Technical training lead (remote) | Bentonville, AR

Detailed Information

  • Location: Bentonville, AR

as necessary with a focus on customers integrated product solutions and network configuration. Provides solutions to diverse technical problems and applications relating to RFID, Electronic Article Surveillance (EAS), various video products and inventory management.

Manages customer concern and deliverables around the product solutions to ensure optimum product deliverables. This role is responsible for working with Field Leadership to ensure all requirements are completed on time and with 100% customer satisfaction. Maintain quality service by establishing and enforcing organization standards Responsible for training internal and external field employee on customer specific solutions

Present all the technical and supply training requirements for current and new equipment Work with customer’s various teams (LP, IT & Store design) Assist with the design, testing, and implementation of the new Customer solutions/Devices Champions the development, deployment, and sustainability of the organization’s Solution Installation Life Cycle methodology, processes, and associated tools and templates Identifies, designs, and incorporates training to align with Project Field Management rollout activity while gaining consensus from stakeholders Identifies and executed continuous process improvements based on sales forecasts and feedback from internal and external project stakeholders Establishes

communication plans and roll out strategies for implementation Associates or bachelor’s degree in electrical technology, Network Engineering, Business Administration, Engineering, Computer Science, Military training/experience or other related field preferred ~5+ years’ of field, construction, and progressive project management experience within a high volume, high impact operation ~ Strong leadership skills, including influence management, team building, conflict resolution, negotiation, organizational change management, and emotional intelligence ~ Ability to manage and direct multiple complex projects simultaneously to drive solutions that meet or surpass customer expectations on-time and within budget ~ Must be comfortable occasionally working on elevated platforms ~ Strong presentation skills either remote or classroom ~ Advanced computer skills, including MS Word, Power Point, Excel, Smart Sheet, etc.

~ Must be willing to travel as required based on business needs ~ Familiarity with retail industry loss prevention equipment: LI-Remote #Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, national origin, age, protected veteran status, genetic information, interactionual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

If you are an individual with a disability and you require an accommodation during the application process, please visit here. For more details: jobs-search. org/architecture-construction_bentonville-c425324/technical-training-lead-remote-bentonville_i1983340418

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