Location: Boston, MA
Company: Disability Solutions
issues in a timely manner. The Enterprise Application Support Intern will assist with the maintenance and improvement of documentation and business processes related to the enterprise applications. The Internship provides exposure to Enterprise Application Support best practices including exposure to some of the Enterprise Applications utilized at FMI and associated business processes, processes to triage a user-reported issues and manage user communication, exposure to software testing and release processes, and managing knowledge base documents.
-- The FMI Internship Program is offered to students currently registered in a degree program. It is a 10-12 week summer commitment, Full Time,
40 hours/week. Interns will gain a greater understanding of FMI through challenging project-based work, Spotlight Speaker Series with company executives, and the chance to connect with all employees by attending many company-wide events.
Key Responsibilities Field incoming Enterprise Application support tickets from users and as assigned by Service Desk. Communicate with the reporting/requesting user through all phases of the support/access request. -- Triage, research, and document reported issues using documented procedures. Manage user access rights requests as defined by access procedures and business rules. Troubleshoot and resolve access questions and issues. Provide clear and detailed
user access instructions and answer access questions as needed.
-- Become familiar with applications supported by the Enterprise Application Support team and applicable business processes. Update Knowledge Base articles to accurately document troubleshooting steps and common solutions for use by Enterprise Application Support team and application users. -- Qualifications Basic Qualifications Education & Experience -----Rising junior or senior pursuing a Bachelor's Degree in Computer Science, Software Engineering, or a related discipline ----- Good technical and troubleshooting skills in software applications ----- Comfortable exploring and learning about software applications and related business processes ----- Ability to follow documented processes with close attention to detail ----- Excellent analysis and debugging skills-- ----- Excellent customer service skills-- ----- Strong verbal and written communication skills ----- Ability to function as an individual contributor and/or a member of a team Preferred Qualifications -----Experience navigating and using Enterprise Application Software (i.
e. Microsoft D365, Salesforce, etc. ) from previous internship, work experience, or similar -----Familiarity--using support tools (Service Now ticketing and call tracking), techniques, and how technology is used to provide IT services--from previous internship, work experience, or similar --- Ability and desire to learn new applications and technologies --- Integrity, ingenuity, and inventiveness in the performance of assigned tasks --- Exposure to processes within a laboratory environment --- Commitment to FMI's values: passion, patients, innovation, and collaboration --- Understanding of HIPAA, and the importance of privacy of patient data
position that will allow you to be part of the complete life cycle of developing a new Saa S product that will transform their industry! This client seeks employees who are curious about technology, and wanting to grow within a company! You will be part of a development team, working on the companies primary platform, and a newer Saa S product for cyber security risk.
As a developer on the team, you will be a key part of the end of end development of the Saa S product that is sold to Fortune 1000 clients worldwide. Day to day you will extend your knowledge of modern C++ and software design best practices contributing to a central component of a larger software suite. You will expand your
skillset by adding knowledge of architecting and developing critical cloud-based applications. This development is heavy back end, but we do expect a full stack developer for this role, fluent with Java Script, Angular, or CSS.
Much of this environment is C++, but here are also applications created using C#, so familiarity with both languages is preferred. Any cloud experience is also a plus. This company offers incredible benefits, and job stability. If you are looking to build and support industry leading technology, and partner with a world class, diverse development team- let's chat! -Experience developing in C# -Any exposure to AWS cloud services -Experience working on an Agile team
-2+ years of C++ Development at the application level -Comfortable with STL (Standard template libraries) and design patterns within C++ -Knowledgeable about SQL databases and reading/writing SQL queries
advanced complex triggers, Visualforce pages, SOQL, SOSL, scheduled batch jobs and SOAP/REST Integrations Must have extensively worked on the development of advanced complex triggers, Visualforce pages, scheduled batch jobs and SOAP/REST Integrations Hands-on experience in administration setup, e.
g. managing users, security controls, and data as well as creating roles and profiles Security - Setup Profiles, Permission sets, Field level security Role hierarchy based on Organizational needs, in addition to sharing rules Experience creating reports using various types and dashboards Data Management: Experience in uploading/clean-up data using data loader. Experience creating validation
rules, pick list values, and lookup filters to help ensure data quality Experience customizing Account, Lead, Contact, Opportunity, Case objects. Experience configuring lead mapping, Setup account and Opportunity teams, setup Assignment rules, auto-response rules, and escalation rules to improve Sales and Service productivity/adoption Experience implementing several utility frameworks - Object copy, rollup summary, Custom Email App etc.
Experience implementing customer facing community portals Architect and design API enabled gateway for Salesforce web services Process Automation - Leverage Salesforce workflows and Process Builder to help automate dozens of manual processes. Experience
in designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, Visualforce pages and email generation according to application requirements Strong understanding of Salesforce configuration capabilities and the ability to recommend best practices and identify areas where custom development is required Experience authoring requirements, definition, design, and other related project and system documentation Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies Experience with Agile methodologies and running projects on Agile Ability to communicate with customers and provide consultation on Salesforce solutions Good problem-solving skills and ability to give optimal solutions Active Salesforce certifications: Admin/Developer/Architect Responsibilities: Serve as primary System architect and developer for the Salesforce environments Hands on configuration and development in addition to providing architectural oversight Provide solutions to business requests and design required architecture Handle administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks Respond to end user issues, enhancement requests and other administrative needs Coordinate the evaluation, scope, and completion of new development requests Manage existing and new integration of applications to Salesforce Work independently with members of the user community to define and document development requirements Effectively act as the liaison between our users and application development team Complete regular internal system audits and prepare for upgrades Work with line of business partners to establish suitable processes to support development and change management activities Assist in training of new users, and grow the Salesforce skill set and adoption across the organization Design and build high-performance, reusable, and reliable Apex code with best practices Write test classes for the class that you develop and ensure more than 80% code coverage Test bug fixes to make sure they work as per requirements, then deploy them to production Take ownership of project work and developing client relationships About Kyyba: Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.
At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.
Disclaimer: Kyyba is an Equal Opportunity Employer. Kyyba does not discriminate on the basis of race, religion, color, interaction, gender identity, interactionual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need. Rewards: Medical, dental, vision 401k Term life Voluntary life and disability insurance Optional Pre-paid legal plan Optional Identity theft plan Optional Medical and dependent FSA Work-visa sponsorship Opportunity for advancement Long-term assignment with opportunity for hire by client SELECT AWARDS An INC 5000 company for 10 years Corp!
Michigan Economic Bright Spots Crain's Detroit Business Top Staffing Service Companies in Detroit Tech Serve Alliance Excellence Award- IT and Engineering Staffing & Solutions Best of Mich Business winner in HR Wizards & Partnerships Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest 101 Best & Brightest Companies to Work for in Michigan
Software Engineer to join our Test Automation team. Your job will be to design and develop automated tests for our state-of-the-art robotics solution which controls fleets of mobile robots and industrial systems. What we do The Test Automation team is a group of resilient engineers focused on testing the systems to meet the highest engineering standards.
We are part of the core software and systems teams to design, build, scale and maintain a portfolio of software platforms and services. This team works in close cross-functional collaboration with our Breakpack, Bot, Controls, Production IT, and onsite Customer Deployment and Operations teams. What you'll do Design, develop, and enhance
a test framework leveraged by internal developers using C#. NET, Entity Framework, and WCF. Design, develop, and enhance automation tests using C#. NET, or Test Complete and Python Work with other teams to extend their automaton coverage and develop tools to enhance the testing capabilities.
Be a proactive communicator who enjoys working closely with creative and technical peers. Responsible for coordinating various automation efforts and delivering results Test, install, and setup target environments for state of the are automated material handling system. What you'll need A minimum of a Bachelor of Science in a related engineering discipline (ie. Computer Science, Mathematics, Electrical
Engineering, etc. ) 5+ years of software development and/or test automation experience Experience in developing software using C#/.
NET or Python. Must have experience/strong understanding of developing maintainable code and supporting documentation. Comfortable with both Microsoft Windows and Linux Operating Systems. Demonstrate passion about building high quality software, love solving problems and facing new challenges. #LI-EJ1 #LI-Hybrid About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies.
Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit . We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters.
We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, interaction, national origin, interactionual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Senior Programmer Analyst will work on a wide range of critical systems at the MBTA. This role is responsible for maintaining current functionality and serving as a subject matter expert in troubleshooting, break/fix, updates, and upgrades.
Additionally, this role will be tasked with working on methods to modernize platforms that have become outdated and to architect new solutions to these essentials' platforms and tools. The Senior Programmer Analyst will work with a variety of team members and staff inside and outside the Information Technology
Department. This position will collaborate closely with our internal Release Engineer to backup and provide secondary support to one another. This position is responsible for supporting, upgrading, and maintaining a wide breadth of platforms that are critical to the MBTA's operations.
Duties & Responsibilities Level 3 support for HASTUS Integrations applications. Stay up to date on Fare Systems application changes. Production support for the Fare Systems websites. Administration of Docu Sign. Administration of Salesforce. Creation of new functionality and modifications to functionality in Salesforce. Production support of Internal and External MBTA websites. Provide technical support
and work to identify, troubleshoot, and resolve system problems. Maintain and ensure sustainable growth of services by performing routine operational tasks as required and providing overall planning and direction for the technologies.
Monitor and track the health, performance, and usage of services through metrics, indicators, and analytics. Deliver full business solutions by developing and integrating various technical components. Evaluate requirements and proposed technical solutions to determine operational feasibility. Conduct user testing to ensure proper functionality prior to implementation. Follow and use IT Service Management process and tools to manage various components of service delivery including incidents, service requests, IT work orders, and configuration changes.
Develop and maintain internal and user documentation. Perform all other duties and projects that may be assigned. Physical Demands and Working Conditions The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Available to work all shifts and locations as assigned or directed.
Available to work as per assignment by the MBTA twenty-four (24) hours per day, seven (7) days per week as directed by supervisory staff for severe weather conditions, emergencies or any other circumstances that may potentially impact service or the safety of service. Have the ability to work any and all shifts and/or locations assigned or directed. Supervision No direct reports Minimum Requirements & Qualifications Minimum Education Bachelor's degree from an accredited institution in an IT related field Minimum Experience and Required Skills Four (4) years of experience working with and managing Salesforce and.
NET development. Knowledge of one or more of the following programming/scripting languages: C#, Java, ASP 3.0, GIRO OIG, Java Script, T-SQL, Oracle Scripting, ASP, Power Shell, Batch. Working knowledge of Microsoft Power Automate or Power Platform or similar automation platforms. Experience taking requirements and generating designs and implementing a final solution from scratch. Experience with using IT Service Management process and tools for managing incidents, service requests, and configuration changes. Self-motivated and organized with the ability to multitask and work with minimal supervision.
Take ownership and ability to work within deadlines / timelines and within the scope. Strong written, verbal communication, and presentation skills. Preferred Experience and Required Skills Two-Five (2-5) years of experience with HASTUS. Familiarity or experience with Ektron CMS. Familiarity with Jet Brains Team City. Familiarity with Pingdom. Familiarity or experience with Apache and IIS servers. Experience managing Docu Sign and power form creation. Experience managing Tableau Experience developing integrations with Pager Duty.
Working knowledge of various AWS services and management of them. Working knowledge of Microsoft SQL and SQL Server Substitutions Include A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor's degree requirement. An associate degree from an accredited institution an additional three (3) years of directly related experience substitutes for the bachelor's degree requirement. A master's degree in a related subject substitute for two (2) years of general experience. A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience.
Job Conditions: Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English Ability to provide internal and external customers with courteous and professional experiences Ability to work effectively independently and as part of a team (or supervise, if required) Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection) Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and medical Clinic screening, potentially including a physical examination and drug and alcohol screenings Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service Disclaimers and Definitions: General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established. Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job.
Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements. Work Eligibility: Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA.
In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U. S. Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing. On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority. Essential / Emergency Staff: During declared " states of emergency, " employees working in this classification are required to report to work for their assigned work hours or as directed by management.
ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-xyz X or xyz X@. Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit /careers-app-definitions.
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