Location: Boston, MA
Company: Northeastern University
Content Manager to join our Communications team.
The successful candidate will be responsible for writing, optimizing, publishing and maintaining high-quality content across our website, ensuring that visitors to our site have a seamless and positive user experience.
Ideally, this candidate will be a strong systems thinker with editorial, writing, and storytelling skills. Reporting to the Director of Internal Communications and Editorial Content, this position will work closely with leadership, faculty, enrollment marketing, academic services, the industry partnership team, and the development office to create content that effectively and persuasively shares the Khoury College
story and engages visitors to join us in our mission of CS for everyone. Responsibilities: Plan, schedule, and execute web editorial content that is clear, engaging, and amplifies the College's mission of CS for everyone.
Proactively write and manage content; taking ownership for quality and accuracy Participate in the full web production lifecycle, including scoping out content requirements, writing, building, testing and ongoing management/refinement Develop content strategy frameworks, editorial calendars, editorial/brand guidelines, content models, and publishing workflows. Work collaboratively with the Web, Social and Creative Media teams to produce and publish compelling content
Ensure online content supports SEO goals, our brand standards, web style guidelines and legal and compliance requirements.
Incorporate learnings from analytics data into the development of content Learn about our students, faculty, alumni, strategic partners, co-op partners and the overall College, to take the initiative to identify and propose new content Drive quality assurance and accessibility issues to ensure site is in compliance with ADA standards and Web Content Accessibility Guidelines (WCAG). Collaborate with Web Developer to monitor and track site performance, using SEO and web analytics tools to manage/understand user experiences(s) and recommend changes when necessary.
Qualifications: Bachelor's degree in marketing, communications, or a related field 5 +years of writing and editing experience in a similar content management/digital production role, ideally for a website or equivalent Experience in a content management system Superior proofreading and copy-editing skills Knowledge of basic HTML and web publishing Understanding of SEO principles and content optimization Familiarity with content strategy and messaging frameworks/best practices, SEO, and associated tools (e. g. Google Analytics, Google Keyword Planner) Comfortable participating in open creative sessions, including brainstorming, work critiques, and internal presentations Strong initiative with the ability to self-manage and self-delegate Impeccable attention to detail The ability to collaborate with cross-functional teams as well as work independently Eye for detail, even under pressure Ability to work in a fast-paced environment and go above and beyond to meet deadlines Documents to Submit: Resume and cover letter About Khoury College: Khoury College is committed to building a diverse and inclusive community among students, faculty and staff.
We strongly encourage applicants from underrepresented groups, individuals with disabilities, veterans, and those with diverse experiences and backgrounds.
We invite you to join a fast-moving, ambitious college with an underlying mission that is driven by our motto of " CS for Everyone. " Position Type Marketing and Communications Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation.
Visit hr. northeastern. edu/benefits/ for more information. - Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. -All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, interaction, interactionual orientation, disability status, or any other characteristic protected by applicable law.
To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www. northeastern. edu/diversity. Founded in 1898, Northeastern is a global research university and the recognized leader in experiential lifelong learning. Our approach of integrating real-world experience with education, research, and innovation empowers our students, faculty, alumni, and partners to create worldwide impact. Our global university system provides our community and academic, government, and industry partners with unique opportunities to think locally and act globally.
The system-which includes 14 campuses across the U. S. U. K. and Canada, 300,000-plus alumni, and 3,000 partners worldwide-serves as a platform for scaling ideas, talent, and solutions. The university's residential campuses for undergraduate and graduate degrees are located in Boston, London, and Oakland, California. Our research and graduate campuses are in the Massachusetts communities of Burlington and Nahant; Arlington, Virginia; Charlotte, North Carolina; Miami; Portland, Maine; Seattle; Silicon Valley, California; Toronto; and Vancouver.
-Northeastern's personalized, experiential undergraduate and graduate programs lead to degrees through the doctorate in 10 colleges and schools across our campuses. Learning emphasizes the intersection of data, technology, and human literacies, uniquely preparing graduates for careers of the future and lives of fulfillment and accomplishment. Our research enterprise, with an R1 Carnegie classification, is solutions oriented and spans the world. Our faculty scholars and students work in teams that cross not just disciplines, but also sectors-aligned around solving today's highly interconnected global challenges and focused on transformative impact for humankind.
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value to our social media strategies by connecting directly with drinkers to grow our channels and communities. The ideal candidate will be a strong writer, a social media fanatic, and will have a passion for providing exceptional drinker experiences while acting as the voice of our brand.
What you'll Brew: Act as the voice of the brand on the front lines with drinkers by responding to every tweet, DM, Instagram comment, and more in real-time Drive consistency of our brand voice and personality on social media by delivering quick-witted, creative, and on-brand responses (text, GIF, emoji, and more) to drinkers Build long lasting drinker and fan relationships, growing social media communities
as a result Develop new and innovative ways to foster conversation and engage with our brand's communities, and work cross-functionally to design campaigns inclusive of 1:1 drinker engagement Collaborate with the Social Media team on reporting across social media touchpoints Work with Consumer Relations team to ensure consistent customer-facing communications across channels, drafting social media-friendly messaging for initiatives like new product launches, programs, and FAQs Capture consumer insights and create weekly and monthly reports on social media community management efforts, trends and opportunities Curate user generated content and support broader Social Media team with execution
of organic social media strategy Stay versed in day-to-day social media & cultural trends and be excited and ready to engage with drinkers on those topics Capitalize on live events and real-time opportunities relevant to our communities Bring new ideas to the table based on insights from our community of fans Manage social media calendars with Digital Marketing Manager and Brand Storyteller Required Experience and Skills: 1+ years of work experience in social media, communications or marketing, and a desire to be part of building brands' social media presence Experience in online community building Familiar with all social platforms, and avid user of social media personally Passionate about delivering exceptional customer experiences and fostering community Exceptional writing skills, and a natural conversationalist and who enjoys interacting with our fans Interest in content development and desire to bring new forms of content to our drinkers as social channels evolve Detail-oriented and thorough, with an interest in consistently tracking the positive impact of your efforts Entrepreneurially-minded, eager to learn and take on new and varied responsibilities Passion for alcoholic beverage industry a plus Must be available to work some off-hours and weekends Some Perks: When candidates join Boston Beer's Early Talent Program, Brew Your Future, our early talent coworkers are empowered with impactful projects and learning sessions that contribute to real business outcomes, in addition to an inclusive, welcoming experience.
There are many employee resource groups they can join and development training programs they can participate in. Our Early Talent program is made up of hands-on training in the office and at its breweries. Interns and Co-ops have the chance to meet with leaders at weekly lunch and learns to give them more insight into different parts of the business as well as skill building sessions.
Each co-op and intern are encouraged to have weekly 1-on-1 check-ins with their manager to ensure their goals are aligned, and they are on the path to be successful at their time with Boston Beer. They are also required to do a final presentation that they present to the business leaders at the end of each cohort to demonstrate what they have learned. Boston Beer Corporation is an equal opportunity employer and is committed to a diverse workforce. In order to help ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who wish to request accommodation in the job application process can contact for assistance.
, Job Info Job Identification13145 Job Category Temporary Posting Date10/24/2023, 07:34 PM Job Schedule Full time Locations Boston Office (Hybrid)
