Location: Dearborn, MI
Company: Loc Credit Union
listen to members by engaging them in conversations to uncover their financial needs. Ensure that members' transactions and requests are completed in a timely manner. Cross selling credit union products and services. Accurately and confidently open and process all account and loan types.
Perform a variety of duties in the branch to support daily operations. This individual must have great communication and organizational skills, exceptional sales abilities, good computer skills and the drive to help their members and teammates anyway they can. Prior credit union or bank cash handling experience cashing is preferred. If you are a high performer and looking to work for a wonderful company
(voted Detroit Free Press Best of the Best in 2020 and 2021), have awesome teammates, and you think the above opportunity is appropriate for you, we invite you to apply today! Job Posted by Applicant Pro
collect, analyze, and review supporting loan documentation in accordance with loan guidelines, and provide support throughout the loan application process. If you're interested in joining a team that empowers employees, clients, and partners to help them reach their goals, apply today!
Responsibilities --- Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service --- Assist with administrative duties such as making and screening calls, booking appointments, etc. --- Assemble loan documentation as required necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional
mortgage application paperwork --- Be the primary liaison between the mortgage loan officer and our clients and schedule meetings to discuss outstanding items --- Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/ loan officer Qualifications --- Excellent customer service and communication skills and willing to go above and beyond for customers and team --- 2-3 years of professional office environment and administration or mortgage experience preferred --- Having an NMLS license is not required, but is preferred --- High school diploma or equivalent required.
College degree in finance or banking preferred --- Computer proficiency required including MS Office; some CRM, MLS, DU, and proprietary mortgage software preferred
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