Director of Information Technology, Performance Management & Technology | Philadelphia, PA

Detailed Information

  • Location: Philadelphia, PA

  • Company: City Of Philadelphia

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The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors.

OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return

on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.

Job Description The Director of Information Technology for the Office of Children and Families is responsible for leading Office-wide strategies to: ---Integrate data and technology solutions and tools across all departments and programs under the purview of the Office of Children and Families - such as child welfare, early childhood education, City-school district initiatives, prevention partnerships, Parks and Recreation, and Free Library of Philadelphia - with the goal of improving coordination of services for vulnerable children and families.

---Build and maintain a world class data and technology infrastructure that is aligned with the evolving needs of Office of Children and Families programming and the workforce that delivers the services. Essential Functions 1. Lead a multi-disciplinary team of City and contracted staff. Defines, develops, and manages a comprehensive and integrated IT Service Management (ITSM) landscape, based on best-practice processes, disciplines, and related toolsets.

This includes delivery of a comprehensive IT asset management program. 2. Builds successful stakeholder relationships with other IT and business key stakeholders by developing a clear understanding of business needs, acting as a trusted advisor, and ensuring cost-effective delivery of IT services to meet those needs. 3. Provides strategic direction and oversight for the full life cycle of IT systems, working in close partnership with peers, and identifies where common approaches, solutions, and shared platforms provided by IT infrastructure and operations could drive efficiency.

4. Develop strategic priorities and measurable deliverables for integrated data and technology functions within the Office of Children and Families - focused on improving service coordination for vulnerable children and families. 5. Lead the advancement of technology initiatives with key system partners to significantly improve service coordination for vulnerable families - including OCF, the School District of Philadelphia, Juvenile Justice System (JJS), Public Health, Behavioral Health, Workforce Development, and Housing. 6. Directs the development of an infrastructure and operations sourcing strategy and provides executive oversight for strategic vendor and partner relationship management.

7. Deep understanding of current and emerging infrastructure & operations technologies and practices, and how other enterprises are employing them. 8. Lead the creation, planning, executing, monitoring, controlling, and closing of technology projects; troubleshoot and solve issues that arise, ensure stakeholder satisfaction and evaluate project and team performance. 9. backss current technology infrastructure across Office of Children and Families to identify upgrade priorities and build capacity to deliver modern IT infrastructure and data collection systems aligned with program needs and user-based design.

10. Design and lead implementation of data and technology user support strategies and tools for the workforce which drives continuous improvement, measures impact and shares results. 11. Works collaboratively with direct reports to support their career progression, nurture their development and to help them realize their potential. 12. Lead other relevant data and technology projects as assigned. Competencies, Knowledge, Skills and Abilities Experience and Skills Required: ---Excellent relationship-building and problem-solving abilities ---Detailed planning and implementation skills ---Strong project management skills and experience.

---Clear and concise communication of ideas and findings - in presentations and in writing ---Ability to identify several courses of action to make informed decisions about project development and implementation. ---Leadership/management and organizational skills; Self-starter who self backsses and solicits feedback from others to improve their performance. ---Effective supervision and management skills, such as establishing collaborative team structure and mechanisms, conflict/issue resolution, the ability to direct a project, and the ability to ensure a successful project lifecycle.

---Analytical and presentation skills, strategic thinking, and high professional ethics. ---Ability to establish and maintain effective working relationships with supervisor, leadership, associates, outside consultants and vendors. ---Knowledge of and experience with organization-wide data and technology strategy implementation. ---Microsoft Office Suite, including data analysis tools like Excel and/or Open-Source tools.

Qualifications ---Experience with the design and delivery of data and technology strategies at the organizational level ---Master's degree preferred in Public Administration, Social Science, Information Science, or related fields ---Minimum of 3 - 5 years in team leadership experience. OR Any equivalent combination of education and experience determined to be acceptable by the Office of Children and Families' Division of Performance Management and Technology. Additional Information Salary Not to Exceed: $100,000 - $120,000 Starting salary to be determined based on experience and qualifications.

Important: To apply, candidates must provide a cover letter and a resume. Discover the Perks of Being a City of Philadelphia Employee: ---We offer Comprehensive health coverage for employees and their eligible dependents ---Our wellness program offers eligibility into the discounted medical plan ---Employees receive paid vacation, sick leave, and holidays ---Generous retirement savings options are available ---Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program.

Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness. ---Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails. ---Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships.

Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too! Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth! The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia.

As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, interaction, interactionual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or interactionual violence victim status.

If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-xyz X or send an email to.

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