IT-Technical Support Specialist - Days | Dubuque, IA

You will be responding to customers via email, online live chats and phone. Hours are 8:00m-4:30pm. This position will be in our home office in Dubuque, Iowa. Who We Are! Westmark Enterprises is a support organization headquartered in Dubuque, Iowa that provides support functions such as information technology, human resources, inventory control, telecommunications, finance, and accounting for numerous affiliated companies, including Kendall Hunt Publishing, Westmark Development, Great River Learning, RCL Benziger, and Paradigm Education Solutions.

To learn more about us, visit our website at / As a Technical Support Specialist, you can expect to: Perform first level IT support-related

activities on issues regarding the use of company product software for external customers Perform timely escalation of pending support-related issues to various departments for further analysis and resolution Perform quality assurance and release review processes by following a test plan as outlined by the development team and management Maintains open lines of communication; customers must receive a response to their query Who We Need!

Qualified candidates should have an associate degree from a two-year college or technical school or two to four years related experience and/or training. Someone who is comfortable working second shift hours Saturday-Wednesday. Prior technical support

experience preferred. Strong verbal and written communication skills; organizational, analytical and decision-making skills are essential.

Familiarity with technologies such as smart phones, tablets, desktops and laptops is preferred. Why Us? We Understand It's More Than Just a Job! Choosing a career path can be one of the most important decision in one's life. Work is part of a person's identity. People need compelling reasons to remain at a job and a company day after day, year after year. As you consider a career change, we understand the benefits an employer offer are just as appealing as the job itself. Kendall Hunt offers - Job Stability. Kendall Hunt and their family of companies have been around for over 75 years Career Growth.

Gain some great experience to promote to higher roles - many of our leadership and upper management staff worked their way up in our family of companies Affordable medical, dental, and vision insurance with Company paid life insurance, short term and long term disability Generous company match on 401(k) plan, as well as profit sharing 15 days of PTO at hire, plus paid holidays Scholarship and tuition reimbursement All offers of employment are conditional based on satisfactory background check(s). xyz X@ An Equal Opportunity Employer M/F/V/H

position is based at our home office in Dubuque, Iowa. What Will You Do? You will research, interview, evaluate our technology vendors to meet the needs of the project's objectives We need someone who will e xplore options for new methods to achieve the best possible quality, reliability, prices, continuity and delivery of products and services You will monitor supplier performance, recommend improvements and implement corrective actions as necessary You will develop, recommend, and implement appropriate technology direction and programs based on overall customer's needs Who We Need!

Someone with excellent communication skills and prior project management experience Someone who has general

IT knowledge is highly encouraged to apply Someone with a strong customer service focused background Someone with a four-year degree and related experience or training in IT Who We Are!

Westmark Enterprises is a support organization headquartered in Dubuque, Iowa that provides support functions such as information technology, human resources, inventory control, telecommunications, finance and accounting for numerous affiliated companies, including Kendall Hunt Publishing, Westmark Development, Great River Learning, RCL Benziger, and Paradigm Education Solutions. To learn more about us, visit our website at /. Why Us? We Understand It's More Than Just a Job! Choosing a career path can

be one of the most important decisions in one's life. Work is part of a person's identity.

People need compelling reasons to remain at a job and a company day after day, year after year. As you consider a career change, we understand the benefits an employer offer are just as appealing as the job itself. Our companies offer - Job Stability. Kendall Hunt and their family of companies have been around for over 75 years Career Growth. Gain some great experiences to promote to higher roles - many of our leadership and upper management staff worked their way up in our family of companies Affordable medical, dental, and vision insurance with Company paid life insurance, short term and long term disability Generous company match on 401(k) plan, as well as profit sharing 15 days of PTO at hire, plus paid holidays Scholarship and tuition reimbursement xyz X@ An Equal Opportunity Employer M/F/V/H All offers of employment are conditional based on satisfactory background check(s).

of materials, weights, simple forces, and specifications. Prepares and organizes bill of materials and cost estimates. Essential Functions: Prepares layouts, assembly, and detail drawings for new or improved products, special machinery design, test equipment, tools, and fixtures.

Analyzes various design and safety standard requirements to recommends possible solutions or alternate constructions. Also prepares and evaluates tolerance stack ups and potential interference points. Provides information when required for cost estimating, such as BOM lists, material nesting, labor, and assembly. Prepares concept renderings for marketing and sales aids Additional Responsibilities: Assists in

the follow-up of prototype construction with outside vendors. Secures quotations and expedites materials and delivery. Job Qualifications : Two (2) years of college or trade school education in mechanical drawing and related areas.

Ability to move from design concept to finished design, including layouts and tolerance valuation and detailed drawings. Knowledge and familiarity of personal computers and software, including 3D CAD (Inventor preferred) and Microsoft platform (EXCEL, WORD, PPT. ) Requirements Positive friendly demeanor Strong organizational and time management skills Ability to work independently and as a team in a flexible environment, requiring attention to detail and confidentiality

Strong communication skills Candidate must be reliable, regular attendance is required Excellent work ethic with the ability to work unsupervised or with minimal supervision Ability to handle stress while operating with a sense of urgency and using good judgement Full time position, 1st shift: Monday-Friday 7:00 AM - 3:30 PM Pre-employment drug test is required We offer: Competitive wages Vacation, PTO, paid holidays 401(k) plan with company match Medical, dental and vision insurance Life and disability insurance Employee Referral Bonus Program Safety PPE allowance Ample growth opportunities Weekly Pay Employee discount Flex spending plan Work Life: Live the Mi-T-M brand every day Build the best equipment in the industry Support your fellow employees Enjoy companywide employee lunches, softball tournaments, and employee recognition awards To on Mi-T-M's website, please visit: /careers/available-positions/ To learn more about our company please watch the following video or visit our website!

Company Profile - Video /support/videos/facility-tour/ Company Website #Peosta #Iowa #52068 #Mitm

Dubuque, Iowa. Who We Are Great River Learning (GRL) is an established, higher education company that focuses on developing engaging publications by integrating videos, animations, and interactive exercises. We see enormous business opportunity because we know most students don't read traditional 900-page textbooks.unless they're cramming for a test.

We develop next-generation textbooks that are well designed, interactive, and media-rich. Our employees are driven and passionate about excelling, learning, having fun, and making the world a better place by helping to improve the experience of both college-level students and professors. Learn more by visiting us at . In A Typical Work Week

as an Intern, You Will. Creates web designs for online books in GRL's content management platform using HTML and CSS Understands and employs UX best practices to build web designs that are easy to use and accessible to all users.

Manages design versions and variations with GIT version control management system Creates custom print cover designs for GRL print books and ebooks Designs digital and print marketing pieces Uses digital graphic design skills to sketch diagrams, infographics, and simple illustrations using photo/graphic editing software (e. g. Illustrator) Performs additional duties and other responsibilities as assigned This is an ideal opportunity for a student majoring in

Graphic Design, Web Design, or Marketing (with coursework in web design and computer sciences) who has strong written and verbal communication, graphic design and problem solving skills.

We are looking for someone passionate about learning and researching with a desire to hone their web design skills. Applicant must have experience using Photo Shop, Adobe Illustrator, Adobe Dreamweaver or similar web development tools, as well as, HTML and CSS. Why Us? We Understand It's More Than Just a Job! Choosing a career path can be one of the most important decisions in one's life. Work is part of a person's identity. People need compelling reasons to remain at a job and a company day after day, year after year.

As you consider an internship, we understand the benefits an employer offers are just as appealing as the job itself. Our companies offers: Job Stability. Kendall Hunt and their family of companies have been around for more than 75 years Career Growth. Gain some great experience to promote to higher roles - many of our leadership and upper management staff worked their way up in our family of companies We offer our interns flexible scheduling! xyz X@ An Equal Opportunity Employer M/F/V/H