Loan Operations Specialist I | Little Rock, AR

Detailed Information

  • Location: Little Rock, AR

  • Company: Bank OZK

coupon requests and code changes Book Secondary Market, New Start, CRA and Personal Loans Set up payments via ACH and check by phone Process requests for charge offs, repossessions and late fee waivers Process loan loss/bankruptcy payments Loan payoff quotes Post incoming wires File and/or scan documents Support Loan Officers, Loan Assistance and other front line staff Post loan payments by mail Process credit verification requests Process returned mail Process returned checks Review all work from previous day for accuracy Maintain good punctuality and attendance at work Marginal Duties: 1.

Other duties as assigned. Knowledge, Skills & Abilities: Computer skills including Microsoft Office

Suite Ability to handle confidential information professionally Ability to learn and perform in a fast paced environment Ability to calculate figures such as percentages, fractions and interest Ability to multi task and adapt to change Ability to work without close supervision Excellent internal and external customer service skills Good written and verbal communication skills Ability to work well under pressure and with deadlines Ability to adapt to repeated interruptions Ability to work well with others in a team environment Ability to respond to requests and demands professionally and promptly Ability to learn and follow Bank policies and procedures High attention to detail with exceptional

organi zational and time management skills Equipment Used in Job Performance/Working Environment: Computer Telephone Scanner 10-Key Calculator Multi-Function Device Facsimile Machine Moderate noise level Major Job Demands (Physical/Mental): Knowing and following bank policies and procedures Decision-making Problem-solving Ability to adapt to repeated interruptions Ability to work under deadlines Ability to work overtime

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