Location: Bolivar, MO
Company: Limebank
transactions in a timely and effective positive manner. The position is responsible for performing routine branch and customer services duties. As a Bank Teller, you will also be responsible for providing excellent customer service and maintaining accurate records.
We are seeking an individual with exceptional customer service and attention to detail skills. The ideal candidate also possesses good prioritization, organization, and communication skills. If you have a passion to succeed and serve our customers, come grow with Lime Bank! WHY JOIN OUR TEAM? Competitive Pay Team-centric work environment Generous paid time off Medical, Dental, Vision, and Life Insurance FSA, STD, and LTD benefits
Simple IRA Retirement Plan Advancement opportunities WHAT IS REQUIRED? A High School diploma or equivalent is required. Prior experience in a customer service role is preferred.
Basic computer knowledge, interpersonal skills, and ten key calculators, and computer keyboard-by-touch experience are preferred. WHAT WILL I DO? Receive and process financial transactions, including deposits, withdrawals, transfers, money orders, and loan payments. Timely and effectively handles these requests while providing a positive experience. Ensure accuracy and attention to detail when processing transactions and completing account documentation. Responsible for opening new deposit accounts, including
checking, savings, and certificates of deposit, and IRAs. Assist customers with their account transaction needs.
This includes deposits, withdrawals, savings, checking, etc. Maintain compliance and ensures consistency by balancing cash drawer and daily transactions and accurately posting transactions to customer accounts. Establish and follows the policies and procedures of the Bank. Administrative duties and more!
financial solutions to help customers secure their financial well-being while making banking easy. UMB’s branches offer many opportunities to expand your financial education & grow your career within Consumer banking and UMB. We believe questions nurture conversations, leading the way to meaningful financial recommendations for our customers.
Relationship banking is not a one-size-fits-all approach; we differentiate ourselves by delivering the unparalleled customer experience. Just as you’ll play an important role in achieving UMB’s business objectives, we’re committed to helping you achieve your own goals. As a Personal Banker, you’ll receive extensive training on UMB’s products and
services, the sales process, and offering financial solutions. You can also expect to work closely with UMB leaders, learning from their mentorship and expertise. How You Will Spend Your Time Asking personalized questions to convert transactions, account maintenance and other routine service requests into cross-sell conversations that deepen client relationships while meeting the customers needs Personally creating sales opportunities by calling leads, visiting businesses to offer workplace banking, and developing referral networks Achieving your daily key performance metrics while balancing competing priorities Learning processes like transactions, managing a cash drawer and completing bank
documentation that you consistently perform according to industry and legal standards Other job duties as assigned We’re excited to talk to you if You thrive in a high-energy, sales-driven team, and leverage daily coaching and feedback to polish your sales outcomes You use your expert product knowledge and conversation skills to build upon your customers' needs and make a true difference in their financial lives You communicate in a compelling manner, project a positive image, and enjoy solving problems and creating positive outcomes You demonstrate attention to detail whether completing documents or explaining features and benefits You have a HS Diploma or equivalent You have one year of experience in a retail environment engaging with customers and making product recommendations that lead to sales or relevant experience You have reliable transportation and ability to work branch hours, including weekends and some evenings You have the ability to obtain NMLS registration within 90 days Compensation Range Minimum $31,080.00 - Mid Point $41,423.00 The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors.
In addition, this range does not encompass the full earning potential for this role.
Please see the description of benefits included with this job posting for additional information UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits.
Benefit offerings and eligibility requirements vary. Are you ready to be part of something more? You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what.
And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, interaction (including gender, pregnancy, interactionual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to xyz X@ to let us know the nature of your request.
If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.
to the other departments within the bank as appropriate, and to resolve complex customer service issues within a variety of branches Department: Banking Center Operations Reports to: Retail Banking Group Manager Exemption Status: Non-Exempt Pay Differential: 10% over hourly rate Essential Duties/Responsibilities: Flexibility of work schedule Work at variety of branches during all business hours to ensure staffing is appropriate to serve the needs of customers.
Commute to different banking centers as needed. Delivers excellent customer service Provides friendly, accurate, and efficient service to both customers and non-customers. Develops a rapport with the bank's regular customer base
in order to ensure personalized service through a solid business relationship. Answers basic inquiries and provides information to prospective and current customers regarding interest rates, account charges, and other pertinent account information while complying with disclosure requirements, regulations and consumer privacy policies.
Performs research and assists with resolving customer problems in a timely manner. Processes in-person retail and commercial customer transactions Receives checking and savings deposits: verifies cash (amounts & validity) and ensures proper check endorsements, receives proper identification, enters deposits into computer records, and issues receipts of deposit.
Cashes checks and processes withdrawals; pays out money after verification of correct signatures/endorsements, receipt of proper identification, assurance of validity of documents and confirmation of customer balances.
Accepts loan (mortgage, consumer, etc. ) & other types of payments: verifies payment amount, processes payment as necessary and issues receipts. Processes other related transactions and services (Including, but not limited to, wire transfers, stop payments, cash advances, gift card and reloadable card sells and maintenance, , personal money orders, cashier's checks, Travelers' Checks, cash advances, , etc. ) Recommends bank products and services to customers and prospects Promotes and explains all types of bank products/services.
Initiates conversations to uncover customer needs and is capable of closing the sale and/or referring customers to the appropriate staff and/or department. Engages in cross-sell and business development activities both in person and over the phone in order to expand existing relationships and build new relationships with prospective customers while also maintaining a focus on contributing to the overall growth, profitability, and success of Guaranty Bank. Consistently meets or exceeds sales goals and cross-sell ratios set by management.
May occasionally accompany managers or officers on outside sales calls. Opens and maintains a variety of account types for personal and commercial customers Assists customers in the selection of various accounts and financial services by backssing customer needs and explaining the benefits of appropriate Guaranty Bank products and services Processes new account transactions - reviews account applications, receives proper identification, inputs customer data into bank software, produces account documents, obtains appropriate signatures, receives opening deposits, etc.
while ensuring that all Guaranty Bank policies and procedures as well as applicable banking regulations are followed.. Performs maintenance on existing accounts (address changes, disputes, etc. ) Maintains a working knowledge of the rules and opening and maintenance procedures for all account types (Individual Retirement Accounts - Traditional & Roth; Business Accounts - Sole Proprietorships (DBA), Lodge/Association/Organization, Limited Liability Companies (LLC), Partnerships. Corporations - For Profit & Not For Profit) and for all account ownerships (Individual; Joint; Payable on Death; Trust; Conservatorship; Representative Payee; Estate; Uniform Gift to Minors Account (UTMA); etc.
) Assists customers in the closing of accounts as requested Performs routine banking center activities Opens/closes vault. Records and processes night depository bags. Accepts and processes check orders. Counts, checks and packages coin and currency. Balances and replenishes Automatic Teller Machines. Utilizes Cash Recycler Machine to accept and distribute cash to customers. Balances, manages cash inventory, and trouble shoots Cash Recycler Machine Balances and manages the cash inventory of the Cash Vault.
Balances and manages the inventory of the bank's gift and reloadable card stock. Performs daily settlement of cash advance machine. Scans and transmits work to Proof Department (Corrects piggy-backs, etc. as necessary) Admits customers to safe deposit boxes. Ensures that the work station is properly stocked with forms, supplies, etc. Maintains neat and clean appearance of banking center (Ensures forms are stocked and neat; wipes down counters/workspaces; cleans spills/tracked in dirt; picks up trash; etc. ) Creates and mails new account welcome letters. Prepares and updates new account packets.
Accepts and processes check orders. Assists customers with the balancing of check ledgers. Completes additional banking center activities Maintains Safe Deposit Boxes as needed (Sends payment coupons/reminders; monitors past due accounts and sends delinquent notices as required/Follows all bank procedures) May perform functions of a Notary Actively participates in sales, service and product training meetings. Contributes to the fulfillment of department and company objectives and goals Performs as a team member in allocating and coordinating work flow. May assist in training new employees, answering co-worker questions and providing leadership to less experienced employees.
Maintains effective co-worker relationships. Suggests ideas to improve operational and/or sales activities. Contributes to and at times leads banking center huddles. Adheres to all department and company policies and procedures and follows applicable banking regulations Manages the cash inventory of the banking center ensuring that branch and cash limits are adhered to while also allowing accessibility of funds to our customers. Balances cash drawer daily, including periodic batching of cashed checks.
Reports any discrepancies to supervisor as necessary. Follows appropriate bank safety/security procedures, including proper banking center opening/closing routines and dual control measures. Follows all requirements of the Customer Identification Policy Examines checks deposited and determines proper funds availability based on regulation requirements and completes Hold Notices. (Places holds on accounts for uncollected funds. ) Performs additional job related duties as assigned or required Possesses the ability to value people from different backgrounds and believes in treating all people with respect from an inclusion standpoint.
Equipment/Software Operating Requirements: Windows based PC (MS Word/Excel) Core Bank Software 10-key calculator Copy Machine Elan (Transfund) Fax Machine Typewriter Telephone Imagic Physical/Mental/Interpersonal Requirements: Have the ability to acquire knowledge of and to adhere to various bank policies and government regulations/laws that govern teller functions (including, but not limited to, Bank Secrecy Act/Anti-Money Laundering, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E) Have the ability to acquire and apply a working knowledge of bank products and services Follow the Guaranty Bank Code of Conduct and other related policies and regulations, maintaining integrity, honesty and utmost ethical standards at all times Possess strong mathematical skills Have the ability to communicate effectively in both oral and written form Possess strong computer skills Demonstrate attention to detail and ability to maintain accuracy in daily duties Uphold confidentiality and customer privacy in all situations Remain flexible to withstand unpredictable changes to workflow and schedules Interact and communicate effectively with various types of external and internal customers Display ability to be resourceful, to act independently and to recognize unusual situations in which higher intervention may be necessary Maintain a customer-focused, helpful, friendly and polite attitude while remaining calm and professional in a variety of circumstances Present a conservative, neat and professional appearance in dress and action Sit and stand at a desk in front of computer terminal while interacting with customers for extended periods of time Lift and carry up to 50 lbs (teller drawer, cash bags, supplies) Move around within office and between banking center locations Working Conditions: Duties are performed in an office environment in a professional business setting.
Position requires travel to Operations Center and/or between Banking Centers for meetings/training. Work pace can be very fast during peak periods of the day, week or month. Overtime may be required. Saturday hours are required. Pre-employment credit check, background check, and drug screen is required. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
decisions, and closing approved loans. Responds to questions concerning all aspects of commercial banking from various sources. Responsible for servicing commercial loan, deposit relationships, and knowledgeable of SBA guidelines. Responsible for managing a large number of business relationships, producing quality commercial loans to achieve acceptable rates of return for the loan relationship, and enhance the relationship by focusing on gathering commercial deposits balances and identifying treasury management opportunities.
Ideal candidates would have a Bachelor's degree in accounting, business administration, finance, or related field, or equivalent experience with 3-5 years' experience
in lending. Ability to manage complex credits. Strong customer retention and expansion skills. Excellent communication skills. Ability to organize and analyze complex financial information.
PC knowledge including spreadsheets and word processing capabilities. Involvement with community and/or civic organizations. Guaranty Bank is a local full-service bank, which strives to have a positive impact through volunteerism, philanthropy, and a responsible approach to financial services. Guaranty Bank is dedicated to meeting the financial needs of the surrounding community and exceeding expectations of our customers. Pre-employment credit check, criminal background check and drug screen is required.
Department: Banking Center Operations Reports to: Retail Banking Manager Exemption Status: Non-Exempt Essential Duties/Responsibilities: Delivers excellent customer serviceo Provides friendly, accurate, and efficient service to both customers and non-customers.
o Develops a rapport with the bank's regular customer base in order to ensure personalized servicethrough a solid business relationship. o Answers basic inquiries and provides information to prospective and current customers regardinginterest rates, account charges, and other pertinent account information while complying withdisclosure requirements, regulations and consumer privacy policies. o Performs research and assists with
resolving customer problems in a timely manner. Processes in-person retail and commercial customer transactionso Receives checking and savings deposits: verifies cash (amounts & validity) and ensures proper checkendorsements, receives proper identification, enters deposits into computer records, and issuesreceipts of deposit.
o Cashes checks and processes withdrawals; pays out money after verification of correctsignatures/endorsements, receipt of proper identification, assurance of validity of documents andconfirmation of customer balances. o Accepts loan (mortgage, consumer, etc. ) & other types of payments: verifies payment amount, processes payment as necessary and issues receipts.
o Processes other related transactions and services (Including, but not limited to, wire transfers, stoppayments, cash advances, gift card and reloadable card sells and maintenance, , personal money orders, cashier's checks, Travelers' Checks, cash advances, , etc.
) Recommends bank products and services to customers and prospectso Promotes and explains all types of bank products/services. o Initiates conversations to uncover customer needs and is capable of closing the sale and/or referringcustomers to the appropriate staff and/or department. o Engages in cross-sell and business development activities both in person and over the phone in order toexpand existing relationships and build new relationships with prospective customers while alsomaintaining a focus on contributing to the overall growth, profitability, and success of Guaranty Bank.
o Consistently meets or exceeds sales goals and cross-sell ratios set by management. o May occasionally accompany managers or officers on outside sales calls. Opens and maintains a variety of account types for personal and commercial customerso Assists customers in the selection of various accounts and financial services by backssing customerneeds and explaining the benefits of appropriate Guaranty Bank products and serviceso Processes new account transactions - reviews account applications, receives proper identification, inputs customer data into bank software, produces account documents, obtains appropriate signatures, receives opening deposits, etc.
while ensuring that all Guaranty Bank policies and procedures as well asapplicable banking regulations are followed.. o Performs maintenance on existing accounts (address changes, disputes, etc. )o Maintains a working knowledge of the rules and opening and maintenance procedures for all accounttypes (Individual Retirement Accounts - Traditional & Roth; Business Accounts - Sole Proprietorships(DBA), Lodge/Association/Organization, Limited Liability Companies (LLC), Partnerships.
Corporations -For Profit & Not For Profit) and for all account ownerships (Individual; Joint; Payable on Death; Trust; Conservatorship; Representative Payee; Estate; Uniform Gift to Minors Account (UTMA); etc. )o Assists customers in the closing of accounts as requested Performs routine banking center activitieso Opens/closes vault. o Records and processes night depository bags. o Accepts and processes check orders. o Counts, checks and packages coin and currency.
o Balances and replenishes Automatic Teller Machines. o Utilizes Cash Recycler Machine to accept and distribute cash to customers. o Balances, manages cash inventory, and trouble shoots Cash Recycler Machineo Balances and manages the cash inventory of the Cash Vault. o Balances and manages the inventory of the bank's gift and reloadable card stock. o Performs daily settlement of cash advance machine. o Scans and transmits work to Proof Department (Corrects piggy-backs, etc. as necessary)o Admits customers to safe deposit boxes. o Ensures that the work station is properly stocked with forms, supplies, etc.
o Maintains neat and clean appearance of banking center (Ensures forms are stocked and neat; wipesdown counters/workspaces; cleans spills/tracked in dirt; picks up trash; etc. )o Creates and mails new account welcome letters. o Prepares and updates new account packets. o Accepts and processes check orders. o Assists customers with the balancing of check ledgers. Completes additional banking center activitieso Maintains Safe Deposit Boxes as needed (Sends payment coupons/reminders; monitors past dueaccounts and sends delinquent notices as required/Follows all bank procedures)o May perform functions of a Notaryo Actively participates in sales, service and product training meetings.
Contributes to the fulfillment of department and company objectives and goalso Performs as a team member in allocating and coordinating work flow. o May assist in training new employees, answering co-worker questions and providing leadership to lesinteractionperienced employees. o Maintains effective co-worker relationships. o Suggests ideas to improve operational and/or sales activities. o Contributes to and at times leads banking center huddles. Adheres to all department and company policies and procedures and follows applicable bankingregulationso Manages the cash inventory of the banking center ensuring that branch and cash limits are adhered towhile also allowing accessibility of funds to our customers.
Balances cash drawer daily, includingperiodic batching of cashed checks. Reports any discrepancies to supervisor as necessary. o Follows appropriate bank safety/security procedures, including proper banking center opening/closingroutines and dual control measures. o Follows all requirements of the Customer Identification Policyo Examines checks deposited and determines proper funds availability based on regulation requirementsand completes Hold Notices.
(Places holds on accounts for uncollected funds. ) Performs additional job related duties as assigned or required Equipment/Software Operating Requirements: Windows based PC (MS Word/Excel)Core Bank Software 10-key calculator Copy Machine Elan (Transfund)Fax Machine Typewriter Telephone Imagic Physical/Mental/Interpersonal Requirements: • Have the ability to acquire knowledge of and to adhere to various bank policies and governmentregulations/laws that govern teller functions (including, but not limited to, Bank Secrecy Act/Anti-Money Laundering, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E)• Have the ability to acquire and apply a working knowledge of bank products and services• Follow the Guaranty Bank Code of Conduct and other related policies and regulations, maintainingintegrity, honesty and utmost ethical standards at all times• Possess strong mathematical skills• Have the ability to communicate effectively in both oral and written form• Possess strong computer skills• Demonstrate attention to detail and ability to maintain accuracy in daily duties• Uphold confidentiality and customer privacy in all situations• Remain flexible to withstand unpredictable changes to workflow and schedules• Interact and communicate effectively with various types of external and internal customers• Display ability to be resourceful, to act independently and to recognize unusual situations in whichhigher intervention may be necessary• Maintain a customer-focused, helpful, friendly and polite attitude while remaining calm andprofessional in a variety of circumstances• Present a conservative, neat and professional appearance in dress and action• Sit and stand at a desk in front of computer terminal while interacting with customers for extendedperiods of time• Lift and carry up to 50 lbs (cash drawer, cash bags, supplies)• Move around within office and between banking center locations Working Conditions: Duties are performed in an office environment in a professional business setting.
Position requires occasionaltravel to Operations Center and/or between Banking Centers for meetings/training. Work pace can be very fast duringpeak periods of the day, week or month. Overtime may be required. Saturday hours are required.
Relationships: Works closely with departmental teammates. Interacts with a variety of customer types. Eligibility Requirements (Minimum Qualifications): Achievement of a high-school degree or equivalent (or working towards completion) required. Prior customerservice, cash handling, and sales experience highly desired.
