Teller Lead | Canton, MI

environment? Are you looking for an opportunity to build a career in the banking industry? If so, apply today! Our Tellers enjoy a competitive wage. Plus we offer a competitive benefits package including great medical coverage options with a low premium or no employee premium, dental and vision insurance with no employee premium, HSA plan, FSA plan, short and long-term disability insurance, life/AD&D insurance, employee assistance program, a 401k plan with employer contributions and employer match, and opportunities to learn and grow with us.

We encourage a work/life balance which is why we provide paid holidays, paid time off (PTO), and paid community involvement time. ABOUT VIBE CREDIT

UNION For over 80 years, Vibe Credit Union has been a part of our members' lives in a vastly changing world. We are here to improve our members' financial lives.

As one team, we serve our members and the community. Our vision is to be the financial institution that people choose first and use the most. At Vibe Credit Union, you're part of both a family and a team. What we do each day isn't just a job it's a passion. We make a difference for each other, our members, and our community. We create and celebrate financial victories every single day. We believe that smiling and laughing should be part of your daily routine and we always celebrate employees' accomplishments. Teamwork and collaboration

are essential to our success. Come join our fun, hardworking team!

A DAY IN THE LIFE AS A TELLER As a Teller at Vibe Credit Union, you provide unsurpassed customer service while cheerfully greeting members and taking the time to really listen to their needs. You enjoy developing and nurturing relationships, and truly care about finding real solutions to their financial needs. You are usually the first point of contact for members who need help processing transactions or solving problems, as well as those who simply want to learn more about financial products. You stay busy as you efficiently process routine banking transactions such as deposits, withdrawals, checks, transfers, and loan payments.

Our members also appreciate your assistance with account validation, account inquiries, check reorders, investigating check clearings, and account reconciliation. Utilizing your product knowledge, you promote, educate, and cross-sell financial products and services to meet the current and future financial needs of our members. You are goal-oriented and always learning and improving. You feel great about using your customer service skills to make a positive impact in your community. QUALIFICATIONS FOR A TELLER High school diploma or equivalent Ability to efficiently operate a Windows-based PC and business equipment Ability to work a flexible schedule Willing to assist at other branch locations as needed Prior banking and cash-handling experience is a plus.

Do you have strong customer service and sales skills? Do you have great communication skills and a positive attitude? Can you multitask and work well under pressure? Do you present yourself professionally? If so, you may be perfect for this position at our credit union! ARE YOU READY TO JOIN OUR TEAM? If you are a customer service rockstar and feel that you would be right for this banking position, please fill out our initial 3-minute, mobile-friendly application.

We look forward to meeting you! Job Posted by Applicant Pro

Banking jobs refer to positions within the financial services sector where individuals manage money, credit, and other financial transactions for clients. These roles include investment banking, retail banking, and wealth management among others. Some characteristics of banking jobs are their focus on financial analysis, risk management, customer service, and compliance with regulatory standards. These roles often require strong analytical skills, attention to detail, and a solid understanding of financial markets. Additionally, banking professionals must continuously adapt to evolving financial technologies and regulatory changes.

" The Head Teller provides service to People Driven Credit Union members and is responsible for implementingexisting policies, procedures, and systems involving cashiering operations and teller functions. The Head Teller isresponsible for smooth flow of teller lines, adequate window coverage, and general training of Tellers/Member Service Representatives.

This position is also responsible for assisting Tellers/MSRs with questions, resolvingmore complex problems, and overseeing balancing. This position ensures that members are promptly andprofessionally served, serving as a teller as needed. Comply with the Credit Union's policies and procedures to assist the Credit Union in remaining

compliant with BSA/OFAC and other regulations. Essential Duties and Responsibilities (Other duties may be assigned) Ensures that all teller functions are correctly performed and are in accordance with established policiesand standards.

o Ensures that all security procedures are followed. o Coordinates teller operations by assisting in assigning work and distributing workflow. o Answers Team Member questions solves problems, and assists with complex transactions andsensitive member relations problems. Explains policies and procedures to members. Makesjudgments for Tellers (within limits of authority) pertaining to cashing and/or accepting checksor drafts. o Investigates teller out of balance

conditions and institutes corrective procedures. Assists infinding balancing errors.

Ensures that each teller balances at the end of each day and that allmonies are secured in accordance with established procedures. o Performs teller paying and receiving functions as required. Receives share deposits and loanpayments. Prepares proper receipts. o Maintains an inventory of cashier's checks, money orders, receipts, and other negotiable itemsfor use in the teller area. o Monitors, orders, dispenses, ships, and balances cash. o Ensures that Member Service functions are supported and assistance provided when necessary. Answers questions and solves problems for members by listening to problems, collecting data, securinganswers, and reporting results to the inquiring party.

Maintains and projects the Credit Union's professional reputation. Maintains privacy of member account information. Actively cross-sells Credit Union products and services. Assumes responsibility for establishing and maintaining effective communication and coordinationwith Department and area personnel and with management. o Coordinates Teller duties and responsibilities with related functions within and outside of the Department. o Keeps management informed of area activities and of any significant problems.

Providessuggestions for improved service. Attends meetings as required. Ensures that work areas and equipment are clean and well maintained. Performs procedures for opening and closing of operations, including vault, alarm, and door duties. Follows all Credit Union policies and procedures ensuring compliance with BSA/OFAC and otherregulations. Meet Service Standard Expectations. Performance Measurements 1. Teller/Member Service functions are efficiently, accurately, and effectively performed inaccordance with established policies and standards.2. Tellers are appropriately directed, assisted, and supported.3.

Work areas and equipment are clean.4. Monies are balanced and any discrepancies are promptly resolved.5. Required reports and records are accurate, complete, and timely.6. Transaction levels, balancing, errors, etc. are in line with Credit Union standards.7. Security procedures are understood and adhered to by all staff.8. Good business relations exist with members. Members' problems or questions are courteouslyand promptly resolved, involving management as needed.9. Good working relationships and coordination exist with area personnel and with management.

Management is appropriately informed of area activities. Job Qualifications To perform this job successfully, an individual must be able to perform each essential dutysatisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilityrequired. Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions. Education: High School graduate or equivalent. Experience: A minimum of two to three years of experience as a teller at a full-service financial institution. Skills and Abilities: Strong member/employee service orientation, with a passion for delivering superior service/results Good verbal, written, and interpersonal communication skills The employee in this position must be capable of effectively handling stress, multipleconcurrent tasks and constant interruptions.

Good organization and time management skills Tech-savvy with good working knowledge of word processing software, spreadsheet software, e-mail software, use of the Internet, and the ability to learn internal-use software. Excellent collaborative skills to work cross-functionally with various departments/branches andoperational areas Must have positive working relationships with others in the organization in order to achieve goals andobjectives Mental Demands: This position requires the team member to make decisions in a timely and efficient manner and anticipate allof the potential ramifications of the decisions made.

The team member must be able to deal with a variety of variables under only limited standardizationand have the ability to interpret various instructions, read and interpret documents or instruments, understand/follow complex written and oral instructions, make decisions, and resolve problems orunique circumstances, be able to express oneself clearly/concisely, perform mathematical functions, and handle multiple, concurrent tasks.

Physical Demands: The physical demands described here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonable accommodations may be made to enableindividuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee isfrequently required to sit and use hands to finger, handle, or feel.

The employee is occasionally required tostand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionallylift and/or move up to 15 pounds. The employee for this position may operate any or all of the following: telephone, cellular telephone, copy, and fax machines, calculator, imaging equipment, postage meter, computer terminal, personal computer, related printers, and teleconferencing equipment. This position may also require travel by automobilebetween branches on occasion. Work Environment: The work environment characteristics described here are representative of those an employee encounterswhile performing the essential functions of this job.

Reasonable accommodations may be made to enableindividuals with disabilities to perform the essential functions. The noise level in the work environment isusually moderate. Job Posted by Applicant Pro

in a timely and efficient manner while actively listening to members, engaging them in conversation, and educating them on our products and services. This position also performs a broad variety of member service functions to assist the branch team. Candidates must have excellent communication skills, exceptional sales abilities, and the desire to help our members get their finances in shape.

Prior credit union or bank cash handling experience cashing is preferred. Job Posted by Applicant Pro