Location: Logan, UT
Company: Vivint
quality individuals to join Vivint. Our team is obsessed with our proven customer service experience to ensure protection and peace of mind to all customers and homeowners nationwide. Why join our team? Purpose-driven work, competitive compensation, dynamic and fun work environment, growth and development opportunities.
Position Details: Paid Full Time Training: Mandatory training, 8:00am-4:30pm Monday - Friday No weekends Starting Rate: $15.75-$16.75/hr We want you to grow with us! Potential to make up to $19.75/hr within your first year. Must be able to commute to our office in Lindon, UT or Logan, UT. This job application is for multiple customer service positions. Essential Function/Responsibilities:
Answer inbound calls from Vivint customers & employees Understand our home automation/alarm system well enough to effectively help customers resolve concerns and extend services.
Work with our customer billing system to receive account payments, correct errors, and make necessary adjustments to customer contract obligations. Be an advocate for our customers, creating peace of mind Provide personalized solutions Accurately document and update records in required systems Generate customer interest by outlining the value in the services & products we offer Build customer loyalty through exceptional customer service What Will Make You Successful: Computer Savvy (Ex. 35+ WPM, ability to navigate
different/new software). Reliability. Showing up for your customers every day.
Thinking Critically and collaborating when you need help Customer Focused. We are obsessed with giving award-winning customer service and delivering peace of mind to our customers nationwide. Here are some highlighted perks you should ask us about: FREE Daily on-site catered lunch/snack/drinks Paid holidays and flexible paid time away Employee/Friends/Family Discounts Career development and leadership opportunities Medical/dental/vision/life coverage & 24/7 Medical Hotline401(k) + Employer Match Employee Resource Groups Discounts with various national companies and vendors Casual dress code Learn about the Vivint Culture and why it's a great place to grow your career!
/company/careers/watch? v=d2f4Kguloe U Vivint is an equal opportunity employer, does not consider any protected traits (e. g. race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state and local laws. We are a drug-free environment. We don't conduct pre-employment drug screening; however, we do conduct random drug testing on site. If you are an active Vivint employee, please apply through Workday by searching " Find Jobs" PDN-9ae73ddba-9a39-bb7b59b7a6de
Customer service jobs involve roles where professionals interact with customers to handle complaints, process orders, and provide information about products and services. These positions can range from front-line support agents to managers overseeing the customer service team. Key characteristics of these jobs include strong communication skills, problem-solving abilities, and a focus on customer satisfaction. Whether working in a call center, retail store, or online support platform, customer service employees are essential in maintaining positive customer relations and enhancing the overall experience with a company.
evaluator / mystery shopper? ANYONE! Have some spare time? We would love to hear from you! Most mystery shops can be done after work or on the weekends. How do I become a customer service evaluator / mystery shopper? Email us and register. You do not have to pay anything to become a shopper.
Registration is free. We have a current apartment shop available in Heber, UT that pays $50 ($20 + $30 BONUS) and needs to be completed ASAP.
and resolve Help Desk tickets. Field frontline calls, emails, and chats. (Be the " face" of IT. ) Set up new users and provide computer orientation to new and existing staff. Image, install, modify, and repair computer hardware and software. Document processes.
Provide technical assistance and support related to computer systems. Create and help maintain reports. Maintain IT stock room. Learn our systems in order to be a back-up for network and other systems. Other duties as assigned. Education and Experience: Associates or 2+ years of experience in information technology, computer, or engineering science, or equivalent applicable work experience 1-2 years help desk experience
preferred Competencies: To perform the job successfully, you should demonstrate the following competencies: Heavy knowledge of Windows 10 and 11 Good understanding of computer hardware Knowledge of basic networking principles Familiar with Cybersecurity platforms Installation and troubleshooting of software on Windows OS.
Must be able to communicate fluently in English, both verbally and in writing. Ability to analyze and solve problems in a timely manner Ability to learn and support new systems and applications Organize resources and establish priorities Positive, can-do attitude; willing to help as requested We are a small tight-knit team, looking for the right Help Desk person with
a positive attitude and a good work ethic. You will be trained by the former occupant of this position and assume all roles as soon as trained.
You will gain plenty of valuable experience in order to further your career. Job Posted by Applicant Pro
Customer service jobs are positions focused on assisting customers by addressing their needs, concerns, and inquiries. Employees in these roles act as the frontline representatives of a company, providing support, troubleshooting problems, and offering information about products or services. Key characteristics of customer service jobs include strong communication skills, patience, problem-solving capabilities, and a passion for delivering a positive customer experience. These roles can be found across various industries and can be conducted in-person, over the phone, or online.
