quality individuals to join Vivint. Our team is obsessed with our proven customer service experience to ensure protection and peace of mind to all customers and homeowners nationwide. Why join our team? Purpose-driven work, competitive compensation, dynamic and fun work environment, growth and development opportunities.
Position Details: Paid Full Time Training: Mandatory training, 8:00am-4:30pm Monday - Friday No weekends Starting Rate: $15.75-$16.75/hr We want you to grow with us! Potential to make up to $19.75/hr within your first year. Must be able to commute to our office in Lindon, UT or Logan, UT. This job application is for multiple customer service positions. Essential Function/Responsibilities:
Answer inbound calls from Vivint customers & employees Understand our home automation/alarm system well enough to effectively help customers resolve concerns and extend services.
Work with our customer billing system to receive account payments, correct errors, and make necessary adjustments to customer contract obligations. Be an advocate for our customers, creating peace of mind Provide personalized solutions Accurately document and update records in required systems Generate customer interest by outlining the value in the services & products we offer Build customer loyalty through exceptional customer service What Will Make You Successful: Computer Savvy (Ex. 35+ WPM, ability to navigate
different/new software). Reliability. Showing up for your customers every day.
Thinking Critically and collaborating when you need help Customer Focused. We are obsessed with giving award-winning customer service and delivering peace of mind to our customers nationwide. Here are some highlighted perks you should ask us about: FREE Daily on-site catered lunch/snack/drinks Paid holidays and flexible paid time away Employee/Friends/Family Discounts Career development and leadership opportunities Medical/dental/vision/life coverage & 24/7 Medical Hotline401(k) + Employer Match Employee Resource Groups Discounts with various national companies and vendors Casual dress code Learn about the Vivint Culture and why it's a great place to grow your career!
/company/careers/watch? v=d2f4Kguloe U Vivint is an equal opportunity employer, does not consider any protected traits (e. g. race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state and local laws. We are a drug-free environment. We don't conduct pre-employment drug screening; however, we do conduct random drug testing on site. If you are an active Vivint employee, please apply through Workday by searching " Find Jobs" PDN-9ae73ddba-9a39-bb7b59b7a6de
Customer service jobs involve roles where professionals interact with customers to handle complaints, process orders, and provide information about products and services. These positions can range from front-line support agents to managers overseeing the customer service team. Key characteristics of these jobs include strong communication skills, problem-solving abilities, and a focus on customer satisfaction. Whether working in a call center, retail store, or online support platform, customer service employees are essential in maintaining positive customer relations and enhancing the overall experience with a company.
