Location: Grand Rapids, MI
Company: Mercantile Bank
have an interest in joining a team that operates with INTEGRITY and PURPOSE, consider Mercantile Bank as a potential employer. SUMMARY As a Business Banking Lender, you will be part of the newly developed Business Banking team! Your areas of focus will be to build a network of Center of Influences and to partner with business banking clients and prospects with revenues generally below $5MM.
You will work to identify the best opportunities for your client and work to deepen the banking relationship through loan, deposit, and treasury services. This is a great opportunity to be involved in the Grand Rapids community and to use your experience and creative thinking to help to create processes
and client experiences that will grow the portfolio and generate revenue for the bank. You will be eligible for a full benefits package that includes medical, dental, vision, a flexible spending account (FSA), paid vacation and sick time, life insurance, a 401(k) with a match at 100% up to the first 5% of your contribution, discounted bank services, adoption assistance, exceptional training and development opportunities, and more!
JOB DUITIES Engage with business banking clients and prospects in order to uncover and meet their borrowing, depository, and treasury needs. Develop relationships with Centers of Influences within your market to identify new business banking opportunities. Manage
a portfolio of business banking relationships to meet client needs on an ongoing basis.
Maintain a prospect list and work to create unique and specialized customer experiences to attract them as new clients. Manage internally referred business banking prospects from your Commercial, Mortgage, Branch and Treasury partners. Represent the Bank at various community functions, particularly those in which business banking clients are present. Participate in community outreach programming aimed at early-stage business owners seeking to better understand the business lending process. Review loan requests for suitability to the Bank's credit, profitability and policy standards.
Provide timely and direct feedback relating to Mercantile's newly developed systems and processes aimed at creating excellent client experiences and internal efficiencies. Assist in the development and maintenance of marketing plans for both existing and prospective clients, including opportunities to leverage social media, email, and other forms of outreach. Comply with all laws, regulations, bank policies, and procedures. Required Travel for this position is between 11-20% with the assigned market in Grand Rapids, MI. QUALIFICATIONS Minimum 3 years of experience in banking with experience in Commercial Credit and/or Business Sales.
Bachelor's Degree in Business related field. Sales experience preferred. Commercial Credit Analyst experience preferred. Exceptional Customer Service skillset with strong problem-solving abilities. Must be independently motivated to manage deadlines. We believe embracing human diversity makes us a better bank. We know it makes us better people. Employees with dissimilar backgrounds, perspectives, opinions and lifestyles help us understand the motivations and desires of our many different customers. Thus, we will strive to maintain a workforce that reflects the increasing diversity of the communities we serve by ensuring equal employment opportunity for all persons without discrimination on the basis of race, color, religion, interaction/gender (including gender identity), national origin, age, height, weight, disability, medical condition, genetic information, interactionual orientation, disabled or Vietnam era veteran, other forms of military status, marital status, or other protected characteristics.
Job Posted by Applicant Pro
Health Savings Account Contributions, Dependent Care flexible spending account (FSA) Retirement options like 401 (k) with company match and pension.
Tuition reimbursement To see a full list of our benefit offerings - check out this helpful guide! About this position: LMCU is looking for a Community Relations Mortgage Loan Officer to develop and execute strategies that are intended to create and build our relationships with the LMI/minority communities we serve.
A successful candidates will work in conjunction with the Community public relations champion for community events, sponsorships and activities and serves as lead contact to community groups and organizations. Independently
work to cultivate relationships with Community Leaders and other outside referral sources and centers of influence in an effort to increase residential mortgage business.
Acts as a liaison between applicants and LMCU; meeting with applicants, preparing loan proposals and examining active loans. Demonstrates excellent communication skills and interpersonal skills combined with exceptional sales skills. Manages a book of business consisting of existing and potential customers while maintaining active loans. What you'll do: Identifies new business opportunities and business partnerships as well as develops strong relationships with partner decision-makers. Educates the community through
traditional and non-traditional platforms of the benefits that LMCU can provide.
This will include events, presentations, and incoming calls. Maintains an active pipeline of overall community affairs eligible businesses. Identifies member needs and provides advice and guidance regarding financial solutions that are in the best interest of the member. Functions as the primary advocate for all LMI/minority communities by serving organizations in our service area for event planning, education, and scheduling within those communities. Serves as a brand ambassador for LMCU at industry and community events to place LMCU as a thought leader in services to the LMI/minority communities.
Raises community awareness about our commitment to the LMI/minority communities by presenting at public engagements, panels, webinars, etc. Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events on an annual basis. Plans and executes neighborhood destination events to build positive public relations in all communities we serve. Originates, reviews and evaluates information on mortgage loan documents to determine if buyer, property, and loan conditions meet bank and regulatory standards. Approves or rejects loan application or requests additional information.
Establishes terms and conditions of an approved loan and reviews with member. Markets the Credit Union's mortgage lending program to companies and individuals within the real estate community. Acts as an active member of LMCU's Diversity, Equity and Inclusion Committee. Leads internal working group to solicit and provide feedback on our progress. Facilitates ongoing conversations and strategy meetings with members of the LMCU team to ensure the relevancy of the strategy. Review marketing campaigns targeted to LMI/minority communities to ensure their cultural relevancy.
Collaborates with marketing to develop advertising, marketing, and promotional plans, including Implementing social media strategies to grow online supporter base and traffic. Collaborates with Marketing to align partner needs and develop resources for those relationships to be successful. Assists in product marketing, including product launch, new business development, sales tools and competitive analysis. Works with Human Resources to identify and recruit diverse talent. PRIDE Competency: The employee consistently demonstrates commitment to the culture of Lake Michigan Credit Union by adhering to the 5-star promise, by openly contributing to the success of others on the team, and by living the core values that define the culture.
Specific attitudes, actions, and behaviors that demonstrate the employee's commitment to living the culture include regularly: --- Achieving a standard of excellence in their work; --- Bringing enthusiasm to their work; --- Conducting themselves with integrity in their interactions; --- Fulfilling a standard of honesty in their work; --- Sharing ideas that will improve their work and the work of the credit union; --- Demonstrating a commitment to do what is right; --- Following through to make sure their assignments are completed; --- Taking responsibility for each experience with members, employees, and others.
Compliance: Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. What You'll Bring: 2 years mortgage origination or lending experience preferred. Proficiency in a variety of personal computer software programs, including Microsoft Windows, Microsoft Outlook, and Excel. Ability to coordinate and prioritize large, detailed project requirements and schedules.
Is often required to oversee and direct several projects in different markets at once. A college degree. Must be bondable. Must have the ability to obtain an NMLS ID, pursuant to requirements of the S. A. F. E. Act. A significant level of interpersonal skills is required for extensive internal and external contact, as well as motivating, influencing, and building relationships with others with an upbeat, positive attitude. Must be comfortable in the following situations: cold-calling, face to face meetings, and presentations to differently sized groups while representing LMCU.
Demonstrates a positive member service (internal and external) focus at all times. Possesses an understanding of the cultural nuances of the LMI/minority communities in our field of membership. Who We Are: We're proud of our past, thrilled with our present, and couldn't be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan. As a credit union, LMCU is a not for profit institution, owned by its members, instead of corporate stock holders.
We are accountable directly to our members, and they directly share in our success - benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages and a host of other advantages that simply don't exist at traditional banks. It's about always doing what's best and right for our members - it guides everything we do. From friendly, knowledgeable and professional employees who greet you by name, to offering stellar value at every turn, LMCU works for its members. Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day.
As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members' lifetime financial needs. You'll be encouraged to innovate and excel and we're committed to your empowerment as an employee, providing ongoing training, development, support, and opportunities for you to achieve your career goals. Have additional questions about the role? You may email us at: If you lack access to the internet or internet connectivity, or have a disability that hinders your ability to apply online, please choose one of the following options to obtain assistance: Call us at: (616) 242-xyz X Mail your resume to: 5664 Prairie Creek Drive, Caledonia, MI 49316 Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate.
Information received via these options will be routed to our HR team, who will provide appropriate assistance to facilitate the completion of LMCU's online application. LMCU is an Equal Opportunity Employer
the next level with a stable and respected financial institution? If so, please read on. This Personal Banker position earns a competitive salary based on skills and experience. You would also be eligible for a full benefits package that includes medical, dental, vision, a flexible spending account (FSA), paid vacation and sick time, life insurance, a 401(k) with a match at 100% up to the first 5% of your contribution, discounted bank services, adoption assistance, exceptional training and development opportunities, and more!
If this sounds like the right opportunity for you, apply today! THE MERCANTILE BANK STORY Founded in 1997 with the firm belief that our customers, employees, and
communities are best served by financial institutions with local ties, we have a strong and extensive commercial and retail banking presence in Michigan. We work together to solve problems and are leaders in the industry when it comes to innovative products.
As a community bank, we are able to offer products that are tailored to meet the unique needs of our local customers. We hire people that are able to connect, listen, and deliver the best solutions to our customers and communicate with integrity every time. Our employees are actively involved in the communities we serve. We get that they spend almost as much time at work as they do at home, so they need an environment where they can
thrive and reach their full potential. We get that attractive compensation and benefit plans are important.
We get that feeling valued, accepted and respected is key. We are committed to attracting and retaining the best talent in the markets we serve. We are a great place to work and grow. So, come see for yourself why we have been named one of " West Michigan's 101 best and brightest companies to work for. " A DAY IN THE LIFE OF A PERSONAL BANKER. As a Personal Banker, you will do something different every day. Providing exceptional customer experiences and building long-term customer relationships will be your top priority. Each customer is unique and your job will be to ask questions and listen to be able to provide banking (and possibly lending) solutions that meet their unique needs.
You will receive a lot of training so you will know the products, services and how things work at Merc. This will help you to be the " go to" banker for your customer. Banking is always changing so it will be your responsibility to continue to stay informed of changes that could occur. You are excited to share this information with your team members and customers. You will work at a beautifully renovated branch office with a great team. Together, with the team, you will be sure all operational procedures, transactions and audits are completed accurately and on time.
You will wear multiple hats and be prepared to fill in where needed. You will have goals to achieve on your own and as a team. You will enjoy meeting and referring business to your banking partners in Mortgage, Commercial and Treasury. You will be proactive in tracking and reporting your sales and referral activities. You promote Mercantile bank through community involvement and leverage your contacts to create a pipeline of new business. You get great satisfaction out of positively impacting so many lives!
QUALIFICATIONS FOR A PERSONAL BANKER Bachelor's degree OR 2 years of related experience OR an equivalent combination of education and experience Proven experience with needs-based selling and providing exceptional customer service Excellent problem solver Experience working in Retail Banking is preferred Must be able to become registered and licensed in the Nationwide Mortgage Licensing System and Registry (NMLS) Are you friendly, personable, and great at networking? Do you have integrity? Are you organized, able to prioritize? If so, you might just be perfect for this position!
WORK SCHEDULE On average, this position works banking hours Monday - Friday, 8:30 am - 5:30 pm. Some Saturdays will be required from 8:30 am - 12:30 pm. Community activities may require evening and weekend hours. Day travel is required for meetings and training. ARE YOU READY TO JOIN OUR TEAM? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this position, please fill out our mobile-friendly application. We look forward to meeting you! Job Posted by Applicant Pro
next level with a stable and respected financial institution? If so, please read on. This Personal Banker position earns a competitive salary based on skills and experience. You would also be eligible for a full benefits package that includes medical, dental, vision, a flexible spending account (FSA), paid vacation and sick time, life insurance, a 401(k) with a match at 100% up to the first 5% of your contribution, discounted bank services, adoption assistance, exceptional training and development opportunities, and more!
If this sounds like the right opportunity for you, apply today! THE MERCANTILE BANK STORY Founded in 1997 with the firm belief that our customers, employees, and communities
are best served by financial institutions with local ties, we have a strong and extensive commercial and retail banking presence in Michigan. We work together to solve problems and are leaders in the industry when it comes to innovative products.
As a community bank, we are able to offer products that are tailored to meet the unique needs of our local customers. We hire people that are able to connect, listen, and deliver the best solutions to our customers and communicate with integrity every time. Our employees are actively involved in the communities we serve. We get that they spend almost as much time at work as they do at home, so they need an environment where they can thrive and
reach their full potential. We get that attractive compensation and benefit plans are important.
We get that feeling valued, accepted and respected is key. We are committed to attracting and retaining the best talent in the markets we serve. We are a great place to work and grow. So, come see for yourself why we have been named one of " West Michigan's 101 best and brightest companies to work for. " A DAY IN THE LIFE OF A PERSONAL BANKER. As a Personal Banker, you will do something different every day. Providing exceptional customer experiences and building long-term customer relationships will be your top priority. Each customer is unique and your job will be to ask questions and listen to be able to provide banking (and possibly lending) solutions that meet their unique needs.
You will receive a lot of training so you will know the products, services and how things work at Merc. This will help you to be the " go to" banker for your customer. Banking is always changing so it will be your responsibility to continue to stay informed of changes that could occur. You are excited to share this information with your team members and customers. You will work at a beautifully renovated branch office with a great team. Together, with the team, you will be sure all operational procedures, transactions and audits are completed accurately and on time.
You will wear multiple hats and be prepared to fill in where needed. You will have goals to achieve on your own and as a team. You will enjoy meeting and referring business to your banking partners in Mortgage, Commercial and Treasury. You will be proactive in tracking and reporting your sales and referral activities. You promote Mercantile bank through community involvement and leverage your contacts to create a pipeline of new business. You get great satisfaction out of positively impacting so many lives!
QUALIFICATIONS FOR A PERSONAL BANKER Bachelor's degree OR 2 years of related experience OR an equivalent combination of education and experience Proven experience with needs-based selling and providing exceptional customer service Excellent problem solver Experience working in Retail Banking is preferred Must be able to become registered and licensed in the Nationwide Mortgage Licensing System and Registry (NMLS) Are you friendly, personable, and great at networking? Do you have integrity? Are you organized, able to prioritize? If so, you might just be perfect for this position!
WORK SCHEDULE On average, this position works banking hours Monday - Friday, 8:30 am - 5:30 pm. Some Saturdays will be required from 8:30 am - 12:30 pm. Community activities may require evening and weekend hours. Day travel is required for meetings and training. ARE YOU READY TO JOIN OUR TEAM? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this position, please fill out our mobile-friendly application. We look forward to meeting you! Job Posted by Applicant Pro
Banking jobs refer to positions within banks and financial institutions that deal with money management, investment services, and customer transactions. These roles can range from tellers and customer service reps to investment bankers and financial analysts. Key characteristics of banking jobs include a strong focus on accuracy, customer service, regulatory compliance, and oftentimes, a fast-paced environment. Employees in the banking sector typically need strong numerical skills, attention to detail, and the ability to understand complex financial products and services. With the rise of fintech, banking jobs are also evolving to include more technology-driven positions.
