Location: Jacksonville, FL
Company: Intercontinental Exchange
objectives goals and that business value is achieved. Responsibilities Provide oversight, continuity and expert guidance to customers on overall ICE solutions Provide business and technical thought leadership to other ICE team members throughout the project lifecycle Provide design blueprint and performance analysis on overall solutions Review, validate and align on solution design with other team members Communicate best practices and benefits of the solution to customers (C-Suite etc.
) and other stakeholders Conduct ongoing project reviews to ensure recommended solution is on target Potentially have tough conversations with clients to get them to do what's right versus what clients
might want Document and share best practice knowledge for new solutions Establish oneself as a trusted advisor Knowledgeable with Encompass (or other LOS), industry standard mortgage workflows and operational processes is highly desired Knowledge and Experience 15+ years of experience in Business Consulting and Mortgage Industry Must have excellent communication and writing skills Excellent at understanding the problem before solving Must be organized and able to work in a cross team collaboration model Schedule This role offers work from home flexibility of up to 2 days per week.
Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer. All qualified applicants
will receive consideration for employment without regard to race, color, religion, gender, interactionual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.
Architect/Design jobs encompass a broad range of professions focused on planning, designing, and overseeing the construction or renovation of structures and spaces. Architects blend science and art to create functional, sustainable, and aesthetically pleasing designs. These professionals need a keen eye for detail, a solid understanding of engineering principles, and a creative mindset to envision spaces that meet clients' needs and comply with safety regulations. Designers, often specializing in interior, graphic, or industrial design, focus on the usability, style, and user experience of spaces or products. Both fields require strong communication skills and the ability to work collaboratively, as projects typically involve coordination with various stakeholders, from clients to engineers and contractors.
Architect/Design jobs encompass a broad range of professions focused on planning, designing, and overseeing the construction or renovation of structures and spaces. Architects blend science and art to create functional, sustainable, and aesthetically pleasing designs. These professionals need a keen eye for detail, a solid understanding of engineering principles, and a creative mindset to envision spaces that meet clients' needs and comply with safety regulations. Designers, often specializing in interior, graphic, or industrial design, focus on the usability, style, and user experience of spaces or products. Both fields require strong communication skills and the ability to work collaboratively, as projects typically involve coordination with various stakeholders, from clients to engineers and contractors.
Architect/Design jobs encompass a broad range of professions focused on the planning, designing, and overseeing construction of buildings, spaces, and products. Individuals in these roles are typically creative, with strong visualization skills, attention to detail, and proficiency in design software. Typically, careers in this sector can include roles like architects, interior designers, urban planners, landscape architects, and industrial designers. Each role requires technical expertise, an understanding of aesthetics, and the ability to solve complex problems while adhering to regulatory standards and enhancing functionality and user experience.
Excellence program within the organization. The team drives ideation, backssments and opportunity management, client experience strategy, business case development, and Single Process Inventory (SPI) oversight and Process Owner support. The team is comprised of Process Designers who consult with Process Owners to promote the use of sound process management tools and techniques and inspire a culture of continuous improvement.
Through collaboration with WMO Senior Leaders and Process Owners, WMO Business Controls, Change Management and Project Delivery, a process design consultant on this team will: Support Process Owners in building and maintaining comprehensive process documentation to
enable decision making, provide proof of regulatory compliance, and to sustain continuous process improvement Promote and facilitate the use of process management principles and tools to backss processes and aid in the identification of process improvement opportunities Manage the pipeline and continuous refinement of process improvement opportunities to build compelling business cases that allow leaders to understand the benefits, costs, and justification of implementing change We are working to strengthen our own internal ability to provide this consultative service to our Process Owners and are looking for a process improvement professional who has experience using process management tools
and techniques and can also coach and train their peers.
Key areas of focus for our new team member include: Coach Process Owners to continuously Understand, Manage and Improve processes leveraging the best practices in process improvement Perform process backssments to evaluate current state, identify pain points, develop target state process solutions, and build compelling business cases Provide coaching and training to peer process designers to strengthen the Operational Excellence program within WMORequired Skills: 5+ years of process design experience including process, people and technology design Expert ability to document process flows from conceptual design to detailed design using Visio, ARIS or comparable process mapping tools Proficient to expert ability to backss process performance by applying Six Sigma, Lean, or other statistical analysis 3+ years of strategic planning experience including multi-year / multi-generational plans and business cases Proficient ability to communicate the business value, program vision and roadmap to stakeholders, Process Owners, and others so they understand and adhere to the business strategy Proficient facilitation skills, able to lead and influence cross functional teams Avid learner comfortable navigating new situations with high degrees of complexity Proficient to expert with MS Excel to conduct data analysis that yields new process insights Expert with MS Power Point to construct and deliver presentations that enable others to grasp and embrace new concepts and outcomes Possesses a basic awareness of technology capabilities Desired Skills: Six Sigma Black / Green Belt certification Process Owner certification Experience managing or supporting operations Wealth Management Operations Financial Services Shift:1st shift (United States of America)Hours Per Week: 40
