Customer Retention Manager | Southfield, MI

HR & Recruiting Jobs focus on attracting, hiring, and maintaining a workforce within an organization. These roles involve a multitude of tasks such as posting job openings, screening candidates, conducting interviews, managing employee relations, and ensuring compliance with labor laws. Key characteristics include strong communication skills, the ability to handle confidential information, and a knack for understanding both organizational needs and employee well-being. HR professionals not only optimize recruitment processes but also play a vital role in shaping company culture and fostering a productive work environment.

HR & Recruiting Jobs encompass a range of roles focused on attracting, hiring, and retaining employees within an organization. These positions include recruiters who identify and approach potential candidates, HR generalists managing employee relations and benefits, and specialists in areas like training, compensation, and compliance. A distinctive characteristic of HR jobs is their emphasis on people skills, communication, and a solid understanding of employment law and organizational policies. Whether it's shaping corporate culture or ensuring a diverse and inclusive workplace, HR professionals play a pivotal role in the success and health of a business.

with clients and employees. Key Responsibilities: Daily collection calls (Outbound/Inbound - Target of 85 outbound calls per day) Contact customers regarding overdue accounts and determine reasons for non-payment Perform account reconciliations Monitor customer accounts for non-payment, late payment and other irregularities Process credit card payments Researches charge backs and returned checks Issue credit hold notifications Recommend that accounts be shifted to a collection agency Recommend bad debt write-offs Issue overdue letters to overdue accounts Use skip tracing techniques to locate customers Negotiating settlements Research/investigate historical data and resolve payment

discrepancies and provide backups to customers Respond to customer questions and requests and resolve those questions/issues Complying with applicable laws, regulations, policies and procedures Overcome stall tactics and objection by suggesting different options for debt payment Knowledge, Skills, Abilities and Competencies: At least two years (2) of collection experience Working knowledge of Microsoft Office-Outlook, Word and Excel Must be able to work a flexible schedule Proficient computer and math skills Self-starter with the ability to manage multiple tasks and meet deadlines Proven interpersonal, organizational, analytical and problem solving skills Strong communication with outstanding

phone etiquette and interpersonal skills Able to work efficiently as a part of a team as well as independently Possess strong logic, ability to take initiative and able to negotiate We thank you for your interest.

Only those selected for an interview will be contacted. GFL Environmental is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, interactionual identity and orientation, age, religion or disability, but enriches itself through these differences.

GFL will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

district that serves over 1,200 students grade level Pre K-12th. Crescent Academy believes in the whole child approach which means that academy staff assists students and their families in bettering their outcomes by creating a college bound culture that expects and teaches strong character, academic achievement, and civic engagement.

Students from all cultural backgrounds and all walks of life attend Crescent Academy. Kindergarten Paraprofessional/ Behavior Support Duties and Responsibilities Work with individual students or small groups of students to reinforce learning of materials Work on basic skills with students who are behind Tutor and assist students with classroom work Review

material with students one-on-one or in small groups Ensure students follow school and class rules Prepare for lessons by gathering materials or setting up equipment Work with students who require additional behavioral; academic and/ or emotional support Work with students in small groups Paraprofessional Requirements and Qualifications High school degree or equivalent; associate degree in education or a related field preferred 2+ years of experience as a paraprofessional, teaching assistant, or similar position is preferred.

Experience working with Kindergarten students Excellent communication and organizational skills Proficient with Microsoft Office/Google To learn more about Crescent Academy, please visit our website at http: ///.