Location: Herndon, VA
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The Role The IT Systems Engineer II is responsible for providing advanced Tier II support by troubleshooting, installing, configuring, testing, maintaining, and repairing applications and servers within a laboratory infrastructure. The IT System Engineer II is operationally responsible for systems and application management and maintaining 100% availability of services. Work
Location: Herndon, VA REQUIRED: Top Secret/SCI Security Clearance The Main Responsibilities Maintain health of laboratory applications and equipment, such as HPE Servers, Windows Servers, Linux Servers, Backup solutions, and applications.
Provide advanced Tier II support for two geographically separated network operations centers (NOCS). Ensure systems are within Information Assurance standards by testing and implementing security updates, managing Group Policy Objects (GPO), conducting Assured Compliance backssment Solution (ACAS) and Security Content Automation Protocol (SCAP) scans. Knowledgeable in security requirements and techniques for protecting computer systems/networks from
attacks, viruses, data tampering, unauthorized system entry, and other emerging threats.
Provide Tier II technical input in system installations, system administration, server infrastructure analysis and improvement Troubleshoot, configure, maintain, and monitor Red Hat Enterprise Linux, Windows Server, Trellix e PO, MS SQL, RSA appliances, System Center Suite (SCOM/SCCM/SCVMM), Solarwinds, Veritas Net Backup, Unitrends Backup appliances, Share Point, Remedy and Exchange servers before Tier III elevation. Provide technical guidance and direction to junior technicians Interacts extensively with the internal engineering, support teams (FE/FOP), and equipment/software vendors to resolve problems.
What We Look For in a Candidate Qualifications & Critical Skills: TS/SCI security clearance required. Security+ CE or equivalent IAT/IAM/IASAE Level 2 of Do D 8570.1 is required Working experience with Red Hat Enterprise Linux 7/8/9 Working experience with Windows Server 2012 R2/2016/2019/2022 Working experience with Hyper-V and VMWare Virtualization Understanding of High Availability administration Proficiency with SQL DB Administration Technical skills and understanding of information systems, network protocols, firewalls, intrusion prevention systems, log management, network behavior analysis, vulnerability scan tools and processes.
Ability to provide the proactive status of assigned work, ability to estimate the level of effort for future work and accomplish tasks with minimal guidance. Critical thinking and ability to work in collaborative environment with multiple disciplines. Understand patch compliance and system audit data. Previous experience in IT System security and hardening a plus. Preferred Qualifications: Up to 15% travel can be expected due to possible deployments to lab facilities and other NOC locations. Bachelor’s degree in an Information Technology field At least 5 years applicable work experience.
Demonstrates a high-level of proficiency in System Administration. CASP+CE, SSCP preferred, but not required. Microsoft Certifications a plus. Compensation What to Expect Next Requisition #: 331800 When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role.
Background results will be evaluated on a case-by-case basis. EEO Statement We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, interactionual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Range Salary Min : 93210 Salary Max : 155350 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions. For more details: jobs-search. org/finance_herndon-c449870/sr-it-systems-engineer-federal-security-clearance-required-herndon_i1971248174
IT jobs refer to positions in the field of Information Technology, a sector dedicated to computing technology, telecommunications, and data management. These jobs typically involve the design, development, implementation, support, and management of computer-based information systems. Key characteristics of IT jobs include a focus on problem-solving, continual learning due to rapidly evolving technologies, and a blend of technical proficiency with soft skills like teamwork and communication. Roles can range from software developers and system analysts to network engineers and cyber security specialists, all contributing to the technological backbone of modern businesses.
IT jobs refer to positions focused on the development, implementation, support, and management of computer-based information systems. These roles often require skills in programming, system analysis, hardware and networking, database management, and cybersecurity. Characteristic features of IT jobs include a strong emphasis on problem-solving, continual learning to keep up with rapid technology changes, and the potential for remote work given the digital nature of the field. IT professionals might work in various industries, from tech corporations to financial services, health care, and government sectors.
We are seeking a Mid-Level IT Analyst with strong system administration skills to be part of a dynamic team. Metron Aviation is a collaborative environment that fosters advanced research, concept exploration, product development and support and interaction with the nation's leading aviation subject matter experts.
Metron Aviation prides itself on a work environment where employees can succeed. Contingent upon contract award Responsibilities: Be a key member of the world-wide support team, interfacing with customers (phone, e-mail, video conferences) on a regular basis, including answering helpdesk calls for triage and/or resolution Understand and suggest improvements to installation
and configuration procedures Contribute to and maintain system standards. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs and verify completion of scheduled jobs such as backups.
Monitor and troubleshoot daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary. Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. Develop and maintain operational
or other procedures. Ability to write and troubleshoot Linux BASH scripts is required Linux RPM/YUM processes - building new packages, maintaining/updating existing packages and managing software distribution repositories Troubleshooting of Oracle RAC and Mongo DB database clusters Troubleshooting of Cisco Switches, Kemp Load Balancers and Forti Gate Firewalls Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
Server maintenance and troubleshooting as required. Customer facing support will be required. Candidate should have excellent communication and customer service skills. Requirements: Bachelor's degree in a computer related field 4+ years of experience with the following: Linux - Red Hat and Cent OS required Switches, routers and/or firewalls Foreman, Saltstack & ansible Ability to write and troubleshoot Linux BASH scripts is required Fluent in Spanish Basic Mongo DB and Oracle knowledge Red Hat or Cisco certifications a plus VMWare & Nutanix plus Enterprise storage (Net App and Nimble a plus) Excellent problem solving, issue identification, analytical and technical documentation skills Able to work independently and productively under pressure Strong interpersonal skills and ability to work well in a team environment Metron Aviation, Inc.
is an Equal Opportunity Employer EOE M/F/D/V Job Posted by Applicant Pro
re-award ed program for Helpdesk Specialist II with an active Top Secret or Secret Clearance for a Do D customer at Herndon, VA.
The Helpdesk Specialist will support an IT Service Desk to provide end-users IT remediation and support to allow I2TS partners to effectively leverage the full capabilities of the available IT services and capabilities in direct support of the mission.
The Service Desk serves as the primary point of contact for the delivery of IT services for the Agency by receiving and responding to support requests for hardware/software and systems access. Additionally, the Helpdesk Specialist will provide assistance for all systems/applications under the control of
the I2TS. RESPONSIBILITIES The Helpdesk Specialist will support the full range of IT Service Desk functions and responsibilities to include, but not limited to; Capture and reporting of IT Service Desk support metrics Installation, configuration, maintenance, and troubleshooting for all users of the systems Maintain a web-based capability for users to enter, track and escalate Service Desk tickets, as well as self-service actions (currently using Remedy) Remote access configuration and support for users and external customers as required (supporting telework, off-site travel, and mission or contingency operations) Install, configure, maintain and troubleshoot computer peripherals Provide tracking
for all deployed IT assets from procurement to disposal to allow real-time accounting of IT assets to both government and contractor personnel Provide end-user software and application support Coordinate security and situational awareness concerns with NOSC Provide technical assistance and customer support in the operations and maintenance of wireless voice and data services.
The Helpdesk Specialist will gather feedback directly from the service desk customer regarding their level of satisfaction with the service provided. Survey responses will be voluntary for customers. The survey content will be reviewed and utilized in performance reviews. Performance measures for this position focus on effectiveness, responsiveness, and overall customer satisfaction.
REQUIRED QUALIFICATIONS Four (4) to Ten (10) years of experience required. Minimum of a Secret Clearance (TS/SCI preferred) Do D 8570 IAT II certification compliance. (Sec+) COMPETENCIES Motivational Support Oral Communication Written Communication Technical Expertise Results-Oriented Teamwork Customer Service Clearance: Top Secret / Secret Defense Engineering, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, interaction, interactionual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
