Location: Lihue, HI
Company: Timbers Kauai
of every location that we call home. Our Property: Imagine spending every day working in a place that must be seen to be believed. Timbers Kaua‘i at Hōkūala, oceanfront on Kaua‘i, is a blend of the pristine and playful, and we get to do what Owners and guests love in one of the most beautiful places on earth.
Our team members reflect the highest level of aloha with anticipatory service in an unparalleled setting. Our Core Values: We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we
do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.
Be Authentic Practice Humility Cultivate Teamwork Value Time Be Trustworthy Benefits: Paid time off for full-time, permanent employees. Employer-sponsored health plans. 401k match. Complimentary golf for employees and immediate family members. SUMMARY: Under the direction of the Operations Manager, the Bell Captain is responsible for assisting with the supervision and coordinating activities and staff of the Bell/Valet to ensure proper completion of all required tasks in a courteous and friendly atmosphere. Responsible
for setting priorities such as planning, overseeing and performing duties for Owners and Guests being the first and last point of contact with guest arriving and departing from Timbers Kauaʻi and follow up to ensure completion and quality of assigned work.
ESSENTIAL FUNCTIONS : Trains staff in work procedures, with the processes of arrival, departure, valet, and luggage assistance, as well as the Owners arrival amenities and other amenities for all guest types. Ensures collection and delivery of guest luggage and equipment in a timely manner. Maintaining vehicle readiness which includes gas, exterior and interior washes. Ensure licenses, tags, and safety checks are up to date.
Assist guests with local area recommendations for dining, shopping, or activities. Communicating with the team for any needed correspondence such as interested parties desiring to see real estate. Tracking and Delivery of incoming and outgoing packages. Demonstrates courteous and cooperative behavior when interacting with the public and staff; acts in a manner that promotes a harmonious and effective workplace environment. Maintaining the appearance of the front drive, entryway, and lobby areas. Assist the recreation team (as needed) with set-up of owner amenities including beach chairs/umbrellas, bicycles, and other recreation gear in stock.
Delivery, inventory, and overall management of: Owner bins, liquor, and personal items prior to, during and post stay. Assists owners with long term storage requests. Provide building and residence tours to guests/owners who are unfamiliar with Timbers Kaua’i. Assist housekeeping staff as needed, deliver towels, soap, or other items to residence. Assist loss prevention in confirming that any vehicles in the parking garage are displaying proper decals and parked in appropriate spots. Open to assist with additional tasks/requests that guests/owners/managers may request.
Open to assist with covering the Front Desk, when needed. Troubleshoots issues and provides assistance to staff as required. Identifies guest needs and provides information regarding policies, services, and amenities. Tags baggage and returns identification slips to guests. Escorts guests to room, placing luggage in room assigned by front desk. Informs guest of features if residences Ensure safe storage of personal items. Maintains all radios and preserves for future use. Always driving safely to protect the company’s assets. Transport guests to and from the airport and other destinations as directed by the department manager.
Assist with schedules as needed. Responds to guest requests and queries providing a knowledgeable, efficient and helpful information service. Assist with answering the telephone, transferring calls or dealing with inquiries. Anticipate guest needs, communicate issues and opportunities to management as needed. Proficient in operational systems, including Safe Lock and ALICE Analyzes information and evaluating results to choose the best solution and solve problems. Perform other duties as appropriate and directed by supervisor/manager QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge and/or skill required. Education and Experience: High School Diploma or equivalent AND two years of bell person experience or a combination of equivalent education, training and experience Must maintain a valid driver’s license which meets the company’s established driving guidelines Required Knowledge and Skills Knowledge of: Applicable laws, codes and regulations Principles and practices of employee supervision, including work planning, organization, and employee training.
Policies and procedures of the department Timbers Kauai activities and operations Practices and procedures of luggage handling Skill in: Determining the nature of guest needs and recommending appropriate actions or solutions Speaking the English language effectively to communicate with guests and colleagues Office administrative practices and procedures. Record keeping principles and practices. Proficient in Microsoft Office (Word, Excel, Outlook) Using initiative and independent judgment within established procedural guidelines Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities Dealing successfully with a variety of individuals from various socio-economic, ethnic, and cultural backgrounds Multitasking while paying attention to detail and completing tasks in a timely manner.
Strong organizational skills Customer service principles and practices PHYSICAL/MENTAL REQUIREMENTS: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires the ability to stand and walk for the duration of the work shift. While performing duties of this job, the associate is required the stamina to stand, stoop, squat, use hands to finger, handle, or feel objects for extensive period of time; strength to lift and carry up to 50 pounds & 75 pounds with assistance; vision to read printed materials and computer screen; mobility to work in an office setting; dexterity to utilize computer equipment.
HR & Recruiting Jobs encompass a range of roles focused on managing an organization's human resources and talent acquisition processes. These positions play a crucial part in shaping company culture, ensuring employee satisfaction, and attracting top-tier candidates. Key responsibilities include developing hiring strategies, overseeing benefit programs, administering personnel policies, and ensuring compliance with labor laws. Characterized by strong interpersonal skills, HR and Recruiting professionals often act as liaisons between management and staff to foster a positive work environment. The field requires a blend of empathy, strategic thinking, and a keen understanding of employment regulations and best practices.
HR & Recruiting jobs involve roles related to the management of an organization’s human resources. This encompasses recruiting and hiring new staff, coordinating employee benefits, performance management, training, and ensuring compliance with labor laws. Key features of such jobs include strong interpersonal skills, the ability to handle confidential matters, a strategic approach to workforce planning, and staying abreast of changes in employment legislation. HR professionals shape company culture and are integral in fostering a productive and positive work environment.
of every location that we call home. Our Property: Imagine spending every day working in a place that must be seen to be believed. Timbers Kaua‘i at Hōkūala, oceanfront on Kaua‘i, is a blend of the pristine and playful, and we get to do what Owners and guests love in one of the most beautiful places on earth.
Our team members reflect the highest level of aloha with anticipatory service in an unparalleled setting. Our Core Values: We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we
do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.
Be Authentic Practice Humility Cultivate Teamwork Value Time Be Trustworthy Summary: This position is responsible for guarding the Resort's industrial or commercial property against fire, theft, vandalism, and illegal entry by performing the following duties personally or through subordinates. Essential Functions: Essential functions as defined are ILLUSTRATIVE ONLY and not a comprehensive listing of all functions and duties performed by incumbents within this classification. Essential duties and responsibilities may include,
but are not limited to, the following: Satisfactorily complete the Basic Security Officer Training Series.
Patrol all areas of the resort, investigate and document all unusual circumstances and safety concerns. Document, report and follow-up on safety hazards. Generate detailed incident and/or accident reports, which shall be submitted in a timely manner. Complete the required security forms to document loss prevention, safety and policy violation activities. During patrols, look out for suspicious and/or undesirable persons. Ensure all trespassers are escorted off property if warranted. Report all violations of resort and company policy to immediate supervisor or department head.
Use proper radio procedures in accordance with the Federal Communication Commission (FCC) and report policy. Protect and follow resort procedure for all master keys and access. Be thoroughly familiar with the resort property and adhere to all resort policies, procedures and guidelines. Monitor resort security system and respond to any breech of security. Assist all emergency response personnel with any resort emergency and/or traffic management. Provide basic medical care to anyone injured on property until emergency medical personnel arrive at the scene. Ensure that all appropriate logs are completed accurately.
Maintain proper care and maintenance of Loss Prevention equipment and vehicles. Understand and abide by the Employee Handbook and the Resort's standard operating procedures. Read and understand the Safety Management guidelines. Attend meetings and trainings as required. Support safe work habits and safe work environment at all times. Perform other duties as directed. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge and/or skill required.
Education and Experience: Two (2) to four (4) months of related experience. Certificates and Licensees: Valid driver's license with clean driver's abstract. Certificated in CPR and First Aid within six (6) months of hire. Valid State of Hawaii Guard License. Required Knowledge and Skills: Knowledge of: Fire and Life Safety systems Applicable laws, OSHA codes and regulations Basic record keeping practices and incident reporting Policies and procedures of the department Use of specified computer applications involving word processing, queries, data entry and/or standard report generation Proper business English, including spelling, grammar and punctuation Techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone Skill in: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Ability to write basic routine reports and correspondence. Ability to speak effectively with guests and other employees of the Company. Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
Ability to deal with problems involving several simple standardized situations. Physical Demands: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, and use hands to finger, handle, or feel. The employee is occasionally required to talk or hear; bend; reach with hands and arms; climb or balance; and stoop or kneel.
The employee must occasionally lift and/or move 50 - 75 pounds. Specific vision abilities required by this job include distance and close vision. Work Environment: While performing the duties of this job, the associate regularly works in outside weather conditions and may be exposed to fumes, humidity and loud noise. In addition, associate may be required to perform essential duty during inclement weather.
it’s critical that our team is driven by putting customers first, effective communication, and teamwork. We want to hire team members who take pride in their work, who want to learn and grow and who come to work every day ready to win for our customers and the team.
Position: We are currently seeking full-time Mitigation Technicians to join our team. Basic Job Duties: Perform water extraction and mitigation, mold, and fire remediation Perform demolition and deconstruction of affected materials Detailed cleanup and removal of debris or contaminated materials Properly setup drying equipment Complete all necessary documentation to include daily progress reports, moisture logs, and diagrams
Coordinate with Project Manager and other technicians regarding job status and responsibilities Maintain professional communication with clients Adhere to all Company safety policies and procedures and work practices Perform other duties as they become necessary Job Requirements Ability to lift up to 50 lbs, and move large equipment in and out of trucks and homes/buildings Ability to stand and work for prolonged periods thru-out the day Ability to bend at the knees and waist in a safe manner Minimum Experience Requirements Construction experience a plus Valid driver's license Minimum Education Requirements: High School Diploma/GED equivalent Availability: Monday-Friday (Days and Nights) Weekends Rotating on-call All offers of employment are contingent on passing a drug and background screen.
