Technical Support Specialist | Philadelphia, PA

Detailed Information

  • Location: Philadelphia, PA

  • Company: Vtech Solution

upon SLAs (Service Level Agreements) with clients and customers, working within a team environment to achieve group goals, and process and improve existing services and outcomes. A Technical Support Specialist should be able to work independently and within a team setting.

They should also possess the knowledge and skillset to produce, test and validate automation techniques and specialties to consistently improve technology and business processes to ensure the identity management team is functioning at expected capacity. Skills: ---Provision and Revoke user access across multiple platforms including Cloud provisioning ---Experience with Active Directory ---Experience with Azure ---Experience

as a Salesforce Admin preferred ---Microsoft O365 proficiency ---Ability to work pro-actively ---Relies on experience and judgment to plan and accomplish goals ---Good interpersonal skills ---Strong team player ---Ability to communicate at different technical levels ---Develops, maintains and strengthens partnerships with other departments/ expansions to provide information support and collaboration of ideas, standards and goals ---Demonstrates flexibility with change ---Excellent oral and written communication skills including providing technical documents ---Excellent analytical skills ---Experience working in a team-oriented, collaborative environment Education: HS Diploma Language: English

Read Write Speak (Read, Write, Speak) Minimum Degree Required: Completed High School (Diploma or GED) ACTIVE DIRECTORY, IDENTITY MANAGEMENT, PROVISIONING, SERVICE LEVEL AGREEMENTS, TEAM PLAYER Address: 291 and Tinicum Island Road, 2 International Plaza, PA003 Work Performed On Site: Reason Details: Start Date: 11/14/2022 End Date: 02/17/2023 Schedule Notes: Monday-Friday 8:30-5pm

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