be able to adapt to a fast-paced environment and work collaboratively with team members. Responsibilities of the Customer Service Associate: Process orders, resolve issues, and answer queries related to services and products. Maintain a high level of professionalism with customers and work closely with other team members to ensure a positive customer service experience.
Develop and maintain a solid understanding of our product offerings to better serve clients. Document customer interactions and transactions, recording details of inquiries, complaints, or comments. Qualifications for the Customer Service Associate: Intermediate/advanced Microsoft Excel Skills. Previous customer service/phone
experience. Comfortable on the phone and handling inbound/outbound phone calls. Excellent communication skills and strong attention to detail. Education Requirements: Associate s degree is preferred.
Benefits: Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off). As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, interaction (including gender, pregnancy, interactionual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic
information, citizenship or any other characteristic protected by law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation. EOE/M/F/D/V/SO Position ID: 105454 Associated topics: agente de servicio al cliente, client, customer care, customer service associate, customer service representative, internship, platform support, service agent, technical assistant, telephone service representative
Customer service jobs are positions focused on assisting customers by addressing their needs, concerns, and inquiries. Employees in these roles act as the frontline representatives of a company, providing support, troubleshooting problems, and offering information about products or services. Key characteristics of customer service jobs include strong communication skills, patience, problem-solving capabilities, and a passion for delivering a positive customer experience. These roles can be found across various industries and can be conducted in-person, over the phone, or online.
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