quality, accessible and comprehensive service to the company's provider community. Develops and maintains positive provider relationships with provider community via a mixture of email, telephonic and/or face-to-face outreach, by communicating administrative and programmatic changes, facilitating provider education and the resolution of provider issues.
Collaborates with internal matrix partners to triage issues and submit work requests. Generally assigned to a portfolio of providers within a defined cohort. Researches, analyzes, and coordinates prompt resolution to provider issues and appeals through direct contact with providers and internal matrixed partners. Coordinates communication
process on such issues as administrative and medical policy, reimbursement, and provider utilization patterns. Conducts routine outreach to support the understanding of managed care policies and procedures, as well as outreach on a variety of initiatives and programs.
Coordinates and conducts provider training including developing and distributing provider relations materials. May assist with Annual Provider Satisfaction Surveys, required corrective action plan implementation and monitoring education and non-routine claim issues. May coordinate Provider Manual updates/maintenance. Identifies and reports on provider utilization patterns which have a direct impact on the quality-of-service
delivery. Research issues that may impact future provider contract negotiations or jeopardize network retention.
Minimum Requirements: Requires a bachelor's degree; a minimum of 2 years of customer service experience including 1 year of experience in a healthcare or provider environment; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: Proficient with Microsoft Office to include Word, Excel, and Power Point Excellent written and verbal communications skills Ability to develop, prioritize and accomplish goals. Strong interpersonal skills and high level of professionalism Effective listening and critical thinking skills Effective problem-solving skills with attention to detail Ability to work independently and within a team.
Excellent leadership skills Ability to create and maintain excellent working relationships. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler.
We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week.
Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation.
Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, interaction, interactionual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@for assistance.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, interaction, interactionual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.
Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@for assistance.
are required to work at an Elevance Health location at least once per week, and potentially several times per week. The hybrid schedule for this position is determined by team needs with the in office commitment of 2 days a week on site. Reasonable proximity to ONE of the Pulse Points listed is required: Atlanta, GA Indianapolis, IN Miami, FL Tampa, FL Grand Prairie, TX The Associate Relations Consultant Sr.
is responsible for serving as the primary point of contact for associates and management for associate relations issues including but not limited to: investigations, agency charges (EEO, DOL), employment litigation, associate complaints, performance management, coaching, development,
attendance, and other issues. How You Will Make an Impact Primary duties may include, but are not limited to: Provides advice, guidance, coaching, and training to associates and managers based on policies and legal consultation, and in accordance with employment laws and regulations.
Conducts investigations including managing the witness lists, determining line of questioning, analyzing credibility, researching related records as needed and maintaining written record of the investigation. Debriefs leaders at all levels and HRBPs on findings. Provides oversight of the company's internal investigations of associate complaints and serves as a liaison to Legal on associate relations matters.
Regularly partners with Ethics and Compliance on crossover investigations.
Partners with AR leadership and HRBP for requests for transition agreements related to the separation/termination process, and will regularly use persuasive and advanced communication skills to communicate will all levels of associates throughout the organization. Develops and provides periodic associate relations-related analytical data and analyzes trends to determine appropriate action plans. Minimum Requirements Requires a BA/BS degree and minimum of 5 years of human resources experience; or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences HR designation strongly preferred (SHRM-CP or SHRM-SCP). Service Now experience preferred. Workday experience preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week.
Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, interaction, interactionual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@for assistance.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, interaction, interactionual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.
Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@for assistance.
environments.
This work will include full lifecycle services, troubleshooting and resolving reported issues with configurations, data, functional software, business processes, and advanced how to questions. This role will also participate in providing other consulting services such as release management tasks, software quality assurance, enhancements, training, etc.
This role must deliver excellent Client service and have strong Client relationship skills. In addition, the consultant will be part of a project team during new and existing implementations and engaged in configuration, testing, and training of D365 as needed to back-fill on implementations. This role must deliver
excellent Client service and have strong Client relationship skills. Responsibilities ESSENTIAL FUNCTIONS: Deliver services included in implementation and lifecycle services subscription contracts (e.
g. help desk support, training sessions, quarterly enhancements, release management for recurring upgrades, regression testing, status reporting, etc. ). Resolve D365 support requests by providing superior support services as measured by ticket quality, call quality, resolution quality and timing, and overall, Client satisfaction. Assist with the D365 support queues and ensure tickets are moved through the support process in a timely manner and escalated when appropriate to bring to a quicker
resolution. Provide timely and efficient D365 configuration, testing, and training services to Clients during mission critical implementation projects and quarterly enhancements Responsible for tracking all tickets along with all activities (notes, phone calls, emails) within our internal support ticketing system and constantly keeping these tickets up to date.
Utilize all means of support for issue resolution, including internal and external community forums, search engines, and knowledge sharing with team members, and encourage collaboration amongst peers. Deliver exceptional customer service for our support offering. Ensure our Service Level Agreements (SLAs) constraints are met per our support contracts.
Proactive communication with Clients to strengthen our partnership. Maintains a high utilization percentage and achieves high Client satisfaction Participate, when asked, in tasks relating to base configuration, data conversion, feature testing, solution testing, and user acceptance testing as well as development support to implementation teams. Assist with end-user training for Clients in one-on-one, webinar, and classroom-style settings. Perform services to add feature enhancements for specific support contracts. Participate in onboarding process ensuring a smooth transition from implementation to support.
Proactively work to improve existing Arctic Ascend Support procedures, processes, and tools. Support management with various duties. Qualifications QUALIFICATIONS: Bachelor's degree in Accounting, Business, Computer Science, or related field or equivalent experience. Minimum of 3 years experience with Microsoft Dynamics 365 (Sales, Customer Service, Field Service, Power Platform) or combined education and experience. 3+ years of industry and/or consulting experience. Applicants are subject to background checks, drug testing, and government security investigations and must meet eligibility requirements related to the clearance process.
Valid driver's license, insurance, and reliable personal vehicle. WORKING ENVIRONMENT: The majority of work for this role is performed in a home office and interacts with a wide variety of people with differing functions, personalities, and abilities. Telecommuters are expected to have sufficient home office space that appears neat, organized, and professional when on video meetings. Travel is required and varies around 10%. REASONABLE ACCOMMODATION: It is Arctic Information Technology, Inc.
's business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. PREFERENCE STATEMENT: Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training. PAY TRANSPARENCY STATEMENT: Arctic Information Technology will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of the other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consent with the contractor's legal duty to furnish information.
Arctic Information Technology Inc. is a Federal Contractor and complies with the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA). Arctic Information Technology, Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, interaction, interactionual orientation, gender identity or national origin, disability, veteran status, and other protected characteristics. The EEO is the Law and the poster is available at http: //www1.
eeoc. gov/employers/upload/eeoc_self_print_poster. pdf. For questions on the job posting contact (253) 344-xyz X. #LI-Remote VEVRAA Federal Contractor We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state The EEO is the Law poster is available here. PDN-9ad7aebb-38ae9-0964d865d633
Consulting jobs refer to positions where individuals, known as consultants, provide expert advice and strategic solutions to organizations across various industries. Typically, these roles are characterized by project-based work, analytical problem-solving, and collaboration with client teams. Consultants often specialize in areas such as management, technology, finance, or human resources, aiming to enhance a company's performance, efficiency, and profitability. Distinctive features of consulting jobs include frequent travel, high-paced environments, and the potential for rapid career advancement for high-performers.
Consulting jobs refer to professions where experts provide strategic advice to companies or individuals. Individuals in these roles analyze challenges, identify improvements, and recommend solutions that drive business efficiency, profitability, and growth. Characterized by problem-solving, project-based engagements, and expertise in specific industries or functions, consultants may work for firms or as independents. This career is marked by its dynamic work environment, frequent travel, and the opportunity for exposure to diverse business scenarios, enabling consultants to rapidly build a broad skill set and professional network.
Consulting jobs refer to positions where individuals or teams provide expert advice to organizations on various areas such as management, technology, finance, human resources, or any sector needing specialized knowledge. Consultants analyze company issues, develop solutions, and help implement changes. These roles often feature problem-solving, critical thinking, and strong communication skills. They typically involve working with multiple clients, which brings variety and the need for adaptability. Consultants usually possess advanced education or significant experience in their field, and the work often includes travel and flexible hours to meet client needs.
Consulting jobs refer to professions where experts provide strategic advice to companies or individuals. Individuals in these roles analyze challenges, identify improvements, and recommend solutions that drive business efficiency, profitability, and growth. Characterized by problem-solving, project-based engagements, and expertise in specific industries or functions, consultants may work for firms or as independents. This career is marked by its dynamic work environment, frequent travel, and the opportunity for exposure to diverse business scenarios, enabling consultants to rapidly build a broad skill set and professional network.
Consulting jobs involve providing expert advice to organizations to help solve issues, create value, optimize growth, and improve business performance. Professionals in this field analyze challenges and opportunities, develop solutions, and help implement changes across various industries. These roles typically require strong analytical and interpersonal skills, as consultants must understand client needs, communicate effectively, and foster positive relationships. Consulting jobs are known for their dynamic nature, offering diverse projects, potential for extensive travel, and opportunities for rapid career progression.
Consulting jobs refer to positions where individuals, known as consultants, provide expert advice and strategic solutions to organizations across various industries. Typically, these roles are characterized by project-based work, analytical problem-solving, and collaboration with client teams. Consultants often specialize in areas such as management, technology, finance, or human resources, aiming to enhance a company's performance, efficiency, and profitability. Distinctive features of consulting jobs include frequent travel, high-paced environments, and the potential for rapid career advancement for high-performers.
Consulting jobs refer to positions where individuals provide expert advice to organizations or individuals in a specific field. These roles are characterized by problem-solving, strategic thinking, and a focus on optimizing business processes or improving organizational performance. Consultants often work for consulting firms or as independent contractors and engage in project-based work, which may involve travel and working with diverse clients. The nature of consulting provides exposure to varied industries and requires strong analytical and interpersonal skills.
Consulting jobs refer to positions where professionals provide expert advice to organizations or individuals in a specific area, such as management, technology, finance, or law. Consultants analyze challenges, formulate strategies, and implement solutions to improve client performance. These roles are characterized by project-based work, potential for high-travel, interaction with diverse clients, analytical problem-solving, and often require strong communication skills. Flexibility, adaptability, and the ability to swiftly understand various business contexts are key traits of successful consultants.
Consulting jobs refer to positions within the consulting industry where professionals offer expert advice and strategic solutions to organizations across various sectors. The key feature of these roles includes working with clients to identify challenges, analyze business processes, and develop plans to improve efficiency, increase revenue, or manage change. Consultants often possess specialized knowledge in areas such as management, IT, finance, or human resources. These jobs require strong analytical skills, excellent communication abilities, and the flexibility to adapt to different industries and company cultures. Typically, consulting roles entail project-based work, travel, and direct interaction with senior stakeholders, offering a dynamic and potentially fast-paced career path.
Consulting jobs refer to positions where individuals or teams provide expert advice to organizations on various areas such as management, technology, finance, human resources, or any sector needing specialized knowledge. Consultants analyze company issues, develop solutions, and help implement changes. These roles often feature problem-solving, critical thinking, and strong communication skills. They typically involve working with multiple clients, which brings variety and the need for adaptability. Consultants usually possess advanced education or significant experience in their field, and the work often includes travel and flexible hours to meet client needs.
Consulting jobs refer to positions where individuals, known as consultants, offer expert advice to organizations or individuals across various industries. These jobs are characterized by problem-solving, strategic thinking, and often require deep expertise in specific areas such as management, technology, finance, or law. Consultants may work for a consulting firm or independently, and their roles often involve project-based work, travel, and client-facing interactions. With a focus on improving client business performance, consultants analyze challenges, propose solutions, and may help implement changes to achieve objectives and drive growth.
Consulting jobs refer to positions where individuals, known as consultants, offer expert advice to organizations or individuals across various industries. These jobs are characterized by problem-solving, strategic thinking, and often require deep expertise in specific areas such as management, technology, finance, or law. Consultants may work for a consulting firm or independently, and their roles often involve project-based work, travel, and client-facing interactions. With a focus on improving client business performance, consultants analyze challenges, propose solutions, and may help implement changes to achieve objectives and drive growth.
