Infrastructure and Platform Tier 2 Technical Team Lead | Herndon, VA

Detailed Information

  • Location: Herndon, VA

  • Company: Mantech International

where our employees come first.

At Man Tech International, you'll help protect our national security while working on innovative projects that offer opportunities for advancement. Currently, Man Tech is seeking a motivated, career and customer-oriented Infrastructure and Platform Tier 2 Technical Team Lead to provide unparalleled support to our customer and to begin an exciting and rewarding career within Man Tech.

You are the right candidate for this job if you like working in a fast-paced, dynamic environment and have a passionate commitment to national security and securing the homeland. The position may be based in the DC/Maryland/Virginia area, or Chandler, AZ. Responsibilities

include but are not limited to: Oversee all Tier 2 operations for network infrastructure, platform, cloud, system, application, and cybersecurity services for a federal customer.

Lead and mentor a team of Tier 2 operators Ensure effective analysis, technical expertise, and troubleshooting beyond those available at Tier 1 as required for incident response, resolution, and recovery related to network management, cloud, and cybersecurity incidents Provide continuous tracking and reporting of network component failures and escalations through resolution and restoration of service Track, measure, and report on agreed upon performance metrics Ensure timely, accurate communication to internal

and external stakeholders and escalation points Manage staff schedules to ensure coverage for ongoing operations and surge events Develop and maintain staff training plan Identify performance improvement opportunities and implement improvement actions in coordination with and as approved by the leadership team Maintain and continuously improve Tier 2 SOPs Lead daily operations and status briefing to senior internal and external stakeholders Support change and configuration management processes Basic Qualifications: A Cisco CCNP certification Do D 8570 IAT Level or similar A bachelor's degree in a technical field A minimum of (5) five years of IT technical experience in WAN routing and switching experience in an engineering support capacity in WAN networks A minimum of (5) five years of experience managing a geographically diverse team (40+) of multifunctional network or cybersecurity professionals in a 24x7x365 environment Preferred Qualifications: AWS or Azure certifications ITIL v4 certification Clearance Requirements: Must be a U.

S. citizen A current Top-Secret with clearance with SCI eligibility Must be able to obtain DHS EOD suitability Active DHS EOD suitability Physical Requirements: Must be able to be in a stationary position more than 50% of the time - Must be able to communicate, converse, and exchange information with peers and senior personnel - Constantly operates a computer and other office productivity machinery, such as a computer - The person in this position frequently communicates with co-workers, management, and customers, which may involve delivering presentations.

Must be able to exchange accurate information in these situations - The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. - For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.

S. -person status or obtaining any necessary license. -The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. Man Tech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.

Man Tech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, interaction, religion, age, interactionual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law. If you require a reasonable accommodation to apply for a position with Man Tech through its online applicant system, please contact Man Tech's Corporate EEO Department at (703) 218-xyz X.

Man Tech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. Man Tech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. Man Tech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access http: ///careers/Pages/careers.

aspx as a result of your disability. To request an accommodation please click xyz X@ and provide your name and contact information. 0:00 -/ - 0:34 Similar Jobs (1) Tier 1 Network & Security Operations Team Lead locations USA-VA-Herndon time type Full time posted on Posted 30+ Days Ago About Us Why Man Tech? This is why! When you apply for a job at Man Tech, you are taking the first step toward a new adventure. Trailblazing technology, incredible professional development and the opportunity to serve our nation.

All while Securing the Future -. Man Tech provides mission-focused technology solutions and services for U. S. defense, intelligence and federal civilian agencies. In business for more than 52 years, we excel in full-spectrum cyber, data collection & analytics, enterprise IT, and systems and software engineering solutions that support national and homeland security. More than 9,300 talented professionals around the globe make up the Man Tech family and nearly half are veterans. As a Man Tech employee, you will work for a winning team alongside colleagues that support and inspire you.

You will also have access to tuition assistance, partnerships with universities and institutions, professional groups that comprise our Communities of Practice, community service opportunities, Technical Recognition Awards, Career Enablement/Mobility programs and so much more. What are you waiting for? Click " Apply" and start your adventure today. #J-18808-Ljbffr

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