Neurosurgery Clinic - Clinic Services Specialist | Iowa, IA

of patient information and demographics for accuracy. Additionally, the Clinic Services Specialist will assist with several other clinic tasks, including patient FMLA and Disability documentation submission, prior authorizations, and coordination/scheduling of necessary patient tests and patient appointments via work queues.

Duties to Include: Provides coverage toward the front-line operations, including reception, check-out, out-of-pocket payment collection, and insurance authorization. Schedules patients for Neurosurgery visits and procedures using established scheduling protocol Coordinates appointments with clinics and specific providers, including internal and external referring

providers Assist in the completion and submission of patient FMLA and Disability documentation Review and monitor chart control for efficiency and timely documentation Assist with prior authorizations Assists in the process of patient and clinic throughput by identifying trends and communicating to management to seek process improvement and modifications to the Epic scheduling and front-line operations workflows Provides clear instructions and directions to patients and care providers For a full job description, please send an email to the contact listed below.

Percent of Effort: 100%Pay Grade: 3A - hr. uiowa. edu/pay/guide-pay-plans The University of Iowa Hospitals & Clinics - recognized

as one of the best hospitals in the United States - is Iowa's only comprehensive academic medical center and a regional referral center.

Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality healthcare and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives. ®Required Qualifications A bachelor's degree or an equivalent combination of education and experience 1 year experience working in a customer service-oriented field Ability to make decisions independently, identifying issues and communicating with others Excellent written, verbal, and interpersonal communication skills Ability to maintain professionalism while handling difficult situations with callers and customers/patients Demonstrated ability to work as a cooperative team member Desired Qualifications Previous experience with hospital operations and/or ambulatory clinic operations Previous experience with an electronic health record system (e.

g. Epic) Knowledge of medical terminology In order to be considered for an interview, applicants must upload the following documents and mark them as a " Relevant File" to the submission: Resume Cover Letter Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to five (5) professional references will be requested at a later step in the recruitment process. For additional questions, please contact Erin Curry at or 319-356-xyz X. Additional Information Classification Title: Clinic Services Specialist Appointment Type: Professional and Scientific Schedule: Full-time Compensation Pay Level: 3A Contact Information Organization: Healthcare Contact Name: Erin Curry Contact Email: University of Iowa is an equal opportunity/affirmative action employer.

All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, interaction, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U. S. veteran, service in the U. S. military, interactionual orientation, gender identity, or associational preferences.