Location: Livonia, MI
Company: Virtualvocations
and/or families in providing support and education to enroll in CMS programs - Medicaid and/or Medicare - along with other assistance programs Required Qualifications, Training, and Education: MA in Counseling or MSW required 5-7+ years of experience in direct patient care required Benefits Management experience required LMSW or LCPC preferred
marketing and sales tech stack and drive accurate attribution Qualifications: 1+ years of customer facing experience in a Customer Success, Account Management or Professional Services role Experience managing 50+ accounts Deep understanding of the needs of growing businesses and a strong business acumen Hands-on experience with Marketing Platforms (e.
g. Drift/Hub Spot/Salesforce/Outreach) Familiarity with managing high volumes of customers
Associated degree preferred Three (3) years' work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center, or management Two (2) HME claims experience preferred Experience in a Medicare certified HME, IV, or HH environment that routinely bills insurance
for the sales teams proactively Required Qualifications: 6+ years of progressive experience in Healthcare in client management roles Strong understanding of the Healthcare domain, trends and healthcare strategies Ability to guide and influence teams without direct authority Master level of proficiency in Power Point and demonstrated ability to put together highly polished content Bachelor's degree in a Healthcare related field or business field
service experience Experience with technology and Microsoft applications High school diploma or equivalent (Associate's or Bachelor's degree preferred) Experience in a customer support center, preferably supporting business to business services or technology Familiarity with the insurance industry
