Location: Des Moines, IA
Company: Ymca Of Greater Des Moines
- JOIN US, WE MAKE A DIFFERENCE! JOB LOCATION: Wellmark YMCA - Downtown Des Moines SHIFTS/HOURS AVAILBLE: Full-time hourly position, work schedule my vary base on the needs of the facility, this includes evenings and weekends. HOURLY STARTING RANGE: $16.70 to 19.50/hour based on experience and education.
CLOSING DATE FOR APPLICATIONS: January 10, 2024 - Applications will be reviewed on a rolling basis. GENERAL FUNCTIONS: This position is a key part of the leadership team and is responsible for creating a positive, member-focused culture, facilitating member involvement and relationship building and serving to exceed expectations. This is carried out through role modeling, establishing
expectations, communicating, and making decisions that are consistent with this culture. The Member Service Coordinator leads a team of both staff and volunteers which serves as one of the first connecting points a member and/or potential member has to the YMCA.
ESSENTIAL FUNCTIONS: Serve as a role model for staff, members and volunteers by demonstrating the Y values and the Y voice through actions and communications. Create a work environment of ownership and accountability for staff members and members. Serve as a key member connection point for relationship building, general information, and customer service. Promote member engagement by encouraging involvement in related Y programs
and small communities. Perform membership administrative functions including membership sales, financial assistance, membership changes, program registrations and membership accounting functions and processes.
Build, lead, develop and train a staff team that genuinely cares about the needs of our community and our members and works to exceed expectations every day. Assist in the development and distribution of materials and communication to market and promote programs encouraging member engagement. Manage planned budget and information for assigned area to ensure revenue and expenses are consistent with approved budget plan. Assist in the organizations financial development efforts, including the annual fund raising campaign.
Attend department, branch and association staff meetings as required. Perform additional duties as assigned by supervisor or designated staff person. Demonstrate and support the objectives of the Association as embodied in the mission statement and values.
Customer service jobs involve roles where professionals interact with customers to handle complaints, process orders, and provide information about products and services. These positions can range from front-line support agents to managers overseeing the customer service team. Key characteristics of these jobs include strong communication skills, problem-solving abilities, and a focus on customer satisfaction. Whether working in a call center, retail store, or online support platform, customer service employees are essential in maintaining positive customer relations and enhancing the overall experience with a company.
Customer service jobs involve roles where professionals are dedicated to assisting customers by answering queries, solving problems, and providing information. These positions can range from call center representatives to in-person support staff and may exist across various industries, such as retail, technology, and finance. A key characteristic of customer service jobs is the focus on communication skills, patience, and an ability to resolve conflicts effectively. Employees in these roles often act as the face of a company, striving to ensure satisfactory experiences that contribute to customer retention and loyalty.
of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.
Why work for Clean Harbors? Health and Safety is our #1 priority and we live it! Focus on maintaining sustainability and cleaning the Earth Recruiting Pay range Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match Opportunities for growth and development for all the stages of your career Company paid training and tuition reimbursement
exceptional services. As we continue to grow, we're seeking a talented and motivated individual to join our team as a Remote Customer Support Agent. Position Overview: As a Remote Customer Support Agent, you will play a crucial role in ensuring our customers have a positive and seamless experience with our services.
You'll be responsible for addressing inquiries, resolving issues, and providing top-notch support to our valued customers. Key Responsibilities: Be 18+ years or older Must be a US Citizen or legal resident High School Diploma/GED or higher education Preferred minimum 1 year of customer service experience but not required Pass a background check Excellent verbal and written
communication skillinteractioncellent time management and organizational skills Ability to work independently and remotely with a hard-wire connection from desktop/laptop to modem via ethernet cable (for secure connection when working)Qualifications: Providing excellent customer service and support Managing incoming calls or chats Responding to customer inquiries Following up with clients as needed Additionally, you will maintain customer records and data in a professional manner and maintain product knowledge to ensure high-quality customer service.
Occasional administrative/technical support Requirements: High-speed internet connection for remote work. Quiet and dedicated workspace
for conducting customer support activities. Availability to work flexible hours, including evenings and weekends if necessary.
Familiarity with CRM systems and customer support software. How to Apply: To apply for these exciting opportunities, please visit our careers page at /careers. There, you will find detailed job descriptions, application instructions, and information on the application process. If you have any questions or need further assistance, feel free to reach out. We're looking forward to your valuable contributions to Novelty Nova!
