Location: Heath, OH
Company: Hopewell Federal Credit Union
members and potential members. Their role is to create a welcoming, friendly environment for members as soon as they enter the doors or begin drive-through transactions. The individual processes a variety of personal and business financial transactions for members and inform members about other Hopewell Federal products and services from which they could benefit.
Job Duties: Present an overall professional image in the areas of dress, communications and conduct. • Process Financial Transactions (i. e. cash withdrawals, deposits, payments, account maintenance, loan/visa payments). • Process transactions accurately and efficiently. • Inform Members about Products & Services and current
promotions (i. e. referring members to Hopewell's investment services and lending teams)• Conform/Comply with all applicable Hopewell policies and procedures and regulations.
• Balance cash drawers accurately. • Perform positively in a team environment, working toward achieving branch performance goals. • Perform other work as assigned. QUALIFICATIONS: • Present a professional image at all times• Effective and positive communication skills (listening, inquiring and educating)• Demonstrated sales ability at past employers• Demonstrate conduct that displays a focus on the customer/member• Demonstrated knowledge of product & services• Detail oriented• Able to follow policy, processes, and
procedures• Strong time management skills• Dependable• Proficient with Computer Systems, MS products, and banking systems• Ability to achieve positive outcomes with upset/anxious members• Must be able to work some Saturdays 9:00 AM - 12:00 PM and be available Monday - Friday during normal business hours.
Hopewell Federal Branch Hours are: Monday - Thursday: 9:00 - 5:00Friday: 9:00 - 6:00Saturday: 9:00 - 12:00 Employment Type: Part-Time Job Posted by Applicant Pro
most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities Engages clients as they enter
the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, , and ATMs to complete their banking needs whenever, wherever, and however they want Assists clients and the branch team by helping
with new account openings when needed Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Required qualifications, capabilities, and skills 6+ months of customer service experience High school diploma or GED equivalent Preferred qualifications, capabilities, and skills Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills Strong desire and ability to influence, educate, and connect customers to technology Cash handling experience Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, interactionual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
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