similar level organization • Do D IAT Level II certification required • AWS or AZURE or Google cloud certifications - i.
e. AWS Solutions Architect, Azure Fundamentals, Google Associate Cloud Engineer or higher required • Prior experience supporting cloud migration efforts required Peraton Overview Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure.
Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can't be done, solving the most daunting challenges facing our customers. Target Salary Range $112,000 - $179,000. This represents the typical salary range for this position based on experience and other factors. EEO An Equal Opportunity Employer including Disability/Veteran.
All For more details: jobs-search. org/architecture-construction_avon-park-c427566/sitec-cloud-enterprise-architect-sme-security-clearance-required-avon-park_i1969979971
challenges, transforming big ideas into intelligent solutions for a more connected, sustainable world. Design your career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow Your Impact: Mission Statement Jacobs is seeking a qualified Information Technology (IT) professional to support the USSOCOM SITEC II Enterprise Operations and Maintenance (EOM) contract.
Your career at Jacobs enables USSOCOM to fulfill its mission to “Provide fully capable Special Operations Forces (SOF) to defend the United States and its interests and synchronize planning for global operations against terrorist networks. ” As a member
of our team, you will support the vice president of the Enterprise Operations Group (EOG) as we partner with SOF military and civilian members to provide world-class IT services and support that connects over 60,000 users around the world in the areas of software development/maintenance, network services, security, end-user computing, and test and evaluation.
Job Description Technical Writers must possess the ability to communicate complex information clearly and concisely. This position requires excellent interpersonal skills to elicit detailed information from subject-matter experts (for example, applications developers), in addition to advanced writing and editing skills. Technical
Writers also need to be adept in document creation using applications such as Adobe Acrobat, Microsoft Word, and Microsoft Power Point.
Typical duties include: · Documenting the specifications, design, features, and operation of applications · Writing and editing user manuals, help systems, and other technical documents · Designing and formatting documents using document-creation software · Interviewing developers and other technical resource personnel to ensure the accuracy of all information presented MUST HAVE experience with Sharepoint Here’s What You’ll Need: Qualifications Clearance Requirements: TS/SCI Education Requirements: · A Bachelor’s Degree from an accredited college or university in English, journalism or information sciences is required.
Significant relevant experience will be considered in lieu of formal education. Certification Requirements: MUST have Do DD 8570.01-M IAT II or higher Experience Requirements: · At least 3 years of experience as a Technical Writer on another contract of similar scope and size. Essential Functions Work Environment · Work will be performed inside a large facility. An inside environment may be a cubicle (considerations: close quarters, low to moderate noise, bright or dim lighting). · Work assignments vary based on client requirements.
· Work may include travel with the military to participate in exercises in austere conditions · Outside work may include various environmental conditions including hot, dusty, cold, icy and windy climates. Physical Requirements · Sitting at desk. Phone use and PC or laptop. Filing required. May require lifting and carrying boxes of supplies or files up to 25 lbs. Extended periods of sitting while on PC/laptop or phone. · May require climbing, working at heights and in small confined spaces such as under raised floors, inside closets and server racks. Must be able to sit, stoop, kneel or crouch for long periods of time.
Work in noisy areas with hotter and colder temperature than standard office environmental conditions. Lift and transport equipment up to 50 pounds. Equipment and Machines · General office equipment, which includes: telephone, fax machine, copier, PC/laptop, and other miscellaneous office equipment. · Servers, switches, routers and other computer equipment that supports the network environment. · Operating hand tools, power tools, ladders and test equipment. · May require operating motor vehicles. Attendance · Regular attendance in accordance with established work schedule is mandatory.
· It is important to be able to work any shift/designated hours required. · You may be asked to continue performance in support of a war, contingency, or exercise · You may be asked to continue performance during inclement weather or other conditions when others are not permitted to work · Position may require night and weekend work and could include travel with the military to participate in operations/exercises located in areas with field conditions Travel · Continental and Oversees travel may be required. It is important to maintain a current passport.
Other Essential Functions · Employment is contingent upon obtaining all required certifications within the timeframe specified in a waiver by the government (if applicable) and maintaining required certifications through the duration of the contract. Failure to obtain/maintain required certifications will result in disqualification for this position and could result in termination. · Candidate must exhibit a professional behavior that promotes teamwork, fosters cooperation, and enhances productivity in the workplace. Must be well organized with the ability to coordinate, prioritize and execute multiple tasks simultaneously in a high-pressure environment.
Ability to communicate verbally and in writing to work effectively with a variety of government, military and contractor personnel at all levels. · Candidate must be able to interface effectively with individuals at all levels of the organization. · Grooming and dress usually business casual, but dependent on client’s standards. Must not pose a safety hazard to employees working in the same general area. · The position for which you are applying for requires a US government security clearance. This is to advise you, that should you be extended an offer, if you possess a dual citizenship (i.
e. citizen of the US and another country), to be granted a clearance you will be required to relinquish your citizenship in the foreign country. #ANSDefense #MOIP #CJpost #SITEC2For more details: jobs-search. org/technical-writer_tampa-c427754/technical-writer-security-clearance-required-tampa_i1969982182
digital transformation efforts that enable the acceleration of a national launch cadence across the Eastern Range (ER) and Western Range (WR). The Space Force is focused on developing a scalable system capable of responding to the demands of National Security Space Agencies' objectives and Do D's Test and Evaluation (T&E) needs as well as ensuring the Nation's ability to access space.
The Range Architectural line of effort will be enabled through innovative employment of cloud technologies, software development services, AI/ML, hardware modernization, and cyber security strategies. These efforts will improve data acquisition, processing, and distribution while enhancing collaboration
between government and commercial launch partners. Prototypes and emerging technologies will be advanced into the LTRS architecture and incrementally delivered as operational capabilities, supporting the objectives of increased launch capacity and tempo for our nations ER and WR spaceports.
Our goal is to develop a team that is innovative, professional, and eager to apply their expertise to support the mission. The Instrumentation Systems Administrator - Journeyman will be responsible for the following but not limited to: • Will be part of a core team of digital engineering and system administration professionals who will provide continuity across numerous task orders over the course
of the multi-year DTAMM program. • Serves a critical function on the team, ensuring the maintainance and smooth operation of multi-user computer systems in cloud and hybrid-cloud environments, supporting digital transformation and modernization activities for the Eastern and Western Ranges.
• Requires coordination with network engineers and database engineers to troubleshoot system issues and to optimize system performance. • Your expertise in cloud technologies and information systems will be relied upon to identify optimal solutions that meet system requirements, fit within architectural standards and best practices, and provide a performant, scalable, and user-friendly environment for both internal and external customers.
• Works with the information assurance team to plan and schedule system and software updates and security patches, ensuring minimal down-time. • Defines policies and procedures for managing system resources, performing daily, weekly, monthly and semi-annual colleciton of logs and usage data to support IA monitoring requirements, monitoring of resource utilization and associated cloud service-provider costs, and identification of performance bottlenecks. • Develops automated scripting solutions to maximize efficiency of repetitive tasks.
• Performs systems security administration functions, including creating user profiles and accounts, group management, and access control of system components. • Other duties may include setting up administrator accounts, maintaining system documentation, tuning system performance, installing system-wide software and allocating mass storage space. • Ensures that SLAs are maintained for IT support to developers and users. Evaluates vendor products and makes recommendations to purchase hardware and software. • Ensures defining backup and recovery policies, and ensuring they are implemented and working properly.
Develops and monitors policies and standards for allocation related to the use of computing resources. • May be assigned responsibility for less experienced staff. #DTAMM Qualifications Required Qualifications • Bachelor's Degree and 8-10 years of relevant experience or a Master's Degree and 6-8 years of relevant experience. Additional years experience may be considered in lieu of degree. • Demonstrated experience administering systems in cloud, on-prem, and hybrid-cloud environments • Do DM-8140.03 Basic Certification (A+, CND, Network+, or Security+) • Position requires an active Secret clearance Desired Qualifications • Do DM-8140.03 Intermediate or Advanced Certification (Cloud+, GICSP, GSEC, SSCP, CASP+, CCNP Security, or CCSP) Peraton Overview Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy.
As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets.
Every day, our employees do the can't be done, solving the most daunting challenges facing our customers. Target Salary Range $86,000 - $138,000. This represents the typical salary range for this position based on experience and other factors. EEO An Equal Opportunity Employer including Disability/Veteran. All For more details: jobs-search. org/finance_melbourne-c427730/cloud-systems-administrator-security-clearance-required-melbourne_i1969975506
and selection strategies for all student staff positions; coordinate all aspects of the recruitment and hiring process for positions in compliance with Human Resources, Departmental, and Divisional rules and regulations.
STUDENT STAFF TRAINING & DEVELOPMENT: Work closely with the Assistant Director for Recruitment & Training, Housing staff, and campus partners to develop and implement training and development strategies for all student staff positions; coordinate and implement all aspects of training and development processes in compliance with Human Resources, Departmental, and Divisional rules and regulations.
Provide oversight of training content development, learning system
management, instructional design, curriculum development, as well as scheduling, logistics, implementation, and backssment of learning. SUPERVISION: Serve as the direct supervisor for a graduate assistant; administer all personnel procedures (hiring, time sheets, documentation, and performance reviews); formulate staff work and meeting schedules.
ADMINISTRATION & COMMUNICATION: Maintain accurate staff rosters; develop and maintain systems and procedures which ensure efficiency; inform housing staff and students of procedures and regulations related to recruitment and training on campus, in the community, or in the region; oversee administrative responsibilities within the functional area.
STUDENT SUPPORT & ADVISING: Serve as the advisor for the Student Staff Advisory Council made up of representatives from all student staff positions within University Housing; serve as the delegation advisor for the annual FRAS conference; engage in regular interaction with students and staff to be aware of their issues and concerns; actively identify and support student staff that need greater attention and/or resources.
DEPARTMENTAL REPRESENTATION: Serve on Departmental and/or Divisional committees/workgroups; assist with Departmental initiatives; assist in coordination, implementation, and evaluation of annual surveys. Qualifications Master's degree in higher education administration, student personnel, counseling or related field on or before January 1, 2024, and have full-time or graduate housing/residence life experience in college/university setting required.
Ability to communicate effectively verbally and in writing. Ability to adhere to ethical business practices and promote ethical behavior. Ability to deal with crises and manage sensitive information. Ability to effectively train and direct the work of others. Ability to prioritize, organize, and perform multiple work assignments simultaneously. Knowledge of and ability to interpret and apply related federal, state, and local laws, ordinances, rules and regulations.
Knowledge of the principles and practices of student program planning, development, and evaluation. University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida.
FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news! Learn more about our university and campuses. Anticipated Salary Range Salary is commensurate with experience and includes a full state benefits package. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at jobs. fsu. edu. If you are a current FSU employee, apply via my FSU Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Considerations This is an A&P position. This position requires successful completion of a criminal history background check. This position is being advertised as open until filled. Equal Employment Opportunity An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer. FSU's Equal Opportunity Statement can be accessed at: hr. fsu. edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement. pdf. For more details: jobs-search. org/program-manager_tallahassee-c427749/program-manager-recruitment-training-tallahassee_i1970248276