Location: Milwaukee, WI
Company: Grainger Businesses
running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money. We're looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working.
We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today. Position Details: We're hiring a part-time On-Site Service Representative in Milwaukee, WI. The Services Representative (OSR) reports to a Supervisor or Manager of Onsite Services
and supports assigned customers by managing their inventory, providing outstanding customer service, driving account growth through customers' inventory management (Keep Stock) program.
Service Representatives (OSRs) also work with partners to implement sales strategy and to help customers understand how Grainger can provide solutions to their business' MRO needs. Pay: This position is hourly and starting at $25.00 an hour. The range provided is a guideline and not a guarantee of compensation. Other factors that are involved in offer decisions include, and are not limited to: a candidate's experience, qualifications, geographical area, and internal equity of the team. You Will: Service
multiple customer locations Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
Resolve customer problems promptly to retain and promote customer loyalty. Follow designated route defined by routing software tools and maintain route guides. Identify continuous improvement opportunities in productivity, process, and cycle time. Comply with safety and inspection requirements of the facility where the service is being provided. Help create new orders by engaging with customers to identify additional product needs Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings You Have: 3 years' experience in selling or service environment.
High School Diploma or equivalent. Ability to lift 25 to 60lbs and/ or work in difficult positions. Collaboration and problem-solving skills. Handle different technical and operational issues. Have and maintain a valid driver's license in State of residence. Must carry required levels of automobile insurance. Rewards and Benefits: With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice to meet our team members' individual needs.
Check out some of the rewards available to you at Grainger. Paid time off (PTO) days and 6 company holidays per year Benefits starting on day one, including medical, dental vision and life insurance 6% 401(k) company contribution each pay period with no personal contribution required Employee discounts, parental leave, tuition reimbursement, student loan refinancing, free access to financial counseling, education and more. DEI Statement We are committed to equal employment opportunity regardless of race, color, ancestry, religion, interaction, national origin, interactionual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
We are proud to be an equal opportunity workplace. We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.
Customer service jobs involve roles where professionals are dedicated to assisting customers by answering queries, solving problems, and providing information. These positions can range from call center representatives to in-person support staff and may exist across various industries, such as retail, technology, and finance. A key characteristic of customer service jobs is the focus on communication skills, patience, and an ability to resolve conflicts effectively. Employees in these roles often act as the face of a company, striving to ensure satisfactory experiences that contribute to customer retention and loyalty.
Customer service jobs are positions focused on assisting customers by providing information, resolving issues, and ensuring a satisfactory experience with a product or service. Characteristics of these roles include strong communication skills, patience, problem-solving abilities, and a deep knowledge of the company's offerings. Customer service representatives often serve as the bridge between a business and its clients, working through various channels such as phone, email, social media, or in-person interactions. The overall goal is to foster positive relationships and maintain customer loyalty.
Customer service jobs are positions focused on assisting customers by addressing their needs, concerns, and inquiries. Employees in these roles act as the frontline representatives of a company, providing support, troubleshooting problems, and offering information about products or services. Key characteristics of customer service jobs include strong communication skills, patience, problem-solving capabilities, and a passion for delivering a positive customer experience. These roles can be found across various industries and can be conducted in-person, over the phone, or online.
Customer service jobs are positions focused on assisting customers by addressing their needs, concerns, and inquiries. Employees in these roles act as the frontline representatives of a company, providing support, troubleshooting problems, and offering information about products or services. Key characteristics of customer service jobs include strong communication skills, patience, problem-solving capabilities, and a passion for delivering a positive customer experience. These roles can be found across various industries and can be conducted in-person, over the phone, or online.
