Computer Technician II | Jonesboro, AR

Detailed Information

  • Location: Jonesboro, AR

  • Company: City Of Jonesboro

for all city departments. ESSENTIAL DUTIES AND RESPONSIBILITIES1. PC and other computer equipment repair/maintenance/installation. This duty is performed daily.2. Ensure critical applications and systems are functioning. This duty is performed daily.3.

Operating a city vehicle is required for the essential functions.4. Perform any other related duties as required or assigned. QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCEHigh school or GED, plus specialized schooling and/or on the

job education in a specific skill area; e. g. data processing, clerical/administrative, equipment operation, etc, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience.

COMMUNICATION SKILLSAbility to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. MATHEMATICAL SKILLSAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs. CRITICAL THINKING

SKILLSAbility to utilize common sense understanding in order to carry out written, oral or diagrammed instructions.

Ability to deal with problems involving several known variables in situations of a routine nature. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONSValid Driver License PREFERRED CERTIFICATES, LICENSES, REGISTRATIONSA+, Microsoft Certified Professional (MCP)SOFTWARE SKILLS REQUIREDIntermediate: Presentation/Power Point, Spreadsheet, Word Processing/Typing Basic: Accounting, Human Resources Systems, Other, Payroll Systems INITIATIVE AND INGENUITYSUPERVISION RECEIVEDUnder general supervision where standard practice enables the employee to proceed alone on routine work, referring all questionable cases to supervisor.

PLANNINGLimited responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work operations. DECISION MAKINGPerforms work operations which permit frequent opportunity for decision-making of minor importance and which would not only affect the operating efficiency of the individual involved, but would also affect the work operations of other employees and/or clientele to a slight degree. MENTAL DEMANDModerate mental demand. Operations requiring almost continuous attention, but work is sufficiently repetitive that a habit cycle is formed; operations requiring intermittent directed thinking to determine or select materials, equipment or operations where variable sequences may be selected by the employee.

ANALYTICAL ABILITY / PROBLEM SOLVINGModerately repetitive. Activities with slight variation using a definite set of processes or directions with some degree of supervision. Choice of learned things in situations which conform to clearly established patterns and modes. RESPONSIBILITY FOR WORK OF OTHERSResponsibility for work of others: Not indicated. RESPONSIBILITY FOR FUNDS, PROPERTY and EQUIPMENTOccasionally responsible for organization's property where carelessness, error, or misappropriation would result in moderate damage or moderate monetary loss to the organization.

The total value for the above would range from $5,000 to $150,000. ACCURACYProbable errors of internal and external scope would have a moderate effect on the operational efficiency of the organizational component concerned. Errors might possibly go undetected for a considerable period of time, thereby creating an inaccurate picture of an existing situation. Could cause further errors, losses, or embarrassment to the organization.

The possibility for error is always present due to requirements of the job. ACCOUNTABILITYFREEDOM TO ACTGenerally controlled. General processes covered by established policies and standards with supervisory oversight. ANNUAL MONETARY IMPACTThe amount of annual dollars generated based on the job's essential duties / responsibilities. Examples would include direct dollar generation, departmental budget, proper handling of organization funds, expense control, and savings from new techniques or reduction in manpower. None. Job does not create any dollar monetary impact for the organization.

IMPACT ON END RESULTSModest impact. Job has some impact on the organizations end results, but still from an indirect level. Provides assistance and support services that facilitates decision making by others. PUBLIC CONTACTNo public contact. EMPLOYEE CONTACTContacts of considerable importance within the department or office, such as those required in coordination of effort, or frequent contacts with other departments or offices, generally in normal course of performing duties. Requires tact in discussing problems and presenting data and making recommendations, but responsibility for action and decision reverts to others.

USE OF MACHINES, EQUIPMENT AND/OR COMPUTERSRegular personal computer support, technical help, and/or basic software support, database analysis, level I technician, project coordination, installation and help desk. WORKING CONDITIONSSomewhat disagreeable working conditions. Continuously exposed to one or two elements such as noise, intermittent standing, walking; and occasional pushing, carrying, or lifting. ENVIRONMENTAL CONDITIONSThe following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the functions of this job, the employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate. PHYSICAL ACTIVITIESThe following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

Moderate diversity, moderately physical. Work activities which allow for a moderate amount of diversity in the performance of tasks which requires somewhat diversified physical demands of the employee. While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to sit; frequently required to walk, use hands to finger, handle, or feel; and occasionally required to stand, reach with hands and arms, climb or balance, stoop, kneel, crouch, orcrawl. The employee must occasionally lift and/or move up to 100 pounds; frequently lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds; continuously lift and/or move up to 10 pounds.

Specific vision abilities required by this job include close vision; distance vision; and color vision. ADDITIONAL INFORMATIONNot indicated.

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