Location: Ogden, IA
Company: Peoples Bank
Is responsible for providing a high quality of customer service, cross-selling bank services, and balancing each day's transactions and verifying cash totals. Assists with balancing the branch's daily activities and totals. Position Requirements: High School diploma or equivalent.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Successful completion of in-house training program (if available) or other approved training program. Good oral and written communication skills and be able to operate standard office equipment such as computer, adding machine, copier, and fax. Excellent interpersonal skills.
that enter the bank in a professional and friendly manner. Handle telephone inquiries, responding to routine questions and directing calls to appropriate departments. Assist customers in the selection and opening of accounts to meet their financial needs; including checking, savings, certificates of deposits, IRAs, etc.
Perform maintenance on existing accounts and review prior days work to ensure accuracy. Cross-sell bank products or services to existing and potential customers' in-person as well as by phone and written correspondence. Ensure compliance with all laws and regulations relating to all products offered by the Bank to retail customers. Process teller transactions such as deposits,
withdrawals, and check cashing. Multitask between customer interactions and daily tasks. Ensure that each customer receives outstanding service by providing accurate information, building rapport, and processing all transactions as efficiently as possible.
Balance daily work within given time frame and properly follow operation policies and procedures. Answer questions or resolve complex problems on customer accounts. Maintain a high level of product knowledge and demonstrate that knowledge by proactively meeting customer's needs. Understand and promote electronic and mobile banking services. Assist other employees/departments/branches to promote teamwork and good communication. Promote
a positive bank image through community involvement. Other duties as assigned.
Requirements: Education & Experience Prior bank experience preferred. 1 year of customer service experience preferred. Knowledge, Skills & Abilities Basic computer literacy with knowledge of Microsoft Office (Word, Excel, Outlook). Demonstrated accuracy and attention to detail in previous work history. Excellent verbal and written communication skills. Ability to work independently. Basic mathematical skills. Excellent customer service skills. Excellent organization and time management skills Work under pressure and perform several tasks simultaneously. Proven ability to resolve problems and effectively deal with challenging customer situations.
Reporting to this position: No direct reports Physical Demands & Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing the duties of this job, the employee is frequently required to sit or stand. The employee will frequently use and talk on the telephone and use a computer and other office equipment.
Work environment: While performing the duties of this job, the employee is frequently, located inside an office building. Hours: Monday-Friday 8:00am-4:30pm and rotating Saturdays 8:45am-12:00pm
Banking jobs refer to a variety of roles within the financial industry, focused on the management, investment, transfer, and lending of money. These positions range from tellers and customer service representatives to investment bankers and financial advisors. They are characterized by their formal and regulated work environment, a strong focus on customer service and financial transactions. Operating within the core of the economy, banking jobs often require a blend of analytical skills, attention to detail, and a deep understanding of financial markets and products. Career growth and stability are common, with opportunities to specialize in areas like derivatives, asset management, or compliance.
Banking jobs refer to employment opportunities within the banking sector, which includes retail banks, investment banks, and other financial institutions. These roles vary from customer-facing positions like personal bankers, who assist with account management and financial advice, to behind-the-scenes roles such as analysts and compliance officers. Key characteristics of banking jobs often include handling financial transactions, analysis of economic trends, risk assessment, and providing financial services. The sector is known for its structured career paths, competitive salaries, and its significant impact on the broader economy. Moreover, banking roles demand strong numerical skills, attention to detail, and a deep understanding of financial regulations and markets.
Banking jobs refer to employment opportunities within the banking sector, which includes retail banks, investment banks, and other financial institutions. These roles vary from customer-facing positions like personal bankers, who assist with account management and financial advice, to behind-the-scenes roles such as analysts and compliance officers. Key characteristics of banking jobs often include handling financial transactions, analysis of economic trends, risk assessment, and providing financial services. The sector is known for its structured career paths, competitive salaries, and its significant impact on the broader economy. Moreover, banking roles demand strong numerical skills, attention to detail, and a deep understanding of financial regulations and markets.
