Location: Warren, MI
Company: Flame Heating, Cooling, Plumbing & Electrical
replacement, or general electrical maintenance, we have the right services for you. With more than 135 employees and 95 vehicles on the road, our team is always ready to respond quickly to deliver efficient solutions for lasting results. We currently have an opening for a Customer Service Representative to join our team.
Position Summary: As a Customer Service Representative for Flame you will be the front line of support for clients and all company staff, ensuring satisfaction with products, services, and features. This support team member will provide meaningful interactions with all those placed on their path with the goal of being inviting and building long-term relationships. Why
work for Flame Heating, Cooling, Plumbing & Electrical? Lucrative pay structure including commissions. Comprehensive Benefits Package 401K Matching Paid Holidays Paid Vacation Work-Life Balance Great reputation built around a loyal customer base Benefits: Medical, Dental, Vision, Life insurance, Short- and Long-term Disability plus additional insurance that can be purchased by the employee Pay: $16.00/hr.
- $20.00/hr. - Depending on Experience Work Hours: Monday thru Friday, 8:00am - 4:30pm with occasional Saturdays REQUIREMENTS : 2 + years of experience in customer service Professional phone skills. Energetic personality. Strong proficiency in MS Office. Highly organized and detail oriented.
Ability to multi-task. Must be able to work independently. RESPONSIBILITIES : Clearly Communicates and provides Ultimate Client Experience Answer and route all incoming calls Setting up and scheduling service calls according to company policies Assist Service Dispatcher as needed Educate customers about our products and services Resolve customer concerns Participate in outbound calling initiatives Maintain and promote a positive image of Company Order entry for new or additional products/services Maintains customer accounts Other duties as assigned Due to the high volume of candidates we ask that you DO NOT call our office directly to ask about your application.
Please submit your application online only. If you would like to speak to a recruiter, please call 206-249-xyz X. customer service, admin, administrative, support, customer support, client support, client services, answering phones, receptionist, coordinator, dispatcher, csr, customer rep, green company, high tech, energy efficiency, scheduler, appointment generator
Customer service jobs are positions focused on assisting customers by addressing their needs, concerns, and inquiries. Employees in these roles act as the frontline representatives of a company, providing support, troubleshooting problems, and offering information about products or services. Key characteristics of customer service jobs include strong communication skills, patience, problem-solving capabilities, and a passion for delivering a positive customer experience. These roles can be found across various industries and can be conducted in-person, over the phone, or online.
Customer service jobs involve roles where professionals engage with customers to provide assistance, resolve issues, and ensure a satisfying experience with the company's products or services. These jobs require excellent communication, empathy, and problem-solving skills. They often include handling inquiries, offering support, managing complaints, and providing information. Customer service can be conducted through various channels such as in-person, over the phone, via email, or through live chat. The role is crucial for maintaining customer satisfaction and loyalty, and can significantly impact a company's reputation and success.
Customer service jobs involve roles where individuals assist customers by providing information, answering questions, and resolving problems related to products or services. A key feature of these jobs is the focus on enhancing customer satisfaction and fostering positive relationships. Occupants of these positions often need strong communication skills, patience, and problem-solving abilities. They can be found in various sectors like retail, finance, hospitality, and tech. Customer service jobs may include in-person roles, such as a store clerk, or remote positions, like a call center agent. Flexibility and adaptability are also important, as customer service representatives must handle diverse inquiries and sometimes deal with challenging situations.
Customer service jobs are positions focused on assisting customers by addressing their needs, concerns, and inquiries. Employees in these roles act as the frontline representatives of a company, providing support, troubleshooting problems, and offering information about products or services. Key characteristics of customer service jobs include strong communication skills, patience, problem-solving capabilities, and a passion for delivering a positive customer experience. These roles can be found across various industries and can be conducted in-person, over the phone, or online.
