Guest Service Agents - Hampton Inn & Suites Thibodaux | Thibodaux, LA

Customer service jobs are positions focused on assisting customers by addressing their needs, concerns, and inquiries. Employees in these roles act as the frontline representatives of a company, providing support, troubleshooting problems, and offering information about products or services. Key characteristics of customer service jobs include strong communication skills, patience, problem-solving capabilities, and a passion for delivering a positive customer experience. These roles can be found across various industries and can be conducted in-person, over the phone, or online.

vehicles, Key information into data base for tracking, Process/meter postage for outgoing mail, and maintains records management. Provides technical assistance on selected support service applications, assists implementations of new processes, monitors existing procedures for compliance and helps resolve operational and customer problems.

Assists Department management on special projects/events Key Responsibilities: Acts as unit leader for one or more support service functions. Monitors work activities of self and others to ensure operational effectiveness and compliance to Bank standards and procedures. Coordinates workflow, inspects results and trains other unit members on new procedures.

Trains new unit staff members and serves as back-up for unit positions. Provides technical information and assistance to operating departments, vendors and support service staff on multiple support service activities.

Assists in resolution of out-of-balance conditions. Advises on incorporation of new procedures in functions. Initiates and/or develops suggestions for operations improvements. (Some) Performs duties for one or more support service functions. Prepares financial accounting entries and address databases, enters data and information, maintains subsidiary ledgers, and reconciles to general ledger balances. Performs periodic internal department audits of selected activities.

Types routine correspondence and initiates telephone contact with other departments, offices and vendors to research outstanding items and report or respond to problems.

(Some) Provides input and assistance on special projects and events. Identifies internal and external resources, obtains price quotes, and inspects products/sites for acceptability. Reviews change requests, performs updates and/or verifies changes by others to databases of applications in use in the department. (Some) Responsible for following the proper mail handling procedures for incoming and outgoing mail and complete annual training on X-ray machine. Utilize mail handling equipment to screen for potential threats and/or hazards.

Ability to follow outlined procedures, under camera coverage to ensure proper procedures are followed for privacy and security purposes. Ability to communicate with internal and external customers to ensure all mail is delivered in a timely manner. Will inspect Bank-owned vehicles for proper maintenance and cleanliness, coordinate vehicle usage and arrange transportation for Bank guests and staff members. In the event needed will maintain vehicle inspection and service records, conduct and submit periodic vehicle studies and surveys and update the list of authorized drivers.

Checks facilities and grounds routinely and inspects completed work. supervise labeling and bailing of special trash, and assist with trash recycling program and maintain logs of repairs and loans of Bank-owned equipment. (Some) Will maintain furniture and equipment inventory, dispose of surplus, non-serviceable furniture and equipment, conduct auctions, process furniture and equipment changes and prepare entries for furniture and equipment purchases and sales. Obtains vendor price quotes and bids, places orders, monitors deliveries and distribution to appropriate service areas.

Will conduct periodic inventories of supply items. (Some) Responsible for maintaining all lightbulbs (only, not ballast) in the building, responsible for having correct bulbs in inventory at all times and being on a 6ft ladder. Ability to lift 50-75lb on a daily basis Education: High School Diploma or GED; Associate's Degree or 2 years equivalent experience preferred Experience: Less than two years Functional Knowledge Preferences Forklift, pallet jacks, light maintenance Technical Skills: PC and Desktop Office Software Individual Competencies: Demonstrates Self-Awareness Problem Solving Action-Oriented Collaborates Communicates Effectively Our total rewards program offers benefits that are the best fit for you at every stage of your career: Comprehensive healthcare options (Medical, Dental, and Vision) 401K match, and a fully funded pension plan Paid vacation and holidays; flexible work environment Generously subsidized public transportation Annual tuition reimbursement Professional development programs, training and conferences And more… This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job.

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e. g. emergencies, rush jobs, change in workload or technological developments). The Federal Reserve Bank of Atlanta is an equal opportunity employer. Full Time / Part Time Full time Regular / Temporary Regular Job Exempt (Yes / No) No Job Category Work Shift First (United States of America) The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences. Privacy Notice

Customer service jobs involve roles where professionals are dedicated to assisting customers by answering queries, solving problems, and providing information. These positions can range from call center representatives to in-person support staff and may exist across various industries, such as retail, technology, and finance. A key characteristic of customer service jobs is the focus on communication skills, patience, and an ability to resolve conflicts effectively. Employees in these roles often act as the face of a company, striving to ensure satisfactory experiences that contribute to customer retention and loyalty.

field observations and test results with Project Managers to ensure project execution, accuracy and timely reporting. -Assist in carrying out the tasks associated with the Quality Program by performing equipment checks and calibrations. -Obtain necessary field technician certifications.

-Supports the goals of the Quality Program by actively participating in reviews to verify that all activities are performed in accordance with established policies. -Work outside in all types of weather. Must have variable schedules, able to work 14 hours or more per day, up to 70-to-80 hours per week. -Report to work on time as directed by field services dispatcher. -Adhere to all Fugro Consultants safety

procedures and other company policies. Support and encourage continuous improvement of the company s processes, including safety program. Requirements -Perform office work, able to position self at desk, use computer keyboard, Auto CAD and other software and other office equipment.

-High school diploma required. Associate Degree preferred. Construction and/or materials testing experience strongly preferred. -ACI and/or NICET II are preferred. -Knowledge of testing procedures and familiarity with testing equipment. -Good communication skills, mechanical and technical skills. Good math aptitude. -Valid driver s license with a good driving record. -Able to successfully pass physical examination,

drug and alcohol screening. -Performs field and office work exerting up to 50 pounds of force regularly and more pounds of force occasionally, or a considerable amount of force constantly to move objects.

-Able to work long hours in the field, tolerating variable weather conditions. -Able to utilize testing equipment, able to perform equipment checks and calibrations in accordance with company procedures. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbent will follow any other instructions, and perform any other related duties, as may be required by the supervisor.

Additional Details Benefits: Full benefits package including health benefits and a generous 401k match. Fugro (USA) Inc. is an equal opportunity employer. All qualifed applicants will receive consideration for employment without regard to race, color, national origin, interaction, age, status as a protected veteran, among other things, or status as a qualifed individual with disability.