Location: Lodi, OH
Company: Farmers National Bank Of Canfield
orderly operations of teller staff and the vault. Generate referrals as well as coach tellers on sales and referral techniques/opportunities. ESSENTIAL DUTIES and RESPONSIBILITIES include, but are not limited to the following: Strong knowledge of all bank products and services, to include features and benefits.
Present various options and suggestions that best fit the needs of each client. Participate in bank's referral and sales programs, sales campaigns, and sales training in order to meet specific goal expectations on a weekly, monthly, quarterly and/or yearly basis. Coordinate daily with Branch Manager regarding sales and service operations. Coach tellers to meet their daily sales
referral goals and provide excellent customer service. Prepare necessary documents to open new accounts and maintain accounts based on client's specific needs. Assist clients with loan-related questions and processes.
Prepare loan clients for what to expect during the loan application process and uncover opportunities for further exploration. Prepare contracts; renew IRA Certificates and all related IRA transactions. Open, redeem, and calculate interest on Certificates of Deposit. Assist customers with Safe Deposit Box rentals in accordance with the FNB Safe Deposit Box Manual. Ensure that all negotiable instruments, Safe Deposit Box records, and confidential records in the work area
are properly secured each day. Balance vault cash, ATM, and branch totals in addition to monthly teller cash audits.
Ensure that vault cash is managed under dual control to include vault transactions, cash orders/shipments, audits, and the proper strapping and dating of currency denominations from teller to Federal Reserve. Show empathy and compassion toward customers when assisting with requests, complaints, research and follow-up on details to resolve matters to the customer's satisfaction. Ensure each teller balances daily, provide assistance to locate differences, ensure that all differences are properly initialed and, if required, report to manager immediately.
Possess a constant awareness of lobby activity to efficiently and effectively service customers (i. e. ) adjust time spent on new account transactions when additional customers are waiting. Knowledge of competing bank's products, promotions, and operations to effectively make recommendations to gain strength within that market. Ensure that dual control policies are known and followed by all staff members where ever dual control procedures are in place. Authority to open and close branch following proper security procedures Authorization to sign official checks and CD's, not to exceed $50,000 and to complete teller system overrides.
Make outbound sales calls to current and prospective clients. Run a teller window as needed. Flexibility with work schedules to accommodate branch staffing requirements in order to service needs and create a work environment conducive to teamwork. Other duties as assigned EDUCATION and/or EXPERIENCE: High School diploma or General Education degree (GED); College degree preferred Minimum of two (2) years retail banking experience as a teller or customer contact/sales position. Minimum of one (1) year opening new accounts, sales and operations preferred.
Previous supervisory and sales experience highly preferred OTHER SKILLS and ABILITIES: Ability to lead and motivate a team and constant involvement in the bank's referral program. Must have excellent judgment/decision making skills, time management and organizational skills Ability to present a professional image and maintain a high level of personality and confidentiality Must have strong communication skills in order to educate staff on changes in policy or new policies/procedures Strong knowledge of daily branch, vault and ATM operations. Expected to exercise sound judgment in resolving client and/or employee issues Farmers National Banc Corp.
is an Equal Opportunity Employer: disability/veteran Qualifications Education High School (required) Skills Sales Experience (required) Cash Handling (required) Customer Service (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.35(c)
members and potential members. Their role is to create a welcoming, friendly environment for members as soon as they enter the doors or begin drive-through transactions. The individual processes a variety of personal and business financial transactions for members and inform members about other Hopewell Federal products and services from which they could benefit.
Job Duties: Present an overall professional image in the areas of dress, communications and conduct. • Process Financial Transactions (i. e. cash withdrawals, deposits, payments, account maintenance, loan/visa payments). • Process transactions accurately and efficiently. • Inform Members about Products & Services and current
promotions (i. e. referring members to Hopewell's investment services and lending teams)• Conform/Comply with all applicable Hopewell policies and procedures and regulations.
• Balance cash drawers accurately. • Perform positively in a team environment, working toward achieving branch performance goals. • Perform other work as assigned. QUALIFICATIONS: • Present a professional image at all times• Effective and positive communication skills (listening, inquiring and educating)• Demonstrated sales ability at past employers• Demonstrate conduct that displays a focus on the customer/member• Demonstrated knowledge of product & services• Detail oriented• Able to follow policy, processes, and
procedures• Strong time management skills• Dependable• Proficient with Computer Systems, MS products, and banking systems• Ability to achieve positive outcomes with upset/anxious members• Must be able to work some Saturdays 9:00 AM - 12:00 PM and be available Monday - Friday during normal business hours.
Hopewell Federal Branch Hours are: Monday - Thursday: 9:00 - 5:00Friday: 9:00 - 6:00Saturday: 9:00 - 12:00 Employment Type: Part-Time Job Posted by Applicant Pro
the integrity of the teller line. Qualifications: Education: High school diploma or general education (GED). One year of education and/or training beyond high school, preferred. Or equivalent combination of education and experience. Licenses/Certifications: None.
Experience: One year of related experience and/or training. General PC knowledge. Prior cash handling experience. Previous sales experience preferred. Essential Functions: A: Job Specific: Greet customers, identify their business needs, complete request and answer questions. Research issues and correct discrepancies. Accept and process cash item deposits, savings deposits, withdrawals and cash checks. Process loan, credit card
and utility payments. Redeem savings bonds. Reconcile night deposits and mailed-in transactions. Oversee the vault and ATM when assigned. Follow all cash handling procedures to ensure proper balancing and all money is properly secured and accounted for.
Complete and process holds/CTR's as required. Ensure that all safety and security measures are being maintained at all times. Follow proper dual control measures when required. Complete logs and assist with audits. Maintain the security of personal keys and assigned codes. Maintain assigned cash levels. Balance drawer. Research any over and short issues. Sell gift cards and other bank services. Identify cross sell opportunities and refer
to a Personal Banker for follow-up. Utilize back office capture to send transactions to corporate.
Reconcile any balancing issues. Maintain flexibility in scheduling to work all hours and locations within the market(s) as assigned. Knowledge/Skills/Abilities: The ability to communicate effectively and clearly, both in verbal and written communications. Excellent interpersonal skills. Strong knowledge of the business area that is being supported. Self-directed and motivated. The ability to manage multiple tasks. Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Sutton Bank is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, age, national origin, interactionual orientation, gender identity, disability or protected veteran status. Job Posted by Applicant Pro
the integrity of the teller line. Qualifications: Education: High school diploma or general education (GED). One year of education and/or training beyond high school, preferred. Or equivalent combination of education and experience. Licenses/Certifications: None.
Experience: One year of related experience and/or training. General PC knowledge. Prior cash handling experience. Previous sales experience preferred. Essential Functions: A: Job Specific: Greet customers, identify their business needs, complete request and answer questions. Research issues and correct discrepancies. Accept and process cash item deposits, savings deposits, withdrawals and cash checks. Process loan, credit card
and utility payments. Redeem savings bonds. Reconcile night deposits and mailed-in transactions. Oversee the vault and ATM when assigned. Follow all cash handling procedures to ensure proper balancing and all money is properly secured and accounted for.
Complete and process holds/CTR's as required. Ensure that all safety and security measures are being maintained at all times. Follow proper dual control measures when required. Complete logs and assist with audits. Maintain the security of personal keys and assigned codes. Maintain assigned cash levels. Balance drawer. Research any over and short issues. Sell gift cards and other bank services. Identify cross sell opportunities and refer
to a Personal Banker for follow-up. Utilize back office capture to send transactions to corporate.
Reconcile any balancing issues. Maintain flexibility in scheduling to work all hours and locations within the market(s) as assigned. Knowledge/Skills/Abilities: The ability to communicate effectively and clearly, both in verbal and written communications. Excellent interpersonal skills. Strong knowledge of the business area that is being supported. Self-directed and motivated. The ability to manage multiple tasks. Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Sutton Bank is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, age, national origin, interactionual orientation, gender identity, disability or protected veteran status. Job Posted by Applicant Pro
Provide exceptional customer service with each interaction. Exercise good judgment when performing job functions to safeguard the assets of the bank and the customer. Greet customers, identify their business need, complete request and answer questions.
Research issues and correct discrepancies. Accept and process cash item deposits, savings deposits and withdrawals. Process loan, credit card and utility payments. Redeem and sell savings bonds. Reconcile night deposits and mailed-in transactions. Oversee the vault and ATM when assigned. Follow all cash handling procedures to ensure proper balancing and all money is properly secured and accounted for. Complete and process holds/CTR's as
required. Ensure that all safety and security measures are being maintained at all times. Follow proper dual control measures when required. Complete logs and assist with audits.
Maintain the security of personal keys and assigned codes. Cash checks. Maintain assigned cash levels. Balance drawer. Research any over and short issues. Adhere to customer service standards. Sell gift cards and other bank services. Identify cross sell opportunities and refer to Personal Banker for follow-up. Utilize back office capture to send transactions to corporate. Reconcile any balancing issues. Maintain flexibility in scheduling to work all hours and locations within the market (s). Complete required annual on-line training. Attend classes as required. Job Posted by Applicant Pro
