Location: Iron Mountain, MI
Company: Veridea Group
when the Operations Manager is off property. A Housekeeping Supervisors' main responsibility is to ensure clean, and comfortable guest rooms and public spaces in line with the Veridea Group standards, while ensuring guest satisfaction by providing friendly and courteous service.
Essential Functions: 1. Assists all guests in a sincere and courteous manner, whenever possible going the extra mile and doing whatever it takes to ensure guest satisfaction.2. Ability to manage Housekeepers and keep them on task and within the given 30-minute time requirements.3. Thoroughly and correctly cleans, sets up and inspects guest rooms according to the Hotel Brand and Veridea Group's operational policies
and standards to ensure guest satisfaction. a. Removes soiled bed and bath linens and replaces with clean linens. b. Removes trash and debris from guest room.
c. Cleans all surfaces in bathroom area. d. Dusts all surfaces. e. Replenishes promotional materials/literature. f. Replenishes room amenities. g. Vacuums room. h. Follows procedures in stay-over rooms. i. Reports unusual circumstances to supervisor. j. Report's maintenance requests promptly. k. Turns in articles left in rooms and registers them accordingly in Lost & Found Logbook.4. Completes cleaning of Guest Rooms in an average of 30 minutes or less at transient properties, 45 minutes or less at extended stay properties.5. Guarantees
Housekeepers maintain clean and orderly cart and vacuum cleaners to maximize job efficiency.6.
Ensures all " DO NOT DISTURB" or bolted door rooms are reported, to ensure guest safety and maximize guest satisfaction.7. Organizes storage areas to ensure the quality of the contents and to maximize job efficiency. a. Checks stock to determine adequacy for day's work. b. Re-stocks storage rooms and/or carts. c. Pulls damaged and/or rewash linen and returns it to the laundry storage areas.8. Lock's linen closets, linen chutes, and trash chutes to ensure maximum safety and security at all times.9. Quickly and efficiently inspects guest rooms once housekeepers have completed them.10.
Updates Hotel Operating systems on Room Cleanliness Status.11. Has the ability to think outside of the box and be a problem solver.12. Manages housekeepers and laundry attendant while supervising.13. Works with Maintenance to ensure property is in excellent condition.14. Assists Housekeeping with anything needed, striping rooms, laundry, etc.15. Has the ability to train incoming housekeepers on the hotel's specific standards and policies.16. Acquires working knowledge of the property and all facilities to respond to guest questions effectively.17. Understands and applies all hotel safety and security procedures as required to maintain a secure and safe environment for employees and guests.18.
Keeps Operations Manager promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken.19. Performs other duties as requested or required. Job Duties: 1. Ability to accept directions and priorities from Operations Manager and reliably follow-through on tasks.2. Ability to perform job duties with a minimum of disruption to the guest.3. Ability to be friendly and cheerful; interacts easily with strangers.4.
Shows leadership qualities.5. Ability to cooperate and support others.6. Ability to work independently with little supervision.7. Ability to safely work with cleaning equipment and cleaning chemicals including vacuum cleaners, brooms, mops, etc.8. Ability to clean rooms in the 30-minute average allotted time.9. Good hand dexterity required to dust, polish, make beds, fold towels, etc.10. Grooming must meet Employee Handbook Standards. Reporting: A Housekeeping Supervisor reports directly to the Operations Manager or Manager on duty.
to maintain clean and sanitary conditions for guest, patient, and staff occupancy. Provide general cleaning and services to patient rooms, rest rooms, nurses’ stations, corridors, conference rooms, utility rooms, treatment areas, kitchens, solariums, offices, lobbies, lounges, stairwells and waiting rooms.
Cleans and services patient rooms after receiving discharge notification. Prepares patient unit for new admission Notifies appropriate staff of room/bed readiness Requires attention to detail, ability to follow written and verbal directions and the ability to work with minimal supervision Ability to move about the hospital and between workstations. Provide excellent customer service
and respond to inquiries. must be able to tolerate exposure to dust, chemicals, and sewage. Ability to constantly move, lift or carry light to medium weight equipment furniture, etc, and occasionally move, lift or carry very heavy weight equipment or furniture etc.
Must be able to move and/or lift material and dirty rags weighing up to 10 lbs. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, interaction/gender (including pregnancy), interactionual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status,
genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with Pro Medica, please contact more details: jobs-search.
org/healthcare_leonidas-c434832/sanitationhousekeeping-team-member-full-time-leonidas_i1972319794
facility. Hotel Housekeeper will be responsible for cleaning and stocking of the guestrooms, delivering linens and other requested items to guests, efficiently and safely operating washing machines and dryers, sorting laundry, and folding terry/linens and possess the ability to take direction.
ESSENTIAL JOB FUNCTIONS Adhere to all policies, procedures, laws, and codes that apply Clean guestrooms according to specifications provided by supervisor. Vacuum, dust, mop, clean windows/mirrors, clean showers, clean toilets, clean sinks, remove linens from beds, debris or trash and replace with clean linens, as well as other cleaning tasks all areas assigned to the hotel. Inform supervisor when
supplies are running low. Communicate with coworkers and supervisors regarding housekeeping issues needing resolution. Attend meetings and trainings as required.
Assist coworkers with heavy items such as mattresses and linens. Deliver linens and other supplies to linen closets. Respond to guests' requests such as delivery of housekeeping supplies in a timely and efficient manner. minimize waste within all areas of housekeeping. Report necessary repairs to supervisor or maintenance as they are discovered. sort, clean, inspect, fold and distribute laundry. Operate all laundry room equipment. Maintain a continuous flow of linens. Willingness to cross-train and provide support in related
areas of operations. Other position related duties as assigned OTHER NECESSARY SKILLS AND ABILITIES Must have excellent customer service.
Must be a team player with a positive attitude. Must be able to handle multiple tasks at one time. Must be able to complete tasks and projects in a timely manner by prioritizing obligations and time. Must possess the ability to work with various personalities while maintaining superior levels of Customer Satisfaction. Must respond to supervisory guidance and assignments and accept feedback in order to learn new, updated information. The needs for quickness and ease of adjustment to the work environment and flexibility to change are essential in this position.
SUPERVISORY RESPONSIBILITIES N/A EQUIPMENT TO BE USED General housekeeping equipment, cleaning supplies, washer, dryer, sheet spreader, towel folder, iron/press, detergents, bleach, starch, and other general laundry additives. TYPICAL PHYSICAL DEMANDS Will be required to occasionally lift up to 50 lbs. and be able to stand and/or walk for extended periods of time. Will also be required to reach, bend, stretch, kneel, and occasionally crawl, stoop balance or climb. TYPICAL MENTAL DEMANDS Must be able to effectively handle stressful and compromising situations while remaining focused and professional.
Must be able to deal with difficult people without losing perspective. Must be able to work productively under strict time restraints with variable deadlines. WORKING CONDITIONS Must practice all safety policies, procedures and standards as set by OSHA. Exposure to a variety of chemicals used for cleaning and disinfecting. Work is performed in guestrooms, bathrooms, and public areas within a climate controlled environment. Must be able to withstand working within a restrictive space with heat and humidity. COMMENTS Tribal and Native American Preference will apply.
Must be able to pass a background investigation and a drug urinalysis as a condition of employment. Must be able to work flexible hours, nights, weekends and holidays Take on additional responsibilities when asked. Must adhere to company policies regarding strict confidentiality. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time.
Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Director of Human Resources.
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